The man showed up on time, hooked up his vacuum truck and cleaned the carpets and furniture. We had to ask him to clean under the furniture twice and then he forgot and after some sighing, he did clean under the sofa. While the carpets and furniture are much cleaner than they were, they aren't as clean as I expected them to be. It looks like the dirt was just diluted and redistributed. One spot in particular I thought would be completely removed is still there. It was Tide. How hard is it to get out soap? Apparently much harder than I expected even with a super sucking wet vac. Also, they didn't rake the carpet. Overall, I was disappointed because this was my first experience with a carpet cleaner that left everything dingy. I am accustomed to a greater depth of cleaning.
Description of Work: Carpet and upholstery cleaning - cleaned stairs, upper hallway, sofa, chaise, recliner and area rug.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$150
SUE F.
09/2007
5.0
carpet cleaners
+ -1 more
I think this company does a great job. They have a very personalized attention toward the client and their work. They try to do everything well, and they find the time and ways to get the job done. For this quality of work that they do, they deserve really good ratings and recommendations.
Description of Work: This company performed a cleaning service on my carpet. The area covered was around 800 square foot, which included 3 bedrooms and the living room. The furniture was moved and put back in its place after they finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CATHY K.
09/2007
5.0
carpet cleaners
+ -1 more
I think that he does a fantastic job. He is very thorough and professional. He is licensed and also cleaned tile and grout. He does commercial and residential cleaning. I would recommend John to everyone. I find that his prices are very reasonable.
Description of Work: He cleaned my carpets in three rooms and also cleaned an over-sized couch and matching love seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Deidre M.
05/2007
5.0
carpet cleaners
+ -1 more
Excellent. Were able to come within the week. Got lots of stains out, including dog diarrhea, which I was not too hopeful about. Yeah! Called the day before to say they were short-handed and to see if it would be Ok to come a couple of hours later (it was fine), and the technician called to let us know that he was running 1/2 hour late that day. Appreciated the communication. The technician told my husband that they don't move furniture, so my husband asked him to let him know when he could come move it; he ended up doing it for my husband after all.
Description of Work: Cleaned carpet in four rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
JENNY K.
11/2005
4.0
carpet cleaners
+ -1 more
OVERALL THE CARPET CLEANING INCLUDING SPOT REMOVING SERVICE WAS BETTER THAN AVERAGE. THE SERVICE PROVIDER WAS COURTEOUS. WE USE THIS COMPANY ONCE A YEAR
Description of Work: SHAMPOO AND CLEAN SPOTS ON THE CARPET THROUGHOUT THE HOUSE. THE SERVICE PROVIDER USED TRUCK MOUNTED SHAMPOO MACHINE. THE SPOT CLEANING WAS DONE ON THE HARD TO GET RID OF SPOTS. THE CARPET ON THE STAIRCASE WAS ALSO CLEANED AND SHAMPOOED
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
BIG JOHN'S CARPET CLEANING is currently rated 4.4 overall out of 5.
No, BIG JOHN'S CARPET CLEANING does not offer free project estimates.
No, BIG JOHN'S CARPET CLEANING does not offer eco-friendly accreditations.
No, BIG JOHN'S CARPET CLEANING does not offer a senior discount.
No, BIG JOHN'S CARPET CLEANING does not offer emergency services.
No, BIG JOHN'S CARPET CLEANING does not offer warranties.
BIG JOHN'S CARPET CLEANING offers the following services: CARPET AND UPHOLSTERY CLEANING.