Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
JAY R.
12/2005
home remodeling
 + -1 moreI WORKED WITH BATHROOM SOLUTIONS CUSTOMER SERVICE PERSON WHO OFFERED NO EXPLANATION FOR THE POOR QUALITY OF THE WORK OR THE LACK OF COMMUNICATION, AND THEY DID NOT IMMEDIATELY OFFER TO REMEDY ANY OF THE PROBLEMS. IT TOOK A MONTH OF CALLING AND COMPLAINING FOR THEM TO SCHEDULE SOMEONE TO PATCH THE HOLES IN THE DRYWALL AND RECAULK THE TUB, AND THEN THE WORKER MISSED THE SCHEDULED APPOINTMENT. TWO DAYS LATER, BATHROOM SOLUTIONS SENT SOMEONE TO REPAIR THE DRYWALL AND RECAULK THE TUB. TWO UNRESOLVED ISSUES STILL REMAIN, HOWEVER, THE DAMAGED BATHROOM DOOR AND THE RETILING OF THE EXPOSED CONCRETE FLOOR. BATHROOM SOLUTIONS HAS MADE NO OFFER TO ADDRESS THESE ISSUES, SO I WILL MOVE FORWARD WITH A DIFFERENT CONTRACTOR. THE OVERALL EXPERIENCE WAS NEGATIVE AND I WILL NOT USE THIS COMPANY AGAIN FOR ANY REASON.
Description of Work: I HIRED BATHROOM SOLUTIONS TO REMOVE AN EXITING STANDING SHOWER AND VANITY COUNTERTOP IN MY MASTER BATHROOM AND TO INSTALL A NEW, CULTURED MARBLE TUB WITH THREE WALL SURROUND AND A COUNTERTOP FOR THE VANITY. THE JOB THEY DID WAS INCOMPLETE AND THERE WERE SEVERAL OUTSTANDING ISSUES THAT NEEDED TO BE ADDRESSED. 1. DURING THE DEMOLITION AND INSTALLATION PROCESS BATHROOM SOLUTIONS DAMAGED THE BATHROOM DOOR, STRIPPING OFF SEVERAL SECTIONS OF PAINT. 2. BATHROOM SOLUTIONS LEFT THREE HOLES IN THE DRYWALL THAT NEEDED TO BE TAPED, FILLED, SANDED AND TEXTURED. THESE HOLES WERE ROUGHLY 1 X 2 AND WERE CLEARLY VISIBLE ABOVE THE TUB SURROUND WALLS. 3. BATHROOM SOLUTIONS LEFT A 3 X 5 LONG STRIP OF EXPOSED CONCRETE BETWEEN THE EXISTING TILE FLOOR AND THE NEWLY INSTALLED TUB. 4. LESS THAN 2 WEEKS AFTER INSTALLATION THE CAULKING BETWEEN THE TUB AND ONE OF THE SURROUND WALLS STARTED PEELING AWAY AND WAS NO LONGER WATERTIGHT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$4,000
JOAN N.
08/2004
home remodeling
 + -1 moreTHERE WERE 3 MEN WORKING ON THIS PROJECT REMOVING AND REPLACING AN OLD DISCOLORED BATHTUB WITH A MODERN WALK IN SHOWER, WHICH WAS AMAZINGLY DONE IN 1 DAY. EVEN THOUGH THE SHOWER HEAD LEAKED THEY SENT SOMEONE OUT 2 WEEKS LATER TO ADJUST IT. THEY WERE PRICEY, BUT I LOVE THE MODERN LOOK. THE ONLY BAD THING IS THAT I REFERRED 2 PEOPLE AND WAS TOLD I WOULD GET A GIFT CARD FOR REFERRALS AND I HAD TO PURSUE THEM TO GET THIS CARD. ONE OF THE REFERRALS, TUB AND SHOWER REFINISHING, WAS AN UNSATISFACTORY JOB TO WHICH I FELT BADLY. SO THEY ARE GOOD AT NEW SHOWERS IN MARBLE, BUT NOT NECESSARILY OLD TUB AND SHOWER REFINISHING.
Description of Work: BATHROOM SOLUTIONS A.K.A. SHOWER PRO REMOVED MY 1972 STYLE BATHTUB AND SURROUNDING ENCLOSURE AND REPLACED ENTIRE AREA WITH NEW FAUX MARBLE WALLS, FLOOR, NEW DOORS, AND FIXTURES ALL IN 1 DAY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,850
Contact information
3400 N ARIZONA AVE, Chandler, AZ 85225
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Bathtub Restoration
FAQ
BATHROOM SOLUTIONS is currently rated 3 overall out of 5.
No, BATHROOM SOLUTIONS does not offer free project estimates.
No, BATHROOM SOLUTIONS does not offer eco-friendly accreditations.
No, BATHROOM SOLUTIONS does not offer a senior discount.
No, BATHROOM SOLUTIONS does not offer emergency services.
No, BATHROOM SOLUTIONS does not offer warranties.
Contact information
3400 N ARIZONA AVE, Chandler, AZ 85225