All Terrain Landscaping and Maintenance LLC

Incredibly frustrating experience! I'm only writing this review to help keep anyone from making the same mistake I did. If you love highly frustrating experiences, go ahead and hire this company. If you like to avoid agonizing frustration, move on and find another company. First, like I assume everyone else does, I researched dozens of companies for our tree removal project. After seeing all the misleading, great reviews for All Terrain Landscaping and Maintenance here on Yelp, I decided to hire them for our project... Tremendous Mistake! First, there were basic communication issues, such as not communicating until the very morning of, which day the work would take place. I called at 7am, asking for an update on the project and was told I would receive a call when they were expected to arrive. I have to put my dogs away and open our patio gate to let workers inside, so I definitely needed at least a few minutes notice, but I had no update whatsoever. Some workers decided to help themselves, climb over the wall, started cutting off large pieces of tree, and freaking my dogs out. I came out to ask them to stop so I could open the gate for them. No one spoke any English. Then I discovered, this was NOT the company I hired for the job! The company I hired for this project was All Terrain Landscaping and Maintenance. This was some second-rate tree company with a ONE-STAR average on Yelp! Completely unacceptable, as this was NOT the company I hired! Our HOA is so incredibly strict, we have to get approval for every company and need records of the companies we use or we could be fined. I had no idea if the company sent here to work was even insured, which could cause all kinds of problems we did not ask for. I was furious! To make it all worse, Adam from All Terrain Landscaping and Maintenance was such a disrespectful, unprofessional person to deal with, he had absolutely no care about this whatsoever. He tried to make this my fault! How could I be responsible for this? I couldn't even communicate with the workers because none of them claimed to speak any English. Then, to make this all so much worse, I arrived home after work to find a huge mess! Apparently, since the company I hired never even showed up to the work site that day, we now have to play the blame game of 'Who's Responsible for the cleanup?' which of course lands on me. I had to hire a clean up company to come do all the cleanup of my house/patio/yard, my neighbor's patio AND the mess in the common area, or I would be fined by our HOA. This clean up came from my own sweat and wallet. I have repeatedly contacted and discussed this with Adam, and he's such a *****, he doesn't care whatsoever, and refuses to accept responsibility. The original estimate I received from Adam listed 'Clean up' as one of the services they provided, so I assumed they were handling the cleanup, but instead I now had to pay twice for it. Now, we have bigger, legal problems to deal with. Again, I post this review as a warning to others. I truly hope you do not have to deal with the stress, expense, unprofessionalism and frustration associated with Adam and this company. Best of luck to you!

They are very good, and cleaned my yard up to where is has never looked better. They were absolutely flawless.

First I contacted All Terrain through their website under their "Free Estimate Inquiry" section and requested a quote for yard maintenance, but I never received a response. Several days later I called All Terrain and left a message. I received a call back, explained exactly the service I was looking for and scheduled for All Terrain to stop by and provide a quote. No one ever came by and I never received a phone call. A complete waste and disregard for my time!

This was the first time using their services. Scheduling was easy and everything was fine. They did great job.