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ABC Plumbing and Rooter

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

ABC Plumbing & Rooter is big enough to handle any plumbing issue, yet small enough to give you personalized service. We have been in business since 1968 and are members of the Chandler Chamber of Commerce, the Gilbert Chamber of Commerce and the Better Business Bureau. We pride ourselves in being one of the most trusted plumbers in Chandler and the greater Phoenix. Request a service call online or call us anytime. Day or night, you will speak with a real live person. We are on call 24 hours a day, 7 days a week, 365 days a year. We assure you, no recordings, no hassle. Just Exceptional Customer Service! We are Licensed, Bonded, and Insured: ROC 153202 & 213278.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Plumbing, Drain Cleaning, Hydrojetting, Burst Pipe Repair, Water Leak Detection, Gas Line Repairs & Leak Detection, Boiler Repairs, Sewer Line Repairs, Trenchless Sewer Repairs, Repiping, Garbage Disposals, Faucets, Fixtures and Sink, Showers & Tubs, Bathroom Remodeling, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Septic Tank Plumbing, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Sprinkler Services, Restoration Services, Specialized Services,

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
22%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.3
responsiveness
4.7
punctuality
4.5
Showing 1-23 of 23 reviews

PAUL S.
07/2018
1.0
plumbing, drain cleaning
  + 0 more
Kitchen drain was backed up. Called and described the problem and they advised that it would be $79 service call which seemed reasonable. Technician showed up diagnosed the problem (clogged p trap) and said it would be $313 to fix it. As I had water running out of the cabinet onto the floor, I had no choice but to pay it. Technician was at my house 30 minutes. $626 per hour!!!??? Called to speak with the owner and left messages 4 times! No response. Finally reached a sales manager who said he would call back and never heard back from him. There are much better options in the valley. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE RIPPED OFF!!
Description of Work: Clogged kitchen drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$313

Michael A.
11/2015
5.0
drywall, home remodeling, plumbing
  + 1 more
I had gotten to a point where both of my bathrooms were springing leaks and becoming unusable because of old polybutylene tubing. Many East Valley plumbing companies won't even consider re-piping a manufactured home. It's nasty, back-breaking work. After researching ABC on Angie's List and meeting with supervisor Rich for an estimate, I felt like I was in trustworthy hands and was being charged a reasonable price. Rich thoroughly explained the scope of the work and pricing details. (The price included showroom-grade lavatory faucets, kitchen faucet, and shower heads - not home center stuff. It did not include repairing holes cut in drywall, but you don't want plumbers doing that anyway.) By the end of the first day of work, I had a functional master bathroom again, and they finished everything up the next day.
Description of Work: Whole-house re-pipe, replacing polybutylene with PEX.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Stacdey D.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They put a camera down the drains to see if I had any problems with tree roots in the pipes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

David L.
10/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$900

ALENE M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had ABC out to fix the flange on the masterbath toilet. It's been broken for years and we needed to fix it so we could install a new, low flow toilet. Going into it I knew that there was potential for a costly repair if the flange was iron set in cement. Fortunately the old one was plastic and they were able to screw the new one in. This portion of the bill was under $200. We had also picked up a replacement toilet already and they installed it for an extra fee. The new toilet is solid and works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Linwood W.
06/2014
5.0
plumbing
  + -1 more
Great
Description of Work: Cleaned faucet buildup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from ABC Plumbing and Rooter
[Member name removed], thank you for taking the time to leave a positive review. We look forward to being of service to you in the future.

layli F.
05/2013
5.0
plumbing
  + -1 more
They gave quote on cleaning my kitchen drains and installing a new septic line. They offered to match the lowest price of any competitor and give me 10% reduction.
Description of Work: gave a quote on cleaning drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$110

Response from ABC Plumbing and Rooter
(Member Name), Thank You soo much for taking the time out to share your positive experience and post the positive review for ABC Plumbing .This is the new word of mouth and is working very well.It is always a pleasure working with you and look forward to being of service to you in the future .I hope you are now a PSP Member as well.... We'll check into it and follow up with you this week. Thank You again

Liz F.
01/2012
5.0
plumbing
  + -1 more
We had them come in and fix what our home inspector failed to point out to us. They had to fix both showers because they were clogged up. They replaced new pipes behind the showers. I feel they are a little expensive. I would certainly use them again.
Description of Work: They provided new drain and pipe installations for my showers.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from ABC Plumbing and Rooter
[member name removed], Thank You soo much .Appreciate your taking time to to post this positive review.Do not hesitate to call if you need anything.We appreciate the referral as well. Have a great day.

Carol W.
08/2011
2.0
plumbing, drain pipe, sewer cleaning
  + 1 more
The first team they sent out did a beautiful job of digging but they dug in the wrong direction. They were then replaced after I called in the supervisor and a new team finally dug the right way. They had to hire a fence company to fix a fence that they destroyed. They had quoted a $10,000 job but the final cost came out to be over $11,000. They didn't stay within their promised estimate, which turned out to be very misleading. They sent out people to do the work that we are certain were very inept and not qualified to do this work. It took them weeks and weeks to get the job done right but it was not a small process. The supervisor himself finally had to come out and clean up the messes and complete the job properly himself. This was a lousy and costly experience.
Description of Work: We hired this company to run a new sewer line from the house to the main hook up.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$11,000

Response from ABC Plumbing and Rooter
I do appreciate your frustration unfortunately the job took longer that expected do to unforeseen conditions. Fortunately we were able to stay within 10% of the original quote. If there is anything else we can do for you please let us know. Thank you

LINDA V.
04/2011
1.0
plumbing, drain cleaning
  + 0 more
Worst experience in my 30 years of owning a home and the repairs that come with owning a home!
Description of Work: We had a clogged main water line and called for rooter-rooter services....before it was all over we had a dug-up and ruined front landscaping, torn-out water,lawn irrigation lines and more nightmares than I can describe here. They did replace water pipes. Did not give itemized invoices....kept promising and never delivered. Work was sub-standard and continued to have problems in following years...We sold the house to get away from the nightmare of the bad plumbing! I know we should have sued but we were a young couple with children and did not know where to turn----Where was Angie's list then?!!!!! This company is a rip-off. Run from them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$8,000

Response from ABC Plumbing and Rooter
There is NO record of this client in our database.

stella G.
04/2011
5.0
plumbing
  + -1 more
We've used them a couple of times. They did exactly what we wanted and we were happy with the price. I would give them a thumbs up. A neighbor referred them to us when we moved here four years ago.
Description of Work: We used ABC Plumbing to put in a tub in our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ABC Plumbing and Rooter
(removed member name), Thanks for the nice comments. We appreciate the opportunity to be of service.

Bob A.
03/2011
5.0
plumbing, drain pipe
  + 0 more
I called on the afternoon of March 23, 2011 and the phone was answered on the second ring. The person on the phone understood my need for the pressure reduction valve and secheduled a tech for first the thing the next morning. Chris arrived one time. He was professional and friendly. He gave me a written quote on the install. He started the work and noticed the way the watering system for my plants and grass was not code and that non drinking water was more than likely back flowing into the house. He suggested a one way valve. I had it installed also.
Description of Work: installed a PRV and one way valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$819

Response from ABC Plumbing and Rooter
(Member name removed), thank you for taking the time out of your day to say these nice things. We appreciate your business.

James S.
03/2011
3.0
plumbing
  + -1 more
See description/story above.
Description of Work: Two servicemen from the company took a look at our leaking hot water heater. The heater was still under warranty. They provided their assessment of the situation which went something like this: "Your hot water heater needs replaced but the new one will only have a warranty that lasts until the end of the first unit's warranty which is December 2011. Also, you need a water pan with a drain tube that drains outside of the house. Also you need an extended warranty. And you need an alarm system that tells you when the water pan has water in it from a leak." We called the water heater company and they told us a replacement hot water heater will have a new and full warranty (6 years) not 10 months like the plumbers said. Also, my wife felt pressured into buying all of these up-sales like the alarm system and extended warranty. The water pan might be a good idea, but after we did some research, we decided not to use this company for the warranty replacement of our hot water heater. We found another plumber who replaced our unit for about the same price and he didn't try to sell us a bunch of stuff we don't need.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from ABC Plumbing and Rooter
(Member Name) ,I appreciate input on the water heater service call.Our techs are trained to provide options on work to be performed .We trained to provide choices and it unfortunately was perceived as not optional.We don't sell plumbing .It sells itself.If ever you are not getting a positive experience with one of our techs please let us know .It allows me and our staff to improve .Thank You

John P.
03/2011
5.0
plumbing
  + -1 more
They were very prompt. They did the job we asked them to do. They were very reasonable.
Description of Work: I used ABC Plumbing & Router.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ABC Plumbing and Rooter
[member name removed] WE APPRECIATE YOUR INPUT AGAIN !!! Your service tech was very happy to here your responses were put online as well. Your PSP Membership is a smart choice :) Best Value. Please make sure you have a GREAT DAY!!

Linda H.
01/2011
5.0
plumbing, water heater repair
  + 0 more
They were very, very punctual. They came out with a fast response time. I can't think of anything that they did wrong.
Description of Work: They replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Theodore J.
04/2010
4.0
plumbing
  + -1 more
They fixed the toilets and that was like the biggest motivator. They did what they said they were going to do. The guy who was here was new and he was being trained by a senior guy. So the new guy didn’t know what he was doing, but he was being trained. I would hire them again.
Description of Work: I used the services of ABC Plumbing & Rooter in December. They repaired 3 toilets since they all became dysfunctional at the same time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

SHIRLEY C.
05/2007
5.0
plumbing, drain cleaning
  + 0 more
This is a company we routinely call. Their scheduling is excellent, giving a two-hour window of time when they will appear and calling if that time does not work out. On a maintenance check, they check all faucets and drains and either drain water heater or clean drains. They are licensed, bonded, and insured, which is important to me. Any member of their staff I have dealt with has been professional and quick to respond to any problems or questions.
Description of Work: Yearly maintenance check, fixed a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from ABC Plumbing and Rooter
[Member Name], thanks for being a loyal customer. We look forward to seeing you every year and we appreciate your business.

ALENE M.
02/2007
5.0
plumbing
  + -1 more
Of the 3 companies that I talked to regarding the repair of the leak ABC was the most responsive. Their price quote was in-line with the other quote that I got. Mike was very conscientious about his work and keeping the area clean so dirt wouldn't be tracked throughout the house. He was prompt and finished the job quicker than I expected, he was there for less than 3 hours whereas another company quoted at least 4 hours. He wrote up the bill such that our insurance should have no problem deciphering the portion they will pay. Mike has worked with insurance companies before and knows what they need. Our insurance adjuster had recommended ABC and they were definitely worth it. We will probably use them again the next time we have a plumbing issue.
Description of Work: We had a slab leak in our front closet. The first plumbing company out guesstimated where the leak was and gave us an estimate. The second just gave a ballpark figure over the phone. ABC recommended that we first have a leak detector locate the leak which we did. Mike from ABC came that afternoon and gave us a quote for the repair. He was able to fit us in the next afternoon. He arrived promptly and began setting up the area. He moved furniture and pictures and a mirror near the leak and then put down sticky plastic to protect the carpeting and covered the nearest furniture with plastic. He used an electric jackhammer to break the slab and locate the leak. It was exactly where the detector suggested. He had to cut out a longer section of pipe the normal since the outside was corroded quite a bit. He repaired the pipe and tested the system before beginning closing up the floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from ABC Plumbing and Rooter
(Member name removed), We are very grateful to have such a wonderful client like you who values and appreciates great service. Thank you for the opportunity we appreciate you.

K K.
11/2006
5.0
plumbing, water heater repair
  + 0 more
I called 2 other companies first. But, they never got back to me. ABC answered the phone right away. The dispatcher, Lorene, was really nice. She said she would get someone out that day by 4 and would call me about an hour before. She called at 2 and he arrived at 3:15. I was pleased with the professionalism and that I knew the entire price before he started working. Explained everything to me and then gave me a full house inspection. I had let things go too long and needed some other things done. It is nice to have a garbage disposal again. I will have them put an instant hot water gizmo on so I have immediate hot water at the kitchen sink in the winter time. I hate wasting water. All in all, this company is great and they even gave me a senior discount of 15% and they donate $5.00 to support our troops. I might add their plumber was really good looking too. I am very happy to have my problems resolved.
Description of Work: Replace water heater, emergency shut off valves and garbage disposal. Also gave house inspection and replaced some risers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from ABC Plumbing and Rooter
Thank you for taking the time out of your day to say these nice things about our company. We appreciate your business and thanks again for the opportunity to be of service.

Linda H.
03/2006
4.0
plumbing
  + -1 more
Work was satisfactory, but they were late arriving.
Description of Work: Repaired the main line into the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$600

Response from ABC Plumbing and Rooter
We appreciate your frustration there were some unforeseen conditions. We are glad to see that you are overall satisfied.

Linda H.
12/2005
4.0
plumbing
  + -1 more
The plumber was late, but performed the work as expected.
Description of Work: Fixed leak in inbound water line.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$500

Response from ABC Plumbing and Rooter
[member name removed] , Appreciate you being a little frustrated with being behind schedule .Fortunately we were able to get it taken care of before the weekend . Sorry for the delay...I will make sure to relay the message to the staff that overall you were satisfied

YVO M.
10/2004
5.0
plumbing
  + -1 more
ONE DAY WE HAD ONE OF THEIR WORKERS IN OUR HOME FOR 8+ HOURS. THEY WERE NOT ONLY PROFESSIONAL, BUT VERY UNOBTRUSIVE. THE QUALITY OF THE WORK WAS EXCELLENT AND THE JOB WAS DONE QUICKLY.
Description of Work: REPAIRED DAMAGE DONE BY A PIPE IN A SPARE BATHROOM. THEY IDENTIFIED THE LEAK, REPAIRED IT AND PUT ALL FIXTURES BACK IN PLACE WITHIN A WEEK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ABC Plumbing and Rooter
[member name removed], Thank you soo much for the positive review. Your calling in the first place we appreciate. Glad we were able to wrap it up quickly and get you back to your personal stuff before the weekend!! Good Choice becoming PSP Member (why pay more)

JASON E.
10/2004
5.0
plumbing
  + -1 more
I CALLED OTHER PLUMBERS THAT SAID THEY COULD BE OUT WITHIN A WEEK TO MAKE AN EMERGENCY REPAIR. ABC WAS OUT AND MADE THE REPAIR IN LESS THAN 2 HOURS.
Description of Work: REPAIRED BROKEN WATER MAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ABC Plumbing and Rooter
[member name removed] ,Thank You for taking the time out to post a positive review.We really really appreciate your referral as well .this is a great way to communicate and spread the word Angie's list... Have a Great Day

    Contact information

    284 E Chilton Dr #1, Chandler, AZ 85225

    www.abcplumbingandrooter.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Drain Pipe Installation,
    Water Heaters,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Drywall,
    Central Vacuum Cleaning,
    Fencing Driveway Gates,
    Biohazard Remediation,
    Epoxy Flooring,
    Pavers and Hardscaping

    FAQ

    ABC Plumbing and Rooter is currently rated 4.2 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    ABC Plumbing and Rooter accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, ABC Plumbing and Rooter offers free project estimates.
    Yes, ABC Plumbing and Rooter offers eco-friendly accreditations.
    No, ABC Plumbing and Rooter does not offer a senior discount.
    Yes, ABC Plumbing and Rooter offers emergency services.
    No, ABC Plumbing and Rooter does not offer warranties.
    ABC Plumbing and Rooter offers the following services: Emergency Plumbing, Drain Cleaning, Hydrojetting, Burst Pipe Repair, Water Leak Detection, Gas Line Repairs & Leak Detection, Boiler Repairs, Sewer Line Repairs, Trenchless Sewer Repairs, Repiping, Garbage Disposals, Faucets, Fixtures and Sink, Showers & Tubs, Bathroom Remodeling, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Septic Tank Plumbing, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Sprinkler Services, Restoration Services, Specialized Services,

    Contact information

    284 E Chilton Dr #1, Chandler, AZ 85225

    www.abcplumbingandrooter.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM