PRICELESS PLUMBING

They were fast and responded quick and the cost was very competitive.

They were punctual, professional, and seemed to know what they were doing. They had all the parts and equipment for the job and fixed the problem. My complaint would be that they refuse to give an estimate over the phone claiming they have a set price list that can't be determined until the problem is diagnosed. They charge a large "diagnostic fee" that is waived if you allow them to do the work, which turned out to be 50% higher than other estimates. Consequently, I would recommend using plumbers that charge by the hour. All in all, the work was good, but the cost seemed excessive for what was done (replacing a $12.00 cylinder and tightening the faucet for $226.50).

The water pressure in my house was running from very low to non-existent due to an old pressure tank with a nearly burned out motor. On a recommendation from the tank manufacturer, I called Priceless Plumbing. They came out the same day to temporarily fix the existing tank so we would have water in the meantime. Then they came back early the next day to install a brand new pressure tank once it was available from the supplier. I also happened to have a prescheduled appointment with a different company to have a water softening system installed at the same time. The guys from Priceless were very professional at all times and coordinated things very well with the people from the other company. There was one minor issue which wasn't even their fault, but which they went above and beyond to correct. The next day the water pressure in my kitchen sink and toilet was lower than normal. Otherwise everywhere else in the house it was better than it had been in years. The low pressure in those two locations was due to hard water mineral deposits that had been backwashed into the system. Once they were removed, everything was fine. But what they did next shows how great they are at customer service. While working on the toilet, they noticed how corroded the innards of the toilet had become from the hard water, and replaced them at no charge. I work in the customer service field myself, and this is one company that definitely has the "wow" factor going for them.