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Lutz Plumbing

Plumbing, Drain Cleaning, Pavers and Hardscaping,

About us

Additional DBA - Lutz Plumbing Inc.

Reviews

5.045 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 45 reviews

Sandra R.
12/2017
5.0
plumbing
  + -1 more
Geo was pleasant efficient, and managed to fit me in quickly. The toilet works great now. I would definitely use him again.
Description of Work: Toilet valve not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodolfo L.
01/2017
5.0
plumbing
  + -1 more
Very good quality work. Highly recommended!
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Peter O.
06/2014
5.0
plumbing
  + -1 more
I waited the whole day for a service from Phoenix to show up, finally I gave up and called Geno Lutz. I left a message on his voice mail and he returned my call with 10 minutes. He showed up 30 minutes later. It took him another 30 minutes to unclog my sewage and only charge me $120 for the visit. This was after hours too. awesome guy, awesome service and price.
Description of Work: Sewage cleaning Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Becky M.
08/2013
5.0
plumbing
  + -1 more
Part of the work Lutz Plumbing did was done while we were out of the country. I came back to find toilet, tub, and shower fixtures all installed correctly and professionally. A Month or so later, Geno came out and installed a laundry room sink, garbage disposal, kitchen faucet, bathroom tub fixtures, bathroom sink faucets, master bath toilet, master bath vanities (that needed to be retro-fitted), and master bath faucets. Everything works great and the price was very reasonable.
Description of Work: My tiler (C & L Tile) recommended Geno Lutz, so I went with that recommendation. I'm so glad I did. I had a number of plumbing issues related to the renovation of a house--the kitchen, laundry room, and bathrooms all needed plumbing work. Geno and Luke were both friendly, courteous, prompt, responsive, and fair. I will certainly use Lutz Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert V.
06/2011
5.0
plumbing, drain cleaning
  + 0 more
Only charged me for a service call. He was courteous, clean, and explained a way that I could clean out the drains myself in the future. He showed me how well the drains were working after the clean out and what he did to fix the problem. This is the second job I have hired him for and would not hesitate doing so in the future.
Description of Work: I called Gino in the afternoon and he came to the house the same day at 6 PM to unclog two sinks and the shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JAN C.
06/2011
5.0
plumbing, drain cleaning
  + 0 more
Called G Lutz Plumbing on the morning of 6/21/2011 to clear a clogged toliet. We were not sure of the cause, my husband had tried to clear the clog without luck. Mr Lutz returned my call within two hours and scheduled an appointment with an hour window for the same day. He arrived within the window, cleared the the clog, tested the toliet several times to ensure the clog was cleared and cleaned the toliet bowl to boot! He had the job competed in about 20 minutes.
Description of Work: Cleared a clogged toliet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas G.
03/2011
5.0
plumbing
  + -1 more
This was third time I've worked with Gino...he is extremely capable in sorting through problems and very responsive to time critical plumbing needs.
Description of Work: Fixed two recirculating hot water systems that had been installed incorrectly by builder / plumber and had completely stumped several other plumbing contractors. Replaced a gas regulator for an outside pool heater and replaced a backflow valve that had ruptured due to freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

DAN C.
02/2011
5.0
plumbing
  + -1 more
Gino showed up on time and took care of it all for a reasonable price. One item needed a call back, which he did with no fuss and took care of it for no extra charge. Highly recommend!
Description of Work: I had a "punch list" of plumbing repairs needs in the kitchen and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PAULA W.
01/2011
5.0
plumbing
  + -1 more
I have used him several times and I have also recommended him to others. At least four of my friends have used him and just loved him. He is absolutely excellent. He is reasonable, neat and clean. He really knows his business. When he needs a part, he gets it without any markup on it. He has replaced a water heater for me. He was the only one who would come during the Christmas holidays. He is amazing.
Description of Work: G Lutz Plumbing & Home Repair replaced the garbage disposal and fixed some improper plumbing underneath my sink for me about two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MARCIA C.
08/2010
4.0
plumbing
  + -1 more
Things did not work out too well with this company. There was a really nice person that came out to do the job and they had a great price but I feel they had a lack of professionalism.
Description of Work: They performed a plumbing repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0


William P.
02/2010
5.0
plumbing
  + -1 more
He was real nice but I am still to decide whether I am going to have him do the work or not. He was very prompt getting back to me and sounded like a real nice guy. I might end up hiring him but I have another plumber give me an estimate. G Lutz gave me an estimate over the phone and I am getting another estimate so after that I will make a decision. G Lutz Plumbing’s estimate seemed very reasonable to me.
Description of Work: He gave me an estimate over the phone for removing and replacing a couple of toilets.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

$150

Charles S.
01/2010
5.0
plumbing
  + -1 more
It went very well overall. Gino was good at explaining the problem, as well as his proposed fix. He seemed genuinely concerned about the amount of damage he would have to do to our home to get the problem fixed. He had to cut some holes in the drywall, but he did as little damage as he possibly could. Also, he didn't dig up any tile like another plummer wanted to do; instead he looped around the problem areas so the problem can't recur and his service was great. At no time did I feel like he was trying to rip me off, as I usually have experienced with plummers over the years. I would hire him back in a heart beat. Oh yeah, and he was also the cheapest of 3 bids I got for the work.
Description of Work: I had a slab leak in at least two places. Gino went around the leaks with new flexible piping in the crawlspace/attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Robert V.
09/2009
5.0
plumbing
  + -1 more
He didn't charge me for a full service call even though he was at my home for an hour. He liked that I lived close to him so he could stop by for his first job of the day. He explained everything he was doing and showed me how to fix it in the future should I need to.
Description of Work: Replaced retainer ring, some gaskets/o rings, and put on a new aeriator on a kitchen faucet. He cleaned the interior of the faucet and used top notch specialty grease to install the parts that I supplied for this job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ted L.
08/2009
5.0
plumbing
  + -1 more
Very easy to work with. Thought about the most efficient way to re-route the gas line. Put it together in quick order.
Description of Work: Geno did a great job re-routing a gas line. We had very tight parameters to fit the gas line into a 6 inch wood column.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

Terry C.
05/2009
5.0
plumbing
  + -1 more
I already had the parts. Plumber replaced the three cartridges and carefully checked and verified that there were no leaks upon completion. The procedures performed relied on quality of workmanship rather than speed of completion - a positive when it regards plumbing.
Description of Work: Shower cartridge replaced; two faucet cartridges replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

YVONNE C.
04/2009
5.0
plumbing
  + -1 more
I purchased most of the parts and Geno did the installations. Geno is very easy to work with, is fast, and very professional.
Description of Work: Geno replaced a kitchen disposal, replaced a laundry room faucet, and replaced a shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

darlene P.
01/2009
5.0
drain cleaning
  + -1 more
I have put Lutz Plumbing in my "emergency contacts" for my home. Even sight unseen, I would call him in a heartbeat!
Description of Work: We had a major sewer back up the day after New Year's...a houseful of guests, grandchildren, and visitors. I checked Angie's List, of course...Lutz Plumbing had great reviews and was close. Called Geno and even though he was swamped, he said he would be out to fix what needed to be fixed. Was extremely profession, helpful...like a good neighbor. As it turned out, my son (who is in construction on the west side) sent another plumber. I contacted Geno who said the cancellation was no problem, and if the plumber who came needed something, give him a call. What a great guy!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas G.
11/2008
5.0
plumbing, gas leak repair
  + 0 more
Outstanding. Gino responded same day to identify the size/type of part needed; ordered it for following day and showed up right away to replace it and tested to be sure it solved the problem. He knew we had some guests coming in and made sure he moved as quickly as possible with the repair. He even went so far as to clean up a poor installation of some of the exterior pipes by coating and taping the black iron pipes that the builder had installed.
Description of Work: Replaced a gas regulator which had failed causing the pool heater to not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John M.
04/2008
5.0
plumbing
  + -1 more
Outstanding. Geno is a pro. He's now totally focused on plumbing and his expertise shines.
Description of Work: General service work throughout the house, including a very leaky kitchen faucet system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEFF D.
03/2008
5.0
plumbing
  + -1 more
Very well. Work was done on time and on budget.
Description of Work: Remove and replace 2 old toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

ANTONIO M.
02/2008
5.0
plumbing, drain cleaning
  + 0 more
Lutz was very prompt, courteous, and reasonable. He only charged for a service call.
Description of Work: Clear stopped toilet + install shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JANICE T.
12/2007
4.0
plumbing
  + -1 more
Said he would show up the day we called. He didn't show up, no phone call. Found out next day that he had been here but didn't notify anyone. He did do the job. We didn't even know he had done it. He sent a bill in the mail. Work was fine, but it was strange that he didn't tell anyone he was there.
Description of Work: Plumbing work outside (leak of some kind).

Rating CategoryRating out of 5
quality
5.0
professionalism
2.0
responsiveness
3.0

Yes, I recommend this pro

BRUCE M.
09/2007
5.0
plumbing
  + -1 more
I am very happy with Gino and the work that he did for me. He is outstanding, and if I ever need plumbing doe again I will call him. He was absolutely professional without a doubt. He is competent and he came on time. He was so good for me I cant say enough. He worked quickly and got the repairs done and I have not had any other problems.
Description of Work: Gino did some repairs on my shower and two sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ANGELO M.
08/2007
5.0
plumbing
  + -1 more
THIS IS THE SECOND TIME I HAVE USED LUTZ PLUMBING. THEY ANSWER THE CALL IN A TIMELY MANOR. THEIR PRICING IS EXTREMELY FARE AND THEY KNOW WHAT THEY ARE DOING AND NEVER TRY TO SELL YOU MORE THAN YOU NEED.
Description of Work: PROBLEM WAS LEAKY SHOWER VALVES. LUTZ HAD TO TURN OFF WATER, REMOVE PORCELAIN SHOWER VALVES, REPLACEMENT OF RUBBER GASKETS AND REPLACE VALVES. HE CHARGED JUST A SERVICE FEE OF $75.00. I HAD OTHER COMPANIES THAT WANTED TO REPLACE THE VALVES OR BREAK THROUGH THE TRAVERTINE WALL TO REMOVE THE VALVES AND REPLACE THEM. LUTZ SAW THE PROBLEM AS LEAKY GASKETS AND REPAIRED THEM SAVING ME A SMALL FORTUNE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joyce M.
08/2007
5.0
plumbing
  + -1 more
Mr. Lutz responded quickly to my call. He is extremely courteous and helpful. He did an excellent job and I would definitely call him again.
Description of Work: He replaced the shower faucet, showed us how to operate the water recirculator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

28641 N 57th St, Cave Creek, AZ 85331


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Pavers and Hardscaping,
Fountains,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Marble and Granite,
Gas Logs,
Lawn Irrigation,
Electrical,
Countertops and Backsplashes,
Sewer Cleaning

FAQ

Lutz Plumbing is currently rated 5 overall out of 5.
No, Lutz Plumbing does not offer free project estimates.
No, Lutz Plumbing does not offer eco-friendly accreditations.
No, Lutz Plumbing does not offer a senior discount.
No, Lutz Plumbing does not offer emergency services.
No, Lutz Plumbing does not offer warranties.

Contact information

28641 N 57th St, Cave Creek, AZ 85331