Brutinel Plumbing & Electrical, Inc

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The plumber they sent out did a great job. Was friendly, did the work in a timely fashion, and was charged a fair price. Everything was completed to satisfaction.

Work was done very professionally

unknown

Great Job. Just as talked about.

They were an A. The guys came and did what I needed them to do.

They are a very reliable company. They have been around for a long time. It was a good price. My mom used them and then I used them for toilets. It was the water efficient toilet and it didn’t flush very well at all. The guy went in and trimmed as much as he could whatever was in there. It is a little bit better now. They are a good company.

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I have had a sewer odor in my house since early March 2104. I have lived in my house for seven years with no sewer odors until it started this year. Brutinel is the 4th plumbing company I engaged to fix my problem. All the others could not determine the cause. Brutinel did not resolve the problem either. They first installed an in-line P-trap to create an additional barrier of water to prevent the sewer odors from coming up through the sewer line into the house. That should have worked but it didn't. It surprised Brutinel as well that this did not work. I next asked them to install a check (back water) valve. I thought this might create an additional barrier to prevent the sewer gas from surging into my house. This did not help at all. At that point Brutinel told me it was a city sewer problem and there was nothing more they could do. This is the same answer the other three plumbing companies gave me after spending a lot of time and more money trying to figure out the same problem. I decided on Brutinel as a last resort because they are the most expensive plumbing company and do a lot of commercial/ industrial work in Casa Grande, AZ. I have no problem with the work they did. The problem is that they guarantee their work; however, they do not guarantee that the problem will be fixed/ corrected. I have a 5th plumbing company I am working with now but he seems puzzled as well. I have contacted the city about sewer changes/ upgrades to their system and they deny everything. I even registered a complaint with the AZ Dept of Environmental Water/Air. They sided with the city sanitation dept and therefore refused to pursue investigating my problem. One more item, all the P traps for toilets, bath tubs , showers and sinks in my house are fine. They have not been able to stop the sewer gas blasts coming from the sewer line.

Brutinel Plumbing & Electrical, Inc is such a wonderful company! I contacted my home warranty company in regards to my hot water heater not producing hot water. Brutinel has been to my home before, so I requested them based on how well they did before. They always call beforehand to make sure my schedule works with theirs. They are timely and super professional.

unknown

Both times I called I was told that an electrician will call me back and schedule a time to come to my house. Nothing ever happened... no call backs either time. I refuse to do business with a company that is just too busy for my business. I don't plan on calling them for any service. At least have the decency to say that we don't do that, or we are too busy for that kind of work, or something instead of leaving a person hanging.

They did a good job. They were on time and did it quickly. The prices were good. Everything has stood up so far. He was on time and very professional. I would use him again.

That was leaking into the disposal outlet. They came out, and took care of the leak.

We had an odd sound in the walls when we flushed a toilet or used any water source. The technician came to the house - ON TIME - and assessed the sound. He couldn't find anything and said they wouldn't charge for the visit. Even though I did receive a bill, I called them and reminded them that the technician said they would not charge for the visit. They reversed the charges. They were polite, punctual and responsive. I would definitely use them again!

I did not use this provider

Came promptly, were professional, friendly , respectful of our property. We are satisfied with the work done.

They were efficient and did a great job. We haven't had a problem since.

They did a fine job! They came in and were there on-time and did the work quickly.

they gave me a fair estimate and saved me money in recommending where and how to do it most efficiently and what softener to install. they came when scheduled and did the work very professionally. they mounted the filter to a plywood board which made it look neat and secure. very happy with the job and will use again.

The employees are all polite and are always on time.

Completely professional experience from start to finish. Very easy to work with.

They are excellent. We already had the water heater and only had to pay for labor. They did the job for exactly as quoted. They were very helpful in answering questions. They showed up on time, the staff was clean and very nice. They cleaned up after themselves. His pricing is very competitive.