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SERVPRO of Litchfield/West Phoenix

Carpet Cleaning, Air Duct Cleaning, Floor Cleaning and Waxing,

About us

As a part of the Premier Cleaning and Restoration Network we are a full service restoration company specializing contents management. Please call with questions about services and availability.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Emergency water, fire & smoke damage services. Hazardous cleanup of Mold, Asbestos & Bio-Hazard. Carpet, Tile & Upholstery cleaning including oriental rugs. Complete Contents Management including Pack-out Services with Furniture & Electronic Restoration. A licensed contractor for Emergency Board-up, Cabinet Repair, Drywall, Painting & Flooring Services.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

vince V.
03/2022
4.0
drywall, plumbing
  + 0 more
The quality of work was good. They communicate well. They work fast. I would use the service again.
Description of Work: They cut open the drywall and fix the leak in the laundry area.
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
11/2020
5.0
asbestos removal
  + -1 more
Wonderfully quick and complete!
Description of Work: Asbestos shingles removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$912

Cynthia K.
07/2019
5.0
carpet cleaners
  + -1 more
Really nice people
Description of Work: Mold check

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SERVPRO of Litchfield/West Phoenix
Thank you !!!

karen S.
01/2019
5.0
thank you SERVPRO for taking care of the issue at my property. Mold has been discovered in my kitchen area. Called Servpro of Litchfield /West Phoenix and withing an hour they were on site taking care of it. My home in no time has been brought to pre-mold conditions. Servpro project manager, Kaisar, has been very professional, friendly and on time. Will definitely recommend Servpro to all ! Great Job Servpro team ! Thank you!
Description of Work: mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Response from SERVPRO of Litchfield/West Phoenix
We appreciate your business, thank you!

Stephen W.
04/2018
2.0
The guy was nice but when I had an appointment to have the windows cleaned they didn’t even show up and when I called them they said they had the wrong day. Then I called again to reschedule and they said they would call back and never did. Lost my business.
Description of Work: Mold check and Tried to schedule an appointment to clean windows

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Jessica G.
11/2017
1.0
carpet cleaners
  + -1 more
Nothing happened because no one showed up. No phone call or anything. Wasted my day waiting for them.
Description of Work: Wanted the bathroom checked before renovation for mold

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mike J.
05/2016
5.0
Servpro of Litchfield / West Phoenix are Great! Very Professional and polite staff, they Promised and Over Delivered, would recomend to anyone
Description of Work: Mold Remediation and Clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,678.92

Mike L.
04/2016
5.0
carpet cleaners
  + -1 more
I recently had water heater leak at my home called 2 companies for quotes. Dustin and his crew were at my house within hours of my call. Their competitor took a couple of days to return my call...by then Servpro had already completed their job. Kind, courteous and professional. Highly recommended and would definitely use again!
Description of Work: extracted , cleaned, sanitized and dried our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Andrea L.
04/2016
5.0
carpet cleaners
  + -1 more
So, it turns out that there are companies who specialize in disaster cleanup. This isn't something I necessarily ever wanted to be an expert on, but now I know who to call if we ever have another catastrophe: Servpro of Litchfield. A few weeks ago, our house in Glendale AZ was flooded over an inch deep with water from a broken fridge (thanks, Sears ). We called Servpro of Litchfield, even though it was Friday at rush hour, they got to our house within an hour, and immediately started getting the water out, toted furniture to dry ground, and set up fans and dehumidifiers that ran for the 4 days. The house sounded like an airplane hangar, but those things did the job -- everything was bone dry. A flooded house is awful, but Servpro helped make it a lot less worse. Five big stars.
Description of Work: restoration and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,460.32

Sandra P.
04/2016
5.0
It was just great! Service that was given to me to help me restore my home was very professional and quick. The employees were just fantastic trying their best to make sure I am satisfied with their service
Description of Work: Water pipes has bursts golloing by flooding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rita K.
04/2016
5.0
carpet cleaners
  + -1 more
Had some coffee and wine stains. With their help and efforts my carpet looks brand new ! Very professional service with years of experience.
Description of Work: Spotless carpet cleaning throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jim K.
10/2013
5.0
carpet cleaners
  + -1 more
Fantastic... Everyone arrived on scheduled time. Very careful inside home while cleaning. Very professional and courteous personnel. I would recommend this Service Pro to all friends that need their services. 5 star in every way. I am not related to or know anyone personally in this company.
Description of Work: Clean carpets and add guard protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Margaret J.
10/2013
5.0
carpet cleaners
  + -1 more
It went well. We have a small main floor condo. They were in, cleaned and were out in a nice length of time. Not too quick so you think they didn't do anything but they went about the work quickly. Very professional.
Description of Work: A very thorough cleaning of carpet and tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike T.
10/2013
5.0
carpet cleaners, drapery cleaning, upholstery cleaning, air duct cleaning
  + 2 more
A Renter was late on paying rent, so I went to see what the problem was. After the tenant reluctantly opened the door only wide enough to get the check into my hands, I knew there was something they were hiding. so I probed to discover there was a Kitchen fire that destroyed the kitchen and for some strange reason didn't burn down this cute historic house. I have never dealt with any thing like this, and I had called my insurance guy and Servpro because they have done all my carpet cleaning for years. I couldn't find my insurance guy, but I had calls to and from ServPro before I left the entry of this house. Within the hour servpro was there and relieving my fears and anxiety. They explained they would and can take care of the project and renters, as well work with the insurance Company. My insurance guy called and said I had taken the right course of action, they would dispatch a adjuster the next day. The next day the adjuster, ServPro and I met on site, to discuss the fire. I was covered! But ServePro acted as my representative to protect me. they Asked questions and made recommendations I didn't know to ask or I needed. I left that meeting telling ServPro to handle it! I never saw a project be managed so well! within a couple weeks, the Kitchen had been rebuilt, My renter was relieved that I didn't kill them, which I would have had SerPro not been there. I have to say I was one of those people that always said; "that won't happen to me"... I was Kinda right, it happened to my renter, but affected me directly. I will never use anyone else for this type issue, flood, fire or just cleaning my carpets, it is ServePro ONLY!!!! Thank you!!!
Description of Work: Managed and cleaned up a Kitchen fire in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Tracy O.
10/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Great service. Very thorough, knowledgable.
Description of Work: Cleaned/dried flooded carpet, floors, floorboards, and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andrew H.
10/2013
5.0
air duct cleaning
  + -1 more
smoke smells were eliminated
Description of Work: clean the ducts as previous owner had been a heavy smoker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1050 N Eliseo Felix Jr Way, Avondale, AZ 85323

    http://www.servprolitchfieldwestphoenix.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    n/a

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Floor Cleaning and Waxing,
    Asbestos Removal,
    Upholstery Cleaning,
    Plumbing,
    Drywall,
    Drapery Cleaning,
    Oriental Rug Cleaning,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Pressure Washing

    FAQ

    SERVPRO of Litchfield/West Phoenix is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    SERVPRO of Litchfield/West Phoenix accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, SERVPRO of Litchfield/West Phoenix does not offer free project estimates.
    Yes, SERVPRO of Litchfield/West Phoenix offers eco-friendly accreditations.
    Yes, SERVPRO of Litchfield/West Phoenix offers a 10% senior discount.
    Yes, SERVPRO of Litchfield/West Phoenix offers emergency services.
    Yes, SERVPRO of Litchfield/West Phoenix offers warranties.
    SERVPRO of Litchfield/West Phoenix offers the following services: 24/7 Emergency water, fire & smoke damage services. Hazardous cleanup of Mold, Asbestos & Bio-Hazard. Carpet, Tile & Upholstery cleaning including oriental rugs. Complete Contents Management including Pack-out Services with Furniture & Electronic Restoration. A licensed contractor for Emergency Board-up, Cabinet Repair, Drywall, Painting & Flooring Services.

    Contact information

    1050 N Eliseo Felix Jr Way, Avondale, AZ 85323

    http://www.servprolitchfieldwestphoenix.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day