ARIZONA SUN CONTROL PRODUCTS

unknown

unknown

It took three days to respond to my initial inquiry. I asked this company three times for an estimate and each time Ben said he would get back to me. As a matter of fact, he had me measure the job (they didn't have the time to come to my house) and I texted him the measurements. So he said he was working the quote and would get back to me. After two days I asked for an update, and he said he would get it to me that evening. A week later, the same thing. If you don't want the job, have the integrity to say so. Please don't waste people's time. I wound up getting an estimate (2K) for the job from another company. Good riddance.

no problems

ok

The estimate was professionally done, with precise specifications. I was told that installation would be in 5-15 days. The screens were not installed for over 5 weeks. The explanation was that the gray screen material had to be ordered. The installation was sloppy. On four of the windows, the screws were to be placed top and bottom to minimize the chance of breaking the glass, and the screens were clearly measured to account for this: the screens fill the frame side-to-side with gaps top and bottom for the screws. The screws, however were placed on the sides, with several going into the wall rather than the frame; and as a result there is a gap top and bottom of exposed frame. On another window with side-to-side screws, the screws are not level (it's a small window, so the 2 inch difference between left and right screws is conspicuous). I was called by a rep to check on the work, I pointed out these problems; although I was told someone would get back to me; no one did.

From start to finish everyone I dealt with was very courteous and informative. At the time I received a consultation, Jack had all his color samples available so that I could see against our home exterior what colors would blend well. When the screens were installed there were some mis-measurements on some of the window screens, but in less than 2 days those screens were remade and installed. Great overall experience!