Baird Mechanical

Description of Work: We had an issue with one of our A/C units since we moved into our home over three years ago. Without getting into too much detail (because it would probably take 20 pages), we've had to put up with at least 10-15 visits from several different companies over the years by going through our home warranty company. The first few times these companies would just add freon, which would get it working for a month or two...just long enough to have to pay another service fee for them to come out and repeat the same process all over again. After following the "add freon" routine a few different times, they finally decided to replace the outside A/C unit to "solve" the problem. However the same issues continued to repeat over the next year as the unit would stop cooling and they would come out to add freon. With zero technical knowledge and only using the process of elimination, I suggested that possibly the issue was not related to the outside unit and had to do with the return system inside the house. Even with that suggestion, two different companies came out, inspected inside and outside of the home, and determined they needed to replace the outside unit AGAIN. At this point, we decided we needed to go a different route because the people sent out by our home warranty company were clearly getting us no where. A good friend recommended giving Keith Baird of Baird Mechanical a call. They had used them a number of times in the past at their properties and had nothing but great things to say. Keith came out the very next day after we called, listened to our long history of problems and did a full inspection. He decided to inject a dye in the system that would help determine if there was in-fact a leak somewhere. He then recharged the outside unit to get it going again and asked us to operate it normally for a while so he could come back and check for the dye. When Keith and Sean came back a few months later, they re-inspected everything and was able to see (from the dye test) that there was a leak at the return unit inside the ceiling. Apparently something was never fully tightened before the unit was installed (likely when the home was built in 2007) and it probably had been leaking ever since as a result. He had to cut through the ceiling a bit to access the correct area, but he was able to tighten it up and stop the leak. The problem was officially SOLVED. He then filled it back up with freon, ran a number of tests and everything has been working great since.