Hayward Tree Service LLC

As expected

Excellent.

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The only complaint is that they got the phone number wrong, and didn't reply as soon as we would have liked, but after we got that straightened out, they were very professional. Overall, our experience was very satisfactory.

Hayward provided an excellent bid and followed up with great service. They were very professional and did a wonderful job. They were so good that my neighbors also used them to remove their trees!

PERFECT!

The owner came out to the property himself with a crew and trimmed 5 Queen palms and 5 Mexican fan palms. I was not in town the day it was done and needed photos for proof which he provided. All of the debris was cleaned up and it was as if they had never been there (except the trees looked great). The office staff (Amber) was professional.

The company was punctual, did an excellant job, cleaned up after the work was done, and left the property in pristine condition. I could tell that they had a lot of experience and knew exactly how to trim the palms and I was very happy with the results I would definately use them again.

I called for an estimate late on a Friday afternoon, Mr. Hayward came out on Sunday morning to provide the estimate, and the work was done that Thursday. He and his crew (2 other workers) arrived on time, worked quickly and efficiently and did a very good job of cleaning up afterward. They did very good work and the price was very reasonable.

They arrived very early and spent much of the day hard at work. I was impressed with their quality and dedication to doing a good job.

They were fast and reliable. No complaints. Even though I mentioned Angie's List when first getting a quote they forgot to give me the 10% discount promised. Would have been nice to have the $30 off, but still no complaints about the work.

A front-entry area of my house, behind a low wall and against the house, had been remodeled to become a sitting area with a flagstone patio and many new plantings. A large California fan palm remained, but annual trimming of the palm was a white-knuckle adventure every year, since there was very little room to drop the fronds without damage to plants and no access to the tree except across the somewhat fragile flagstone. After several misadventures with trimmers that promised but didn't exercise caution, and annual repair of damage that made trimming an expensive propositon, it was clear the tree had to go. Removal would require a crane or elevated bucket to reach the tree from outside the walled sitting area. I sought estimates from four tree service companies, all chosen with heavy emphasis on ability to work carefully. Estimates ranged from Phil Hayward's $650 to over $1200; Hayward was lowest I think because Phil owned his own bucket truck and wouldn't have to rent, but another estimator also owned suitable equipment and was still lots higher. Hayward did the removal exactly as scheduled and just as described, with Phil up in a bucket on a truck-mounted crane, slicing up the tree with a chain saw in sections that could be one by one lowered to the ground in the bucket and removed by a ground crew. It was a very professional and really quite masterful job; Phil Hayward is quite the artist with a chain saw. Cleanup was also as described; the crew removed all but the very smallest bits of debris. There was of course a huge amount of sawdust everywhere from operating a chain saw 30 feet up, but the crew blew, raked and swept to remove a quite acceptable amount. All the work was good to excellent, with the slight exception of stump grinding, which was only adequate. The stump grinder had to be positioned on the flagstone (which Hayward carefully padded first), and perhaps because of the caution required they stopped grinding a bit short of getting the stump fully below ground level. Because I'm fussy, I did a bit more by hand with a pickaxe. In retrospect, I'd rather that Hayward did stop grinding early rather than risk damage to the patio. In summary, Hayward Tree Service did a very good job at a task requiring much more care than the usual, and at a rock-bottom price.

They showed up on time. Crew of three with bucket truck. Trimmed, thinned, and shaped 3 very very large ficus trees in my front yard. Cleaned up and hauled away all the debris. Very very happy with the service performed.

Excellent overall experience (bear in mind this was after a major storm and most companies were not returning calls or would not come out for days) - 24 hour live answering service offered to send someone over that night (not necessary); Phil came next day to provide quote (accepted) and he took a lot of the "weight" off the tree trunk so that it was safe until he and his crew could come back to finish the removal. On time, on quote and completely met my expectations. I would definitely use again!

It went well, they showed up ontime for the estimate and for the actual job. Their price was on the low side compared to competitors and they did a very professional job. I had a few trees close to my house that could've fell on my roof if cut incorrectly and they did a great job of strategically cutting down the tree so it didn't fall on the house. One guy in the crew even climbed the tree to ensure he cut all of the branches properly. They cleaned up really well also and raked the ground. It looks like the trees were never there.

They did a great job, he called me and showed up when they were supposed to. They cleaned up very well after wards.

Woke up one morning to find palm tree bent halfway over our swimming pool. Called Hayward and left a voicemail. They called back within a few hours and later in the day someone came out to check the damage. Work crew came out first thing the next day and did the job. Timely, professional, even wore matching t-shirts and hats!

We had a very good experience with Hayward Tree Service. The estimate we received was competitive and fair, and the work was done quickly and efficiently. They arrived on time, and cleaned everything up nicely. I highly recommend Hayward Tree Service.

Phil was the only contractor to arrive on time out of seven called for bids. He was professional and confident about the bid. He was able to schedule me in within a week despite heavy monsoon storms in the valley. His crew and equipment arrived later than I expected but it worked out better so the kids could watch his bucket truck and mulcher. The job was finished within two hours and the crew left my yard cleaner than they found it. We all enjoyed watching Phil with his chainsaw.

Phil with Hayward Tree Service demonstrates professionalism that I hope to experience with other contractors & tradesmen in the future. He was prepared with the necessary manpower & heavy duty equipment, and stayed & supervised until the job was complete including complete cleanup. I highly recommend Hayward Tree Service.

PHIL HAS ALWAYS BEEN VERY DETAILED WITH THE TRIMMING OF THE TREES AND BUSHES. THIS WORK WAS DONE OVER APPROXIMATELY A YEAR'S TIME AND WE STILL HAVE MORE WORK THAT NEEDS TO BE COMPLETED. I ALWAYS RECOMMEND HIM TO TRIM OTHER PEOPLE'S TREES BECAUSE OF THE WORK HE DOES.