CLEAR FLOW

Mike O'Conner came out on a Saturday and pumped the standing water out of our septic tank, and checked the pump for problems initially. He diagnosed it as the float not doing it's job. He repositioned it and said that we needed to wait to see if it was going to be work and recommended that we hard wire the pump to the electrical source we had available instead of having an exposed cord. This would be done once the ground around the pump tank had time to dry out. After a few days we noticed that the tank was filling up again, and called Mike. He sent one of his crew out to reposition the float. The young man let us know he was there and went straight to work. He knocked on the door after he had finished and let me know he would be back to check on it ( but he wouldn't bother us, just go to the pump tank and check) and make sure it was working and that they would hard wire it once it was dry. For several days we had rain, and of course the ground could not dry out, but we didn't notice any water building up in the tank. I spoke with Mike a few days later and he told me that his crewman had been out three times to check the pump and was certain the problem had been fixed. He then set up a time to have someone come out to hard wire the pump. The young man who came out was the same one who had been checking on the pump. He was polite, quick and efficient. I can't say enough good things about this company! They are excellent and saved us a ton of money! Thank you, Mike and crew!

Mike O'Connor made the schedule for Thursday, Sept. 4th at 9:00am. Crew showed up at 8:50. Had Genes pumping service and man on board ready to work at 9am! I have had trouble in the past with last vendor making sure things were on time and inpections performed per schedule. Clear Flow seems to have their operations finally tuned and customer satisfaction on top of list. I look forward to having this company service my system and highly recommend them.