Suddenlink Communications

Internet Service, Phone Service - Landline, TV Service - Cable

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
30%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.5
professionalism
3.8
responsiveness
3.8
punctuality
4.2
Showing 1-10 of 10 reviews

carmen G.
02/2016
5.0
landline phone service, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Sandra L.
09/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Elizabeth B.
06/2015
5.0
internet service
  + -1 more
They were great.
Description of Work: It was Suddenlink for my internet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Susan M.
05/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Shawn L.
05/2015
4.0
internet service
  + -1 more
I don?t have any problems with them. They are good. They were never down, it?s always up and running. I have them for a few years now and I never had them around since they installed it. They never called. I started using them in 2012. The price is a little expensive.
Description of Work: I use Suddenlink Communications for my internet service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Deborah A.
03/2015
4.0
internet service
  + -1 more
It is okay. I have been with them since 5 years ago. The pricing is competitive. However, getting a technician to the house in a timely manner is a bit of a problem.
Description of Work: I use Suddenlink as my internet service provider.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$43.5

Chuck N.
08/2014
5.0
internet service
  + -1 more
fine
Description of Work: installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Bobra S.
07/2014
5.0
internet service
  + -1 more
Installation was prompt and the service (signal) since then has been fast and uninterrupted. I'm very pleased.
Description of Work: Installed cable TV and high speed internet, recommended wireless router.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Irma A.
10/2013
3.0
internet service
  + -1 more
I cannot list all the issues we have had since switching to Suddenlink because my internet is spotty and I could lose all I have typed here. Just keep in mind that they don't tell you about the Internet Usage amount. They won't tell you about this but If you go over the amount allotted, they will bill you after your third warning. Also, the router that was installed did not work with my printer so they removed the router and I'm still billed as if I'm using their router. I received a letter from the Vice President of Sales and Marketing, warning me that if I didn't return the router, they would bill me 10.00 per month, even though they had the router the whole time. Don't bother to complain, they will just tell you that if you wish to disconnect it will cost you an early termination fee.
Description of Work: We switched our internet from Centurylink to Suddenlink because we wanted faster internet service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$97.4

William D.
05/2013
4.0
landline phone service, internet service
  + 0 more
They're services work and we haven't had any problems.
Description of Work: I have internet and telephone services through Sudden Link Communications

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    unknown, Unknown, AR


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    TV Service - Cable

    FAQ

    Suddenlink Communications is currently rated 4.5 overall out of 5.
    No, Suddenlink Communications does not offer free project estimates.
    No, Suddenlink Communications does not offer eco-friendly accreditations.
    No, Suddenlink Communications does not offer a senior discount.
    No, Suddenlink Communications does not offer emergency services.
    No, Suddenlink Communications does not offer warranties.

    Contact information

    unknown, Unknown, AR