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Johnson Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Residential and Commercial Service and repair Plumbing Company. 10 employees, accept all major Credit Cards. Voted Northwest Arkansas Favorite Plumber 7 times in last 10 years.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Drain Cleaning, Plumbing, Water Heaters, Tubs, Sinks, Faucets,Toilets, Specializing in Water and Gas Leak Detections, and repair or replacement.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.0
responsiveness
4.4
punctuality
4.4
Showing 1-18 of 18 reviews

Stacy T.
08/2017
5.0
plumbing
  + -1 more
They were working in the attic on what turned out to be the hottest day of the year. I told them I was not in a hurry to get it done and they were more than welcome to return in the morning when it would be cooler. They persevered and continued to work until they got the attic work done. Very determined, the job was less than the estimate, in this day and time, that doesn't happen. Will always recommend Johnson Plumbing anytime I hear of someone needing a plumber.
Description of Work: Gas had just been ran on to my property so had them run gas lines for a gas cook top, also had lines ran to both heat pumps, water heaters and fireplaces for future use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

pete C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced valve - master shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$787

Stephen H.
12/2014
1.0
plumbing
  + -1 more
First off he charged us 700 just to put in new float and other stuff behind toilet. He got out to our house and refused to fix float without doing some other work that was not broken. So I would have been stuck with service call. He had worked for us before. When he showed at the door I should have sent him on his way once I recognized him.
Description of Work: Fixed a running toilet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from Johnson Plumbing
I looked up the name of customer and the address, and we have no customer by this name or the address given, in our system. Our customer files go back to 2006. I would be glad to discuss this with you, call the office at 479-750-1440. Thanks, Larry

Cyndi N.
07/2014
5.0
plumbing
  + -1 more
The plumber was prompt, courteous and got it fixed in a jiff.
Description of Work: Repair leaking outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Misty S.
06/2014
5.0
plumbing
  + -1 more
We always ask for Corey, he is awesome!!!! He always shows up on time and is very professional, like I said he is awesome!!
Description of Work: Had an emergency install that need to be done to finish my kitchen remodel and I called and they sent Corey out right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patty S.
08/2012
5.0
plumbing
  + -1 more
Great - he found the problem, ordered a water heater that would work well in a difficult spot and came the next day to install it.
Description of Work: We had a water heater in a crawl space that wasn't working. We difficult place to get to. It had been installed by another plumbing firm that is now out of business. Was placed directly on dirt and had rusted. William came out and checked it out. Very nice and explaiined the problem. He came the next day so we would have hot water. He brought cement blocks and put it on them so it wouldn't rust again. Very pleased with the prompt service and will always ask for William in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,506

Terry C.
08/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: No customer service. Rip off on pricing. Would not use.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro

Lorna B.
06/2012
2.0
plumbing
  + -1 more
My water heater went out and I absolutely had to get it replaced. This company has been in town for a really long time. They came out and first had me sign that thier prices would probably be higher than others in the area. The plumber that came out was fine. Everytime I would run water, the water heater would make a high pitch sound. THey came to look at it and changed some things. It still continued. I called out another plumber to get a second opinion. That plumber told me how to fix it. I called Johnsons back to have them come fix it. They changed it and it still continued. They said it was something that was under the house. It turns out they were correct. I called them to let them know I did not want them any longer. They were very rude to me. After getting other estimates for the work I found out that I was actually overcharged by about 300.00-400.00.
Description of Work: They put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$1,300

Willistine S.
04/2012
5.0
plumbing
  + -1 more
They always come on time. Their price is very reasonable. I would use them again in the future.
Description of Work: I used Johnson Plumbing for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger K.
03/2012
5.0
plumbing
  + -1 more
The job went very smoothly and the work was professional.
Description of Work: I called Johnson Plumbing and explained what my problem was, a slow bathroom drain, 3 facets with loose handles and stems. They gave me an approximate time the plumber would arrive. The plumber called before he arrived and was here within 15 minutes. He started to work and realized he needed two stems to complete the job. He left and returned with the parts and completed the job. Total time was approximately 45 minutes to one hour. He explained what he did and what needed to be done. He also explained that the part he really needed to repair the kitchen facet properly was at a supplier they did not deal with. He gave me the name of the hardware store and its location and I picked up the part the next day and called for them to install the part. He arrived on time, calling before he arrived, and with 15 minutes the repair was completed. He explained that the standard part, which was readily available was made from plastic and would wear out within the year. The proper , original part, was constructed of metal and would last for many years. I appreciated Johnson Plumbing for their punctual service and the friendliness and professional workmanship of the plumber. We will use Johnston Plumbing for any future plumbing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Leila S.
02/2012
3.0
plumbing
  + -1 more
Prompt, seemed professional - but then I know nothing of plumbling. Replaced garbage disposal and put spray hose behind the garbage disposal in such a way that I can't pull out the spray hose on top except maybe 6 inches. I don't use the hose that much, so I didn't notice it right away. BUT a PROFESSIONAL should have known better. Now I will have to hire someone else to come in, remove garbage disposal, untangle spray hose, and put garbage disposal back. Toilet leakage seemed better at first, but sometimes each one of them has a small leak. I don't know if this is their fault or if the main metal piece the toilet sits on is just too messed up. The cost SEEMED high, but my fault I didn't check around. Just used yellow pages and their claim to be well rated by customers in NWA.
Description of Work: Replace a garbage disposal. Remove two toilets to fix minor leaks of water from underneath.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$500

Timothy B.
02/2012
5.0
plumbing
  + -1 more
We are satisfied with them and have used them for a number of years. I will use them again in the future.
Description of Work: I used Johnson Plumbing to replace the flush valve in the back of a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gene K.
01/2012
5.0
plumbing
  + -1 more
Final price met quoted price and work was done in a professional manner.estimate
Description of Work: Located leak in water line between meter and house. Repaired leak and restored landscape rock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Lauren N.
08/2011
1.0
plumbing
  + -1 more
I wish I would have check here before I hired them!!! I think they took advantage of a single mother who didnt know a thing about plumbing. The service man was there about 20 minutes total. He charged me $300 for a flange (which I didnt know only cost about $30 at Home Depot) and $175 for Labor. I will never use them again or recommend them to anyone.
Description of Work: The service man arrived in a timely manner . He replaced my flange and reset the toilet and broke a piece of my ceramic floor tile.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$475

shawn L.
08/2011
4.0
plumbing
  + -1 more
the repaired when good and he explained waht he need to replace and was proffesianl I will use them again both for the good work and the since of urgentcy they shown for my problem.
Description of Work: I had a water line cuplic come off and they came in a tmely manner and had it fixed it about 20 minutes. the service man was friendly and even called before he came and got to me faster than I thought it might take.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

michele H.
06/2011
3.0
plumbing, drain cleaning
  + 0 more
Bad
Description of Work: Had a leak under the kitchen sink and it was causing a moldy musty smell. Also had a water spicket for wating the lawn that had a leak. Young man came out and looked under the sink said it was the desposer, tighten the ring on the drain, and looked at the outside spicket. (JUST LOOKED) and charged me for looking at it. $75.00. and the rest will be history. as I will not ever use them again... The sink leaked the next day.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Ashlee C.
09/2010
4.0
plumbing
  + -1 more
I called them and they came out in a timely fashion. However, their price to reset the toilets was high. I took their information and he left.
Description of Work: I got an estimate but they were very high so they didn't do any service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATIE F.
12/2008
5.0
plumbing
  + -1 more
It went very well. It all started with a broken disposal, or I thought it was a broken disposal. The plumber came out and showed me how to use a wrench on a socket at the bottom of the disposal to wrench the jammed disposal loose. While he was here, I mentioned that the water department had, a few weeks ago, put a notice in my door that I had a leak. However, the meter didn't appear to be registering water use. The plumber looked at the meter and pointed out a small triangle on the meter that was almost imperceptibly moving, thereby indicating a leak. I had been looking at the meter's numbers, which weren't moving at all. He and I went through the house, but couldn't find anything. He had to send out a special truck the next day, which arrived on time. That plumber had a water-leak finding mechanism of some kind. He found the leak---a plastic "T" junction that the original builder had installed. The plumber replaced it with a brass "T" junction.
Description of Work: Found fixed a leak that had been reported by the water department.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    481 Jean Mary Ste C, Tontitown, AR 72762

    http://Plumbingnwa.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    MP5428
    Trade License Locale
    Arkansas
    Trade License Authority
    State of Arkansas
    Trade License Expiration
    12/31/2019
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Heaters

    FAQ

    Johnson Plumbing is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Johnson Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Johnson Plumbing does not offer free project estimates.
    No, Johnson Plumbing does not offer eco-friendly accreditations.
    No, Johnson Plumbing does not offer a senior discount.
    Yes, Johnson Plumbing offers emergency services.
    Yes, Johnson Plumbing offers warranties.
    Johnson Plumbing offers the following services: Plumbing - Drain Cleaning, Plumbing, Water Heaters, Tubs, Sinks, Faucets,Toilets, Specializing in Water and Gas Leak Detections, and repair or replacement.

    Contact information

    481 Jean Mary Ste C, Tontitown, AR 72762

    http://Plumbingnwa.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day