Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

COOK'S HEAT & AIR CONDITIONING

Heating and Air Conditioning

About us

We are a full service Heating and Air Conditioning company. We do all maintainence and repair of HVAC.

Business highlights

44 years of trusted experience

Services we offer

Standard cleaning and maintenance of HVAC units. We provide service, repair and replacement when needed.

Services we don't offer

Duct cleaning.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
4.7
punctuality
4.9
Showing 1-7 of 7 reviews

Johnnie S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.....
Description of Work: .....

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rona G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
This company was quick to respond (within an hour) and quick to fix the problem. Cook's Heating/AC will be my 'go to' for all of my heating and air conditioning needs. Excellent, superior service. Great rates.
Description of Work: Serviced heat/ac unit and replaced a part that prevented unit from heating home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Patsy T.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: "It was a very hot day and my air conditioner was leaking water under the unit.I called about 10:00 and Mr Cook was at my house within a few hours. The lady that answered the phone was especially pleasant and very easy talk with. |Mr Cook did an excellent job for me. He cleaned the drain, all the fins, inside & out, and my air conditioner is blowing three times the cold air than it was. |Mr Cook's service fee was quite reasonable for the time spent on the call. For the first time ever, I was actually pleased with the work and the fee when a service man left my house."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from COOK'S HEAT & AIR CONDITIONING
Thank you very much for the pleasant and positive review. We appreciate you allowing us to do your work and if you need us again just give us a call!! Thanks again!

Karen L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have used Cook's Heat and Air for several properties, including my personal home. The Cooks are trustworthy and dependable and they will do what is necessary to remedy a situation without overselling something you may not need. They've come out in the dead of winter to determine why it was only getting to a temp in the 50's in the house. Billy quickly determined it was an issue in the attic and the situation was resolved and the cost was reasonable. When we've had larger issues (units needing replaced due to age/end of service life), they've been on top of that as well. They replaced what needed to be replaced and made suggestions regarding future issues that might require attention as well. All in all, I would highly recommend Cook's Heat and Air for any heating/cooling servicing or equipment needs you may have. They have always worked to provide excellent service and it shows given the number of customers they have who have been with them for more than one generation. My family has considered them our "go to" company for over 25 years.
Description of Work: Replaced heat and air units and routine service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen A.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Cook's has serviced my air conditioner and heating system for a number of years. I trust them completely to do good work and to tell me the truth about whatever the problem is--or isn't. I am not interested in using any other AC/Heat people. Cook's is my only one!
Description of Work: I used COOK'S HEAT AND AIR CONDITIONING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amy R.
03/2012
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I tried numerous times to reach them, but they didn't answer their phone. I finally left a voicemail. They returned my call 4 hours later. By that time, I had already chosen another business, been visited by their technician, and hired them for a complete installation of a new central heat/AC unit. Being unavailable cost Cook's about $8000. That's unfortunate, but who doesn't even answer their business phone nowadays? Maybe they don't need my business, but when people in the South have an air conditioning problem, they need prompt service. Thanks to a generous warranty given by their competitor, I won't even have a need to call on anyone else for at least 20 years! Too bad...

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from COOK'S HEAT & AIR CONDITIONING
While we regret and apologize for any miscommunication, our company prides ourselves on our customer service. A large percentage of our customer base consists of families that we have taken care of for years including members of the Member family. We have been in business since 1980 and are a family owned and operated local Texarkana company. Our office is staffed Monday through Friday, 8-5; closed generally 12-1 for lunch; outside those hours all calls are forwarded to the service tech that is on call for that day. We wish Member the best with her new equipment but if she should ever need our service we hope that she would give us the opportunity. Sincerely, Charlie and Bill Cook

Karen A.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are the only ones that I would recommend. I trust them so much that they have a key to my house and they've had it for years. They are a family owned company that has been in business for years. It is a father and son. They are very, very dependable. They will come in emergency situations late on a weekend night. They have always met every need I've had. They had gone over and above. Their prices are reasonable. I am very critical and I am a perfectionist. I have nothing but good to say about them.
Description of Work: I used Cook's Heat & Air Conditioning to do the whole thing when I built a house 5 years ago. Prior to that they serviced my house for 20 years. They also service my parents and my sister. They come twice a year to service my heat and air and check my system when the seasons change. I am about to call them to come and service my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3601 JEFFERSON AVE 3, Texarkana, AR 71854

    www.cooksheatandair.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    COOK'S HEAT & AIR CONDITIONING is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    COOK'S HEAT & AIR CONDITIONING accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, COOK'S HEAT & AIR CONDITIONING does not offer free project estimates.
    No, COOK'S HEAT & AIR CONDITIONING does not offer eco-friendly accreditations.
    No, COOK'S HEAT & AIR CONDITIONING does not offer a senior discount.
    No, COOK'S HEAT & AIR CONDITIONING does not offer emergency services.
    No, COOK'S HEAT & AIR CONDITIONING does not offer warranties.
    COOK'S HEAT & AIR CONDITIONING offers the following services: Standard cleaning and maintenance of HVAC units. We provide service, repair and replacement when needed.
    Duct cleaning.

    Contact information

    3601 JEFFERSON AVE 3, Texarkana, AR 71854

    www.cooksheatandair.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM