Tommy’s Tile and Floor Covering

He is an independent contractor and did a good job.

After receiving a good estimate from a lovely young woman who said the work could begin the following week, the job was delayed repeatedly. Two others came from Tommy's and gave different estimates and when we questioned them, we were told the woman "no longer worked" for Tommy's. Eventually, a contract was signed for $2,400 with us supplying all materials and doing all necessary demolition. After a month-long delay, the work was finally done over a long weekend. Turns out this "family" business uses only subcontractors. Further, not only did we pay $2,800 [$400 over the contracted amount, though we had made no changes to the contract], but were contacted yesterday by an attorney in Florida trying to collect $1,000 we supposedly still owe. This happened without a word from Tommy's Tile. We have a signed contract and proof of payment. This whole experience, which began on such a good note with that young woman, has been a nightmare that continues even after the work is done.

Tommy's was a very professional company. He did his work and made suggestions to improve what we were doing.

We did have them come through and do two different jobs. He was easy to work with and flexible on his time. He was very trustworthy, we left him the keys to our house so he could get in. It is a small, self contracted business. There were a couple of things I thought could have been done a little better but it was not anything that destroyed the job. The price was good it was very reasonable.

He has done a lot of tile work for me, and he has always done a good, high quality job. He even took me to the supplier with him and gave me the tile at his cost. He shows up when he says he will, and does exactly what he says.