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Paschal Air, Plumbing & Electric

4.8(
315
)

Heating and Air Conditioning, Air Duct Cleaning, Generator,

... +6 more

About us

At Paschal Air, Plumbing & Electric we believe great customer service never really goes out of style. And for over 50 years we have dedicated ourselves to providing unrivaled customer service and top-notch workmanship to all our loyal customers across NW Arkansas and the River Valley. You can rest easy because whatever your AC, plumbing or electrical needs may be there’s nothing we can’t handle. At Paschal, we do it all. And we do it well! Serving our customers and doing it with a smile is what we love to do. It’s our passion and it’s our promise to you. One we proudly stand behind!

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

AC, Heating, Cooling, Geothermal, Generators & Climate Control Equipment, Duct Work, & Plumbing.

Services we don't offer

Duct Cleaning and Window A/C Unit Repair Or Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8315 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
3%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 301-315 of 315 reviews
Valana Y.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I asked for a quote for a geothermal system I wanted for our new house we are building. I just built a different house 2 year's ago and had another company put in our Geo. I contacted Paschal because a builder recommended them for this house we're building. Paschal quoted me $65,000! I paid $37,000 for my current Geo system, which is in a bigger house. My feeling is that Paschal touts they are a one shop stop for Geo, but in reality, they are price gouging. Northwest Arkansas could certainly use some competition to keep services honest.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
$65,000
Response from Paschal Air, Plumbing & Electric
Geothermal costs are driven by how much tonnage and how many systems are needed to effectively heat and cool the sq footage of the house. Like anything else, the bigger the house, the more it is going to cost to heat and cool it. Geothermal costs can range from 20K to 100K+; it all depends on the type, design and the size of the house you are trying to build. When you are building a 5,000+ sq ft house, it is going to cost money to heat and cool it, especially if you are wanting geothermal. If such house plans are calling for 8-10 total tons of heating and cooling done with 2-3 geothermal systems the price is never going to be lower than conventional options if it is to be done correctly. If price is the number one factor in the decision making process, it is usually best if the homeowner goes with entry-level, builder's grade equipment as it will be the most economical initial outlay. Geothermal systems do have a higher installation cost over conventional systems due to the drilling, trenching, looping, etc. that is involved. Geothermal is not for everyone which is perfectly ok. We do plenty of high efficiency, conventional systems on custom homes that are a little friendlier on the homeowners’ budget. Whether it be geothermal or conventional, we bid the job for what it is going to take to do it right. We explain price one time on the front-end, so that we do not ever have to apologize for quality or lack thereof on the back-end. As a business we will never do sub-standard work that we are not proud of and can’t stand behind 100%. Paschal is an open book when it comes to the quality of our work and what type of company we are. We do around 75 geothermal installations a year and have yet to have had an unhappy geothermal customer. I would be more than happy to provide a list of homeowners where we have had to come in after the fact and fix/completely rework their brand-new, geothermal installations done by other companies where price was the deciding factor. In every single instance, the homeowner would have been better off and saved money if they would have done it right the first time. Sometimes customers’ expectations and budgets don’t align. While we can sympathize with the member input and opinion, we have a responsibility to all of our customers to educate them and make sure the job is done correctly the first time. If that doesn’t result in the establishment of professional trust, than it is best if no contract is negotiated or any work started as was the case with the member. Charley Boyce 479-751-0195
melissa K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Paschal Air, Plumbing & Electric
Thanks for the review. We appreciate you taking the time to grade our service and we're glad that you had a favorable experience with our company. It was a pleasure working with you and we value your opinion. If you have any questions, or ever need anything, please don't hesitate to reach out to us. Thanks! -The Paschal Team
William C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martina B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was good.
Description of Work: We had our complete air conditioner replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Paschal Air, Plumbing & Electric
Thanks for taking the time to review our company, [member name removed]. Your feedback means the world to us and allows us to better serve our customers. If you ever need anything else, or have any further questions, please don't hesitate to give us a call. Thanks! -The Paschal Team
stephanie N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: Work on central air
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Paschal Air, Plumbing & Electric
Thanks for taking the time to write a review [member name removed]. Your feedback means a whole lot to us here at Paschal as our business was built on satisfied customer reviews and referrals. Due to our commitment to excellent customer service, we've been steadily growing with the NWA community for over 45 years. We aim to provide 100% customer satisfaction and we hope we hit our target. If you ever need anything or have any further questions, please don't hesitate to give us a call. Thanks! -The Paschal Team
Robert S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynda S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced and cleaned the compressor and checked heater. Paid for a yearly service. Will get the heater checked in fall.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Paschal Air, Plumbing & Electric
Thank you for the review [removed member name]. We appreciate your feedback and are glad you had a great experience with Paschal. We're also glad that you're a member of our Planned Maintenance program. With our Spring and Fall check-ups, we ensure your system is operating at optimal efficiency and that warranty conditions are met. Thanks again for your response and if you have any questions or comments, please don't hesitate to give us a call. Thanks! -The Paschal Team
Gary H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Completely replaced entire heating and A/C system, and ductwork.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,800
Response from Paschal Air, Plumbing & Electric
(member name), thanks for the great review. We appreciate you taking the time to let us know how we performed. We're always trying to get better at what we do and with reviews such as yours, we're able to learn and grow as a company. We try our best to achieve the best customer service possible and follow through with the most reliable and quality systems. If you ever need anything or have any questions, please feel free to give us a call. Thanks! -The Paschal Team
Otto M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Diagnosed and repaired noisy fan.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Paschal Air, Plumbing & Electric
Thanks for the review [member name removed]. It was no problem coming out and fixing your noisy fan. We love helping our customers out by diagnosing and solving problems. We hope everything is running smoothly and that your system is now ready for the Spring/Summer heat approaching. If you ever need anything or have any questions, please feel free to give us a call. Thanks! -The Paschal Team
Mark B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Knowledgeable and comprehensive.
Description of Work: Seasonal service check of heating and air equipment.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Paschal Air, Plumbing & Electric
We appreciate the review [removed member name]! We aim for 100% customer satisfaction on every job performed. It's our job to stay current with industry trends and knowledge and we're glad we were able to answer all of your questions and provide you with your requested information. We know how important it is to regularly check the performance of equipment and we're glad we are able to keep your system running smoothly and efficiently. If you have any further questions or every need anything, please feel free to give us a call. Thanks! -The Paschal Team
Patti D.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Very professional service and team of people who do quarterly service on our tankless water heater, etc.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Paschal Air, Plumbing & Electric
Thanks for the review [member name removed]! Our business was built on reviews and referrals by satisfied customers like yourself. It means so much to us when valued customers take the time to let us know how we're doing. We're glad that you have been satisfied with the quarterly service of your tankless water heater and that we're accomplishing the job in a successful manner. If you ever need anything in the future, please don't hesitate to give us a call. We offer 24/7 Emergency Service, so we'll always be there for you. Thanks! -The Paschal Team
Kyle M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service went well.
Description of Work: We used Paschal Heat, Air & Geothermal. The furnace wasn't kicking off, and so they fixed that.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Paschal Air, Plumbing & Electric
Thank you for the review, [removed member name]. We are very glad that the service went well and that we were able to get your heater running correctly and efficiently. We appreciate you taking the time to give your feedback on our company. It really means a lot to us. If you need anything else or have any further questions, please don't hesitate to give us a call. Thanks again - The Paschal Team
Caren S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Checked heat and ac units. Fee includes 1 yr planned maintenance agreement
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Paschal Air, Plumbing & Electric
Customer - Thanks for the review, we'll be giving you a call in the future to schedule your next Planned Maintenance!
Thomas and Julie N.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
GREAT JOB
Description of Work: CHECK HVAC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Paschal Air, Plumbing & Electric
Customer - Glad we could help!
Dorian D.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Quite well.
Description of Work: Install new XR15 Trane 2.5 heat pump.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000

Contact information

280 N Maestri Rd, Springdale, AR 72762

https://www.paschalcorp.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
1448550
Trade License Locale
Arkansas
Trade License Authority
AR DEPT OF HEALTH
Trade License Expiration
03/31/2019
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Generator,
Solar Panels,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Plumbing

FAQ

Paschal Air, Plumbing & Electric is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Paschal Air, Plumbing & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Paschal Air, Plumbing & Electric offers free project estimates.
Yes, Paschal Air, Plumbing & Electric offers eco-friendly accreditations.
No, Paschal Air, Plumbing & Electric does not offer a senior discount.
Yes, Paschal Air, Plumbing & Electric offers emergency services.
Yes, Paschal Air, Plumbing & Electric offers warranties.
Paschal Air, Plumbing & Electric offers the following services: AC, Heating, Cooling, Geothermal, Generators & Climate Control Equipment, Duct Work, & Plumbing.
Duct Cleaning and Window A/C Unit Repair Or Replacement.

Contact information

280 N Maestri Rd, Springdale, AR 72762

https://www.paschalcorp.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day