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New Century Countertops & Tile

Marble and Granite, Ceramic Tile, Stone and Gravel

About us

Additional email - frank@newcenturycountertops.com.

Business highlights

23 years of trusted experience

Services we offer

Granite, soap stone, marble,designer tile, sinks & surface.

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-7 of 7 reviews

Donna S.
10/2015
5.0
marble & granite
  + -1 more
unknown
Description of Work: I recently got my old countertops removed & new granite countertops installed by New Century. They did a great job! I highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin M.
06/2015
5.0
marble & granite
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Donna N.
02/2015
5.0
marble & granite
  + -1 more
unknown
Description of Work: Excellent. Get your records in order. I submitted evaluation over three years ago. Why are you bugging me now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Karen B.
07/2014
5.0
marble & granite
  + -1 more
unknown
Description of Work: We purchased a remnant for two small areas, the spare bathroom and laundry room. We told them the color we were looking for and they were very helpful to point out various remnants as we walked through the warehouse. Cost was comparable to others I spoke with on the phone. They were very professional from helping find the right piece to measuring and installation. Will definitely use them again when we are ready to remodel the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mia B.
05/2014
5.0
marble & granite
  + -1 more
New Century Countertops and Tile are the and quot;Go TOand quot; folks in Springdale, AR. Their service is fast and friendly. After ordering they invited me to the store to view the slab and approve it before they cut it. Now, the process of ordering custom cabinetry and countertops is not a quick process. We are spoiled watching all the Home Improvement TV shows on the air now days. It is a slow and time consuming process. You do not order today and have it installed tomorrow. That said I was very surprised when they had a cancelation and my countertop was delivered 2 weeks early! They called first and asked if I was available, Then the installers called in route to my house. I had ample time to prepare for their arrival. The installers identified themselves, had ID badges and proceeded to install my countertop and sinks with little fuss or preamble. They answered all my questions and provided a lot of information about the countertop material and care. I started to sweep the floor when they were getting close to done and they stopped me! They swept the floor, got a dustpan and cleaned up their debris. They took all the boxes and cardboard with them also. I am very happy with the installation, the attitude of all the New Century employees and the material I received. I recommend them very highly to anyone looking for quality countertops!
Description of Work: Via Lowes store, New Century provided my new kitchen countertop and vanity countertop. They provided the material, cut it, and installed the countertop and sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Niki S.
05/2013
5.0
marble & granite
  + -1 more
Joanna is all customer service. That is not as common these days. She was very patient and helpful with all my ideas. She helped me choose the countertops and really understood the look I was going for. Out of the thousands of options she kept me focused and I LOVE my new countertops in my new kitchen. Doug, Brian, and Brian were a great team of installers to work with. I would recommend New Century and will use them again in the future.
Description of Work: Kitchen, computer Table, china hutch counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Karen C.
04/2013
2.0
ceramic tile, marble & granite
  + 0 more
We met with J.R. at New Century and discussed both quartz and granite for our kitchen countertop. We narrowed the granite down to 3 choices and J.R. told us he would get a bid together and email it to us. Our kitchen is an L shape, so when we went back we chose a beautiful slab of granite that had a natural vein that flowed over the length of one side and around the end. This was perfect for the L shaped counter we needed. We discussed the layout we wanted with J.R. and he made notes and marked the granite to insure the correct cut. I made a follow-up call to verify that the granite would be cut on the side with the natural veins and coloring that we wanted. J.R. assured me that he had instructed the lay-out man to talk to him before he layed out the cuts on the granite.There were still layout marks on part of the granite they brought to install. The person that cut our countertop chose to ignore the layout and had flipped the granite and cut the opposite side/length. He destroyed our granite and the countertop we should have received! It couldn't be fixed! I knew it couldn't be fixed, but called anyway. The and quot;bossand quot; didn't even make the effort to feign sympathy for their mistake. He told us he WOULD NOT replace the granite. No apology. He would give us a $175.00 credit or refund our money. I was too upset to think beyond that they had destroyed our beautiful countertop. I told the men that had brought the granite out to go ahead and install it. It couldn't be fixed, so what difference did it make? Instead of beautiful granite with a natural flow around the corner to the end of the counter, we have a nice granite countertop. J.R. did a fantastic job of helping us and the men that installed the granite did an excellent job. If you want a specific layout though, insist on seeing the granite before it's cut.
Description of Work: A granite kitchen countertop was installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$2,100

    Contact information

    648 Old Wire Rd, Springdale, AR 72764

    www.newcenturycountertops.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Ceramic Tile,
    Stone and Gravel

    FAQ

    New Century Countertops & Tile is currently rated 4.6 overall out of 5.
    No, New Century Countertops & Tile does not offer free project estimates.
    No, New Century Countertops & Tile does not offer eco-friendly accreditations.
    No, New Century Countertops & Tile does not offer a senior discount.
    No, New Century Countertops & Tile does not offer emergency services.
    No, New Century Countertops & Tile does not offer warranties.
    New Century Countertops & Tile offers the following services: Granite, soap stone, marble,designer tile, sinks & surface.

    Contact information

    648 Old Wire Rd, Springdale, AR 72764

    www.newcenturycountertops.com