Multi-Klean Residential and Commercial Services

House Cleaning, Window Cleaning

About us

We are a trustful company with 20 years in cleaning experience with commercial and residential cleaning services.

Business highlights

15 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Initial deep home cleaning one time services and regular maintaining. , weekly, bi-weekly, monthly, Inside or outside windows washing. Move in or move out house or Appartment cleaning, post construction cleaning.

Services we don't offer

Window washing over 13 ft tall.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.680 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 80 reviews

Bob And Mary S.
11/2022
5.0
house cleaning
  + -1 more
They have been keeping our house clean for several years. They do a great job! We highly recommend them.
Description of Work: Recurring services
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry R.
09/2021
5.0
house cleaning
  + -1 more
They were very thorough and efficient working quickly but paying attention to small details like picture frames on the walls and baseboards etc. Amazing job.
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie W.
03/2021
5.0
house cleaning
  + -1 more
Great! They have a system in place but are also willing to be flexible! Super kind ladies!
Description of Work: deep initial cleaning and recurring services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy F.
03/2021
5.0
house cleaning
  + -1 more
Exceptional service! My house is spotless when they leave. I highly recommend this business!
Description of Work: inotial Deep house cleaning and recurring services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy F.
02/2021
5.0
house cleaning
  + -1 more
I was so impressed that the manager came to my house before services, went through my house so she would know how long it would take, and explained what her people did so that my house would be deep cleaned. She also came the first day her people cleaned and made sure they did an amazing job. They come once a month now and I know that my house will be spotless when they finish. I would recommend them to anyone, not only for the excellent work they do, but for the reasonable fee they charge!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Multi-Klean Residential and Commercial Services
🥰🤗

Bill K.
02/2021
5.0
house cleaning
  + -1 more
The crew arrived on time, performed the services requested, and the job was done very well.
Description of Work: Deep cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Multi-Klean Residential and Commercial Services
Thank you for taking the time from your busy day to provide a comment. It is important for us. Again. Thank you. Thank you for supporting local business 🙏

Barbara M.
12/2020
5.0
house cleaning
  + -1 more
Very professional and competent. Worked quickly and efficiently. Happy they came and will have them clean my house again.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

D P.
12/2020
5.0
house cleaning, window cleaning
  + 0 more
Arrived on time scheduled and did a thorough cleaning of the house. My kitchen sink hasn't looked this good since we put it in. Working full time and two teenage boys, I didn't think my house could get this clean unless the boys were away at camp.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Penny W.
11/2020
5.0
house cleaning
  + -1 more
My house was clean: floors mopped, baths cleaned, home dusted, etc. It felt great coming home to a clean home.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sheri B.
03/2020
5.0
house cleaning
  + -1 more
These folks are very good. On time, quick, but excellent service. They don't waste time. They bring all their own supplies but will use any special request supplies you have at your home. I am going to be using them monthly going forward. Great job!
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ivy C.
10/2019
5.0
house cleaning
  + -1 more
We use MultiKlean for recurring cleaning services for our home. The team is easy to communicate with, easy to schedule, and we have been pleased with their services. If there is ever any area that needs more attention, I just notify MultiKlean. They are very customer service-oriented and professional.
Description of Work: Recurring cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa G.
09/2019
5.0
house cleaning
  + -1 more
Very professional. They were on time. They pay attention to details. Price was within current market rates. Good follow up.
Description of Work: House keeping for my residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jude D.
04/2019
5.0
house cleaning
  + -1 more
Multiclean did a fantastic job. I highly recommend this company to anyone who needs home or office cleaning. Employees are friendly and professional—work was completed quickly and thoroughly.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
10/2018
5.0
house cleaning
  + -1 more
She sent many of her team over to get it done for me timely. I love Janeth and her team. I used them many times and will continue to.
Description of Work: Needed a deep cleaning on my entire house quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynnellen H.
06/2018
1.0
house cleaning
  + -1 more
They came out to the house, walked through the place, told me the approximate clean time for each room, gave me their rate & said if their clean time went over what they quoted, there would be NO additional charge. They were supposed to be here at 8:00 a.m. 6/22. Did not show up. I gave them until 9:00 & called, got their voicemail, left message, no return call. Gave them until 10:00 & called again, got their voicemail again, left message about how unprofessional they were. I had scheduled carpet cleaners to be out to the house today at 9:00. Had to postpone them until I get someone else to clean the house first. Have cataract surgery for my mom on Mon, follow-up appt for her on Tue, doc appt for me on Wed, & I only have the house until 6/30. Needless to say, Multi-Klean SUCKS on all categories. Wouldn't recommend them to anyone for anything. So very sorry I allowed them to waste my time. Hope they won't waste yours.
Description of Work: Move-out house cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Multi-Klean Residential and Commercial Services
Unfortunately it was not us the cleaning services you probably contacted. We haven’t miss any of our appointments in 12 years. We receive calls sometimes from people that hires other cleaning services and confuses with us. Please be sure next time to have complete information about the business you’re hiring.

Wendy H.
01/2018
5.0
house cleaning
  + -1 more
Janeth and her crew always do a great job. Before Janeth, I would always tree over having someone come clean my home. I often found myself cleaning before the cleaning people came. I don't do that with Janeth's crew. They are efficient and don't mind doing an extra task if I didn't have time to take are of it before they arrive.
Description of Work: Multi-Klean cleans our 5000 square foot home bi-weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Donald F.
01/2018
1.0
house cleaning
  + -1 more
It was hit or miss. Sometimes it was adequate, but the last time they cleaned for about 1 hour and I paid them $135.00 and failed to check their work due to an issue we had with my wife's illness. They often did not clean under beds, nor move chairs to clean. The workers were Hispanic and most couldn't speak or understand basic English. The owner is also Hispanic and was difficult to communicate with. My wife had several medical emergencies and there was some miscommunication about when they would come to clean. It was due to my mistake, but owner said they would discontinue service since we thought we were so important and hard to please. I told the owner that she would have difficulty with success with her poor communication skills and the way she acted unprofessionally when I sent her a photo of the dust under the beds they had agreed would be vacuumed. She said sometimes things got skipped but we should just clean the house ourselves since we are hard to please.
Description of Work: bi-weekly house cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$135

Response from Multi-Klean Residential and Commercial Services
Responding to this message. It looks like the client do not have enough insulting me and my crew by txt, saying things that it make me thing that he is a complete rascist person. Our cleaning services is very competitive and we all are very hard workers , but He could not understand and respect my pain about my hard situation when my husband past away just few week before. On top of that, he was giving me a hard time not complying with he's schedule. Even do. We do provide the services and we had not problem to redo the unsatisfactory areas if he had called waiting 24 hours to let us know , but he let me know after almost 20 days and only to excuse he's self, because he feel embarrassed about refuse services the same day of he's schedule with out giving explanation or call us before. The ladies drove there 45 minutes for nothing. When the ladies showed up and he want change he's schedule he's self at the last minute the ladies was already there. Regarding the language. I am able to understand, reading and writing English, but he is trying anything to make us look bad, I don't understand why he don't mentioned anything about this issue before? He has been having problems with all other cleaning companies had worked for hem in the past. Now I know why. And also talk bad about the last cleaning when they switch with Multiklean. If he has problems with our communication, how could be making business with me all this 4 months if he wasn't happy or our language was not understandable ? He never complains until now. It doesn't make sense to me. All I can say is; I will pray for this person to be better person every day and Lot of my Blessings. God Bless all he's family too. I also respect anyone review. Everybody is different and I respect all my clients all the time. Thank u

Ellen D.
01/2018
3.0
house cleaning
  + -1 more
I had them do my cleaning for almost a year. At first it was just great, after 6-7 months they began to get more and more sloppy until I had to call after each cleaning and complain about something not getting done. Evuentally both parties agreed to pare ways.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$160

Bobby D.
09/2017
4.0
house cleaning, window cleaning
  + 0 more
3 ladies on time worked hard until completed.
Description of Work: Floor to ceiling cleaning of microwave double oven and a complete 3200 sq ft house including 16ft ceiling, windows and fans inside.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$495

Diana M.
09/2017
1.0
house cleaning
  + -1 more
The company NEVER called me to set up a time for the service I paid upfront for. So I had to call Angie's List to get my $ back.
Description of Work: cleaning service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$180

Response from Multi-Klean Residential and Commercial Services
Hello [Member Name Removed]. I am sorry to heard that you paid in advance trough Angiest list. Unfortunately Multiklean do not have any control of that when you purchase certificates directly with Angiest list. As soon as you make a purchase, you need to contact us in order to set up an appointment for cleaning services. Let us know that you purchase a certificate with Angiest list. If you still have your certificate that you purchase trough them you can call us at 479-866-0240 at any time during the day. We will be happy to help you with your cleaning services process. Please call to make an appointment. Have a great day.

Mary B.
08/2017
5.0
house cleaning, window cleaning
  + 0 more
Multi-Klean did a great job. There were at the house for about 7 hours. They cleaned everything they said they would. They were very professional and the house looked great when they were done.
Description of Work: Multi-Klean performed a deep cleaning on my brother's and mother's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Multi-Klean Residential and Commercial Services
Thank you for taking the time to post your cleaning experience in this site. We appreciate your business

Letitia H.
08/2017
5.0
house cleaning, window cleaning
  + 0 more
The work was scheduled and performed within a couple of days. The cleaners were prompt, professional, courteous, and efficient. I was encouraged to inspect the work before they left, and I was called by the manager to assure that it was done to my satisfaction. The payment process was convenient and much care was taken to provide details about services and related charges in advance. I was pleased with the quality of the work as well as the overall professionalism of the firm and will definitely use them again.
Description of Work: "Deep" housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from Multi-Klean Residential and Commercial Services
Dear client: We appreciate the time you take from your busy day to write your comment. We looking forward to heard from you soon to help you with your next projects. At Multiklean we try to make things easy for busy people. Thank you for your business.

Mary P.
08/2017
1.0
house cleaning
  + -1 more
Absolutely terrible! I honestly don't know how she has such good reviews on Angie's list. I've never been so disappointed. We were moving into a new home on a short time schedule, so I decided to hire someone to do a pre cleaning before we moved in. After I spoke to her, fraudulent charges started to appear on my credit card, from Square Inc, a service she uses. We had agreed on a cash price, so there was no reason for her to have my credit card number. When I called her, she hung up on me. My credit card company traced all of the charges back to her company. Below are pictures of my home after her service, just a few, I have many, many more. The ones with the wipes are pictures I took after I wiped the shelves which she said were clean. I, obviously, decided to use a different company after my experiences with her.
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Response from Multi-Klean Residential and Commercial Services
Dear client: I feel very really sorry for you, because you try to take advantage from Multiklean from the beginning. Multiklean cleaning crew has very bad experience with you as a client. I am glad that we do not have clients like you before. All our clients until now as been very honest and comprehensive with our small local business. We have very good reputation and good reviews and won for consecutive years the services reward, not only because we are honest people and hard workers, also, because real people share their experiences in here. Not all the reviews are "A" but never about dishonesty, because we are very trustful and we will never going to be dishonest with our people, or our clients. In my business the Honesty is first. You are the first client I have in all this years of services that try to have cleaning services for free. The cleaning ladies take about 20 hours of total labor cleaning your empty big new house. We have 100% satisfaction guarantee, but "we do not refund money at all". We offered you to re done the whole house areas instead just few areas the next day just to be sure nothing was missing for cleaning and to make you happy. I told you that will be no extra charge. You said yes, but after you know that we will be redoing the whole house again, not because it was dirty only because I want make you happy. You want take advantage and you said that you want them to go back after you have everything move in all into your house. Your stuff, furniture, clothing and food items and I don't thing that is fair. After 7 days you try to have your house clean again for free after you make all the mass. "Not fair" for a good hard workers team of ladies. Even do, I accept to sent you the ladies back to your house after many day and what we found at the schedule day? We found humiliation. After you knew that the cleaning crew will be showing up at the day agreed and the time. You did not opened the doors an time for them. The people was waiting outside with little of raining for 30 minutes and that is not a good humanity from your side. They cannot leave because they can heard people inside walking and when you opened, you says screaming" I don't want cleaning services any more. " So, you refuse services, and slam the doors an their face of my cleaning ladies. That's not good. That make them feel so bad and humiliating and also to me even I was not there, because I love my cleaning ladies as a person and I thing everybody should be treat with respect. You should just call me or text me to cancel and avoid all this situation instead planning all of this scenario. Dear client: You are showing pictures in this side from the areas that supposedly are not cleaned, but you post pictures looks from another house. I don't know where you get those. Does pictures not match with the house the ladies had cleaned. Having pictures from a different house is a very dishonest from your client part, because you knew it was clean and you refuse redo cleaning services for a reason. May be, because you are just trying to just take money or getting money back. About the payment: The payments should be made at the same time of cleaning services was received. Even do, We "do not charge" your credit card the same day we wait until after complete the unsatisfying areas that supposedly you was mentioned. You know you give complete consent for charges. It is why the credit card company do not refund your money back, because it was authentic and consent for those charges and you know I have the proofs of your consent. At Multiklean we let you know that the first time cleaning services you will be paying with credit card and it is why you give consent from the beginning and providing with your information and consent. Prior to charges at Multiklean let you know by phone call , txt message or email, the total amount. If the person do not answer the phone call. We send txt messages and email one day or two with specifications about the amount and services,before charge to the credit cards. Our policy indicate that If it was any unsatisfactory areas. Mutiklean crew will have to clean during the next day or 48 hours. You refuse all the services we can provided to you. I don't know why if you says it was not clean. It is a question that only you can know. It does not make sense to me, if a person is paying for a services and complain, then refuse the services offered. It is very confusing. You not even want show the dirty areas that you mention to one of my cleaning ladies. I was aware of people that want all their money back , or free items every time they spend an something, or some services, but I never taught this will happen to me with you. I wish you the best luck, but please do not contact us again to provide you any type of services. We do not need a client like you. God Bless you and forgive for trying to defamation our business. Janeth Duran

Mary P.
08/2017
1.0
house cleaning
  + -1 more
It was terrible - just terrible. I had 2 days to get out of my old house and move into this one which had had college age tenants in it; it was dirty but not damaged; so I hired this service to do a deep clean on an empty house so I could move right in. This was to include drawers, closets, shelves, floors, light switches, ceiling fans, etc. They did a terrible job. It was the worse experience I have ever had with a cleaning company. Then when I get the bill - she wants $590 to not clean an empty house. She charged my credit card (how'd she get the number?). I filed a complaint with the credit card company, who reversed the charges and canceled that card number. To give you an idea of how outrageous $590 is, I paid another company $80 to do it right. The photos below were taken AFTER she said she had cleaned the house!
Description of Work: House cleaned prior to move in

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$590

Ellen D.
06/2017
5.0
house cleaning
  + -1 more
A++ work. They come every month on time always. They do a fantastic job! Each month I might ask them to do something special, like one month clean the mop boards extra clean. And the next month something else. They are always willing to go further to do the very job. I have every had. I have tried other "Brand" names and they did a good job, but the house was never as shiny clean as these ladies do. If there is ever a concern you just call the owner and she takes care of it immediately!
Description of Work: It started with having them clean the whole house after a bathroom remodel. They did such a great job that we hired them to come in monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1178 Sunrise Ave, Springdale, AR 72764

http://www.multiklean.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
61361-2012
Trade License Locale
61361-2012
Trade License Authority
61361-2012
Trade License Expiration
12/30/2007

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning

FAQ

Multi-Klean Residential and Commercial Services is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 1:00 PM

Multi-Klean Residential and Commercial Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Multi-Klean Residential and Commercial Services offers free project estimates.
Yes, Multi-Klean Residential and Commercial Services offers eco-friendly accreditations.
Yes, Multi-Klean Residential and Commercial Services offers a 10% senior discount.
Yes, Multi-Klean Residential and Commercial Services offers emergency services.
Yes, Multi-Klean Residential and Commercial Services offers warranties.
Multi-Klean Residential and Commercial Services offers the following services: Initial deep home cleaning one time services and regular maintaining. , weekly, bi-weekly, monthly, Inside or outside windows washing. Move in or move out house or Appartment cleaning, post construction cleaning.
Window washing over 13 ft tall.

Contact information

1178 Sunrise Ave, Springdale, AR 72764

http://www.multiklean.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 1:00 PM