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Mister Sparky

Electrical, Lighting, Ceiling Fans,

About us

Mister Sparky

Services we offer

Electric Equipment Repair & Service,Generators-Electric-Service & Repair

Reviews

4.452 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
8%
3
6%
2
10%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 26-50 of 52 reviews

Paula E.
08/2016
5.0
electrician
  + -1 more
Great all good
Description of Work: Replace some switches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan S.
05/2016
4.0
electrician
  + -1 more
unknown
Description of Work: They did good work and was prompt getting to the job, but they were a little expensive I thought.
Rating CategoryRating out of 5
Yes, I recommend this pro

David G.
08/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Excellent service. Helped us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim M.
06/2015
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tina H.
04/2015
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

pete C.
06/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$100

Connie P.
05/2014
5.0
basement remodeling, electrician, generator service
  + 1 more
.
Description of Work: They gave us a bid on a whole house generator. The price seemed high, but we will get other bids as well. They were very professional and took a long time with us and answered all our questions. They let us know what we needed, the time frame to install and all about the warranty. They are top on our list.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

korrieWill H.
08/2013
5.0
ceiling fans, electrician
  + 0 more
Went well.
Description of Work: Replaced burned out roof vent fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Tommie R.
06/2013
5.0
electrician
  + -1 more
They did an excellent job!
Description of Work: They did a lot of electrical work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry A.
06/2013
5.0
electrician
  + -1 more
Response time was next day--they scheduled us for 2 p.m. but called that morning to say they could come earlier if convenient. Technician was knowledgeable and professional and completed all repairs within two hours. Exact cost for repairs was provided in advance of work and everything went as promised--no surprises, no hidden charges and the price seemed reasonable. Will definitely use them again.
Description of Work: Repaired several electrical wiring issues found on home inspection report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$421

Kevin M.
06/2013
1.0
electrician
  + -1 more
it didn't
Description of Work: Have me an estimate that was 4 times as much as any other electrician.
Rating CategoryRating out of 5
$450

Judith B.
08/2012
2.0
electrician
  + -1 more
Check Electric Panel Put Security light on back patio. Put new lightbulb in Attic light Put security light in back of house Note (I supplied light fixture)
Description of Work: Check Electric Panel Put Security light on back patio. Put new lightbulb in Attic light Put security light in back of house Note (I supplied light fixture).

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,250

Rekha G.
07/2012
3.0
electrician
  + -1 more
We called these for estimate, expected us to pay the service call. No other big electrical companies charged service call. Then took 45 min and gave 300% higher than all other big electrical companies in the town. We never try to attempt these guys, rip off.
Description of Work: We do not suggest this company, they charged for quote and gave very very high estimate. The efforts are worthless and service call fee wasted for nothing, no value.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$59

Response from Mister Sparky
We charge $59 to go out on every service call. This covers our travel expenses and our time we spend to look over a job and give an up front price. This is clearly explained each time our phone rings. The member was informed of the dispatch fee ahead of time and agreed to the charge. For travel time plus 45 minutes of work, $59 is not a bad price. We give up front pricing on every job that we do, and a lot of different factors go into pricing a job. Sometimes we may come in a little high and sometimes we may come in low, that is simply the nature of the business. However, I can assure that no other company out there can compare with our professionalism, our service, and our warranties. We standardize all of our pricing. The benefit to the standardized pricing guarantees that our customers will not be charged a higher total at the end of the job than what they were expecting. Far too many contractors out there are notorious for “low-balling” a bid in order to get a job, only to raise their prices and tack on extra fees at the end of the job. Another common practice is to go ahead and perform any and all repairs and bring an invoice to the customer, who never knows what it is going to cost until the work is complete. We take the opposite approach in order to protect our customers and ourselves from unforeseen problems. The member was given an up front price and chose not to have the work performed. She did not like our price, and for that I apologize. But we are much more than just a bottom line, dollar-sign company. We strive to please our customers and make every attempt to make every service call into a pleasant one. The low marks on our quality, responsiveness, punctuality, and professionalism are appalling. We have a 100% satisfaction guarantee on any and all work performed, and had the member had any work performed and was still unsatisfied, we would most certainly refund 100% of her money. We have attempted to reach out and to find out what we could have done better, but have been left with no response.

Sarah R.
07/2012
5.0
electrician
  + -1 more
He showed up right on time. Quickly was able to assess the issue with the lite in the kitchen. The installation was very quick and everything has worked great since.
Description of Work: They installed a new lite outside as well as fixed a kitchen lite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diane Y.
07/2012
5.0
electrician, ceiling fans
  + 0 more
They were awesome. They were great. They did things that we did not ask. They noticed things that we would have never noticed that needed to be corrected and stuff like that. We will absolutely use them in the future.
Description of Work: We have used Mister Sparky of Springdale installed several light fixtures and a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
07/2012
5.0
electrician
  + -1 more
He is extremely prompt and very professional. I am very picky about letting people in my home because I am a widow. I will pay more to know that people do background checks on their employees.
Description of Work: I had Mr. Sparky come out to troubleshoot some outlets that were not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shirley V.
06/2012
1.0
electrician
  + -1 more
He came in the house, and I asked him how much the project was going to cost. He took my husband outside to explain things, and then came back in to show us a worksheet he had. In the end he wanted over $11,000 to fix the issue. I had a second electrician come to look at the situation. He examined our service panel, and discovered a lose fuse/breaker. He was nice enough to fix the issue rather quickly and easily; as well as inform us that we did not need $11,000 worth of work. I did not feel as though the estimate by Mister Sparky was reasonable, and after getting a second opinion, I felt it was also unfair.
Description of Work: He came out to diagnose the problems with our electric meter. He said that we needed to fix and upgrade numerous things, up to and including rewiring our house, laying new outside wires, replacing meters and service boxes, etc.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$59

James B.
05/2012
5.0
electrician
  + -1 more
They have an easy process, and even have a picture system to make it easier. You know exactly what you will pay up front. They show up an hour from when they call.
Description of Work: They installed a home surge protector.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles T.
05/2012
5.0
electrician
  + -1 more
They came when they were scheduled and stayed till they got it done. Their price was comparable to everybody else.
Description of Work: I used Mister Sparky of Springdale for electrical work. They put in a new electrical panel. They did some rewiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amanda R.
04/2012
5.0
electrician
  + -1 more
.They are really good. They may be a little bit more expensive but they are very prompt on time and professional. The employees are really clean cut and they are a bit more then I wanted to spend but they were good.
Description of Work: .I used Mr. Sparky for electrical work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christen H.
04/2012
5.0
basement remodeling
  + -1 more
He was really good. They were here the next day and were able to install our ceiling fans. They didn't try to push us into other stuff. When AT&T came and installed our internet, they went through the attic and messed up the electrical. He came out the next day and fixed their mistake free of charge.
Description of Work: I used them for remodeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dale P.
04/2012
3.0
electrician
  + -1 more
I can’t say that I would particularly recommend him because he always finds a lot of work that needs to be done. He told me that there were a few electrical fittings in the house that needed to be replaced that really weren’t that old. Other than what he did on the breaker box, I wasn’t impressed with him. I also wasn’t too impressed with the way a new thermostat was installed prior to this job. I would probably use them only if I had an emergency, just because I don’t know anybody else.
Description of Work: I have used Mister Sparky for electrical work around the house. I last had them come out to replace a panel box. Prior to this, I had them to put on a new thermostat in the house.

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kyla A.
03/2012
5.0
electrician, lighting
  + 0 more
Arrived when they said they would to install fixtures. Asked about preferred placement. Cleaned up all areas.
Description of Work: They installed five light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Melissa J.
03/2012
5.0
electrician, lighting
  + 0 more
They did an inspection of the electrical, checked the panel and explained what needed to be done and the cost first. They were friendly (2 workers), they split the duties and did it very quickly. The only downside is one light switch repair left plaster on the floor, and they didn't ask for a broom. But that's the only issue.
Description of Work: I had two lights not working. They replaced both bad switches inspected others and checked my electrical panel. We discovered the grounds had been wired improperly on the panel (I know enough about electrical to see they were telling the truth and not looking for issues). They rewired the panel in a very short time. They did their work quickly and efficiently and were very polite. Their services are a bit pricey, but they worked with me on the price and gave me a great deal. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

Elise B.
02/2012
5.0
electrician
  + -1 more
.They were very efficient and explained everything well. They were clean, neat, and did good work.
Description of Work: .They replaced a couple of switches and installed a surge protector in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

3068 N Thompson St, Springdale, AR 72764

http://www.mistersparky.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator,
Landscaping - Lighting,
Basement Remodeling,
Water Filtration and Softening,
Plumbing,
General Remodeling

FAQ

Mister Sparky is currently rated 4.4 overall out of 5.
No, Mister Sparky does not offer free project estimates.
No, Mister Sparky does not offer eco-friendly accreditations.
No, Mister Sparky does not offer a senior discount.
No, Mister Sparky does not offer emergency services.
No, Mister Sparky does not offer warranties.
Mister Sparky offers the following services: Electric Equipment Repair & Service,Generators-Electric-Service & Repair

Contact information

3068 N Thompson St, Springdale, AR 72764

http://www.mistersparky.com