Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AC Service Company NW Arkansas inc

Heating and Air Conditioning, Air Duct Cleaning

About us

Family owned & operated.

Services we offer

Residential & commercial puron refrigerant, duct work cleaning & design, equipment retrofit and installation & replacement.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Bradley S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Chris B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great service. I'm very happy with their service.
Description of Work: They fixed my heater with out trying to sell me parts that I did't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha J.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have found them to be the most trustworthy Heating and Air company out there. Only disadvantage is that they are not always available on weekends and holidays. I had a minor emergency over the past weekend and called a couple of the 24/7 companies. The first one diagnosed a part needed but he didn't have one, said he could come back on Monday. The second one, who told me on the phone that he had the part, said that the problem wasn't that part, but said my 'heat exchanger' was cracked! And that since the furnace was over 15 years old I might as well replace it. And while I was at it, I should replace the A/C as well, because, he said, the coils may begin to leak after changing out the furnace. And, he warned, that 'cracked heat exchanger' could put out carbon monoxide so we should be careful. Talk about scare tactics! So we put up with the cold for the weekend and waited to get a second opinion from AC Service Co. First thing they did, to put my mind at ease, was check for a crack in the heat exchanger. There was no crack. They determined a part was missing, a simple 'flame sensor', and had the heat back on in less than an hour. I will never trust any other heating and air company besides them again!
Description of Work: Furnace wouldn't stay on and I had two other repairmen come out and could not fix the problem. One tried to sell me a new furnace. Turned out to be a simple part, a 'flame sensor'. AC had it fixed in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Chris S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
First of all, we are new to the area and have not had an occasion to have our heating and air units serviced. As fate would have it, during the most recent Memorial Day weekend, our upstairs air conditioning unit quit cooling, keeping house guests in a toasty 80 degrees. I contemplated an afterhours service call, but after hearing a couple of answering machine messages requiring you to be an established customer, I decided to wait until regular business hours to try and set up service. I was able to get through the long weekend by using fans to circulate the cool downstairs air. So beginning early this morning (the Tuesday morning after the long weekend) I started calling different companies. The first one recommended by a friend (and an Angie's list rating of A) suggested using another company since they were not a dealer for our brand of equipment (good advice), but the new company (again a rating of A) didn't have a same day opening and scheduled me for later in the week. I called another company found on the national website of brand of AC equipment, only to find out they were no longer official dealers for this company (and a rating of B). Fortunately, I found AC Service Company and now know why they have a rating of A. The lady I spoke with was empathetic and took my information. She said she would call me back as soon as possible because she knew if they didn't have an opening I would need to look at other options. Low and behold within an hour, I was called by a serviceman who was in the area and wanted to come then, and quot;if it was convenientand quot;. He came, checked out all 3 units, replaced a capacitor in the one that was not working and within a couple of hours of my initial call, had my entire house cool again. My wife was complimentary of his professionalism and advice. I couldn't be happier with the entire experience. I realize it is impossible to always see everyone first and I have nothing negative to say about the other companies I called. I think they gave me good advice (go with an authorized dealer who stocks parts, etc.) and worked me into their schedules as soon as they could. However, I can say how glad I am to find AC Service and to confirm their A rating with my own personal experience. It is clear to me why they are a factory authorized dealer. I appreciate the understanding I felt that if they couldn't help me, I would need to find someone else since I needed the house cool. That level of customer service and personal empathy is so welcomed. The fact that they could take care of my situation in short order was just icing on the cake. This will definitely be the company I call for routine maintenance and service for my AC system in the future. Thank you AC Service, for becoming my new go-to company for my HVAC needs.
Description of Work: Inspection of AC systems and repaired one that was not cooling (replaced capacitor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jodie F.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend them. They are awesome. The service man that came out was great. They went above and beyond for us. They were phenomenal. The pricing was comparable and they worked with us.
Description of Work: They repaired my air conditioning unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerry T.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
We decided to turn on our furnace when the first cold weather appeared figuring if it didn't work, we still had lots of time to get it serviced. We switched the thermostat from a/c to heat and nothing happened, not even the fan worked. My husband tried various things and we then decided to call AC Service. They had installed a new furnace recently so we figured it was probably still under warranty. I made the call explaining the situation and told them it was no rush and I could wait until the next week. We set a date and the repairman came (they always call first to say they are on the way). He spent about 5-10 minutes under the house and then we heard the furnace begin to work. A bird had flown into the duct and jammed the fan. We were relieved and lucky it turned out to be such an easy job. I feel I can always count on excellent, prompt service.
Description of Work: I have been using this company about ten years. They were recommended by a friend who is a contractor. In my opinion, they are like a mom and pop company. They are extremely nice on the phone and send a service person in a reasonable amount of time. I have had them replace a furnace as well as air conditioning parts. If it is an emergency I can count on same day or next day service. I think their prices are very reasonable and I trust them to make the necessary repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    PO Box 312, Springdale, AR 72765

    www.acserviceofarkansas.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    AC Service Company NW Arkansas inc is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    AC Service Company NW Arkansas inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, AC Service Company NW Arkansas inc offers free project estimates.
    No, AC Service Company NW Arkansas inc does not offer eco-friendly accreditations.
    No, AC Service Company NW Arkansas inc does not offer a senior discount.
    No, AC Service Company NW Arkansas inc does not offer emergency services.
    No, AC Service Company NW Arkansas inc does not offer warranties.
    AC Service Company NW Arkansas inc offers the following services: Residential & commercial puron refrigerant, duct work cleaning & design, equipment retrofit and installation & replacement.

    Contact information

    PO Box 312, Springdale, AR 72765

    www.acserviceofarkansas.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM