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A-Tech Appliance Parts & Service

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning,

About us

In business since 2000. Factory authorized service on most brands. All our technicians are drug tested, factory trained, and back ground checked.

Business highlights

24 years of trusted experience

Services we offer

In Home Kitchen & Laundry Appliance Repair Service & Part Sales. We also sell reconditioned appliances at our Springdale location

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 155 reviews

Shirley E.
03/2013
5.0
appliance repair
  + -1 more
We didn't compare their prices but we thought it was reasonable. We haven't had that kind of work done before. They were excellent. They were friendly and very professional. They were really great and they cleaned up after themselves. There were no problems. It was a good experience and we would use them again.
Description of Work: We used A-Tech Appliance Parts & Service to repair our icemaker on our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry A.
03/2013
5.0
appliance repair
  + -1 more
Oven quit working during self-cleaning cycle. With the age of the appliance, we expected we would have to replace the entire appliance. Paul from A-Tech knew immediately where to start trouble shooting the problem, identified the immediate problem. Because of the age of the oven, Paul had to order the part and return to install the new parts. We were charged for a single service call, parts and labor to install. We were very pleased with the cost and the service. Paul was thorough, quick, and professional in getting the job done. A-Tech provided a picture of Paul prior to the service call so that we knew exactly who to expect. A-Tech just became our number one source for future appliance service and repair.
Description of Work: Repaired our double oven including parts replacement for broken parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Brent S.
03/2013
5.0
appliance repair
  + -1 more
Roy found the issue with our GE refrigerator, had a bad circuit board for auto-defrost. Seemed very competent and explained his diagnosis and his repair, gave me an estimate and got my agreement before starting any repairs. Would use again.
Description of Work: GE frig auto-defrosting issue

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

norbert C.
03/2013
5.0
appliance repair
  + -1 more
It went great The repairman, Roy, looked at the dryer and felt like he needed a little help. He called and another person was there in a few minutes. Betweeen them both they were able to get the dryer repaired and is now working normal. Roy determined that the icemaker module needed replacing. He had everything he needed and finished the job very quickly. A very professional group and cost was very reasonable.
Description of Work: Ice maker was not working and dryer was making some very loud noises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dale C.
02/2013
5.0
appliance repair
  + -1 more
It was a miracle to get same day service! Tech arrived 30 minutes early. Paul Dilks was the technicians name. He jumped right to work. He was very personable with a great sense of humor. He laid out the options and started with the cheapest one first. That was the one that worked! I will do business with them again and recommend them to a friend.
Description of Work: My Kitchenaid side by side refrigerator/freeze stopped cooling overnight. Had a bit of a mess. Called A-Tech and there were able to come the same day. Repair was done in less than 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.34

Steve T.
02/2013
4.0
appliance repair
  + -1 more
Services performed as expected but it always costs more than I expect... The tech did a fine job. I would call them again.
Description of Work: Repaired a faulty gas valve on my stove, and replaced a water control soleniod on the fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joyce L.
02/2013
5.0
appliance repair
  + -1 more
In both cases above the tech was very professional and knowledgable. Work done very quickly and correctly.
Description of Work: Washing machine needed repaired. Done well by tech. Two weeks later the dryer needed repair, same tech came out and did repairs. Could not ask for better service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

David W.
02/2013
5.0
appliance repair
  + -1 more
Excellent. Called ATech on Tuesday. Technician came on Wednesday. The excellent part is ATech gave a 2 hour arrival window & the technician called approximately 30 minutes prior to arrival.
Description of Work: Five Star Gas Range eyes would not light. ATech removed and cleaned the eyes. Found one switch that need replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96.06

Jeff C.
02/2013
5.0
appliance repair
  + -1 more
The workmen were professionals and performed a diagnostic that identified the problem in a few minutes. If I needed appliance repair this would be the first company I would call.
Description of Work: Large Appliance Diagnostic
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Michele T.
01/2013
5.0
appliance repair, small appliance repair
  + 0 more
I have used A-Tech appliance many times. They are always very nice, neat, and professional. Most of all I feel they are trustworthy. I will use them again and I would recommend them.
Description of Work: They worked on my microwave (advantium) and the digital was out so they had to order parts. they also looked at my ice machine that had been making a strange noise. The fix on that was simple because someone had turned the water off that goes to it. I wish we had figured that one out on our own but that was our fault. They charge for each appliance they look at which I do not love but I understand because I could see people trying to add on things to just look at and check while they are there and it could take much longer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

April M.
01/2013
4.0
appliance repair
  + -1 more
Our old Asko dishwasher stopped working and so we called around. Parts today was recommended by our handyman as being honest and good. They were able to come fairly quickly. Jeff Vlastuin came and found out that some cherry stems had gotten stuck in the disposal pipe, blocking the dishwasher. He was courteous and quite quick. I would definitely call them again!
Description of Work: Diagnose why ASKO dishwasher wasn't working. Clean out pipe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Glenn J.
12/2012
5.0
appliance repair
  + -1 more
The company communication was excellent. The repairman was on itme and prepared for the job with the correct parts. He explained the problem in detail. He then replaced the pump with the new unit. He was meticulous in cleanning up the job site after he completed his work. They are simply a very well run and staffed company from the office personnel to the repairman himself.
Description of Work: The water pump in our washing machine was leaking. They replaced the water pump with a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dell R.
12/2012
5.0
appliance repair
  + -1 more
Came and repaired the dishwasher in less than an hour.
Description of Work: Repaired dishwasher that was not cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Mark S.
12/2012
5.0
appliance repair
  + -1 more
David was very professional nice guy. Will call again if need appliance repair.
Description of Work: Replace Viking cooktop that was defective.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
12/2012
4.0
appliance repair
  + -1 more
PULLED COOK TOP FROM CABINET, BROKE AND LOOSENED SEVERAL COUNTER TOP TILES. CHECKED THE GROUND WIRE THOUGHT THAT MIGHT BE THE PROBLEM. THE TEC. LEFT . HAD TO CALL AND INFORM THE TEC,. IT WAS NOT THE GROUND WIRE AS THE PROBLEM STILL EXSITED. TEC. SAID HE WOULD ORDER ANOTHER CIRCUIT BOARD AND WOULD RETURN AND REPLACE THE OLD BOARD. THE TEC. DID JUST THAT, THE STOVE WORKS FINE BUT I HAD TO REPAIR THE TILES MYSELF. NO OFFER ON THE TEC'S PART TO REPAIR THE TILES.
Description of Work: REPLACED SOLID STATE CIRCUIT BOARD ON ELECTRIC COOK STOVE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jay S.
11/2012
5.0
appliance repair
  + -1 more
washer stopped draining sunday night, 11/18/21. I called a-tech sunday night and left a message. I received a call from them early monday morning and was able to schedule an appointment for 11/21 at 8 am. She stated that this was the first avalable time and this was not a problem because i am off work on wednesdays. She asked for a model and serial #, so that the tech would have all the needed parts on his truck. The tech, Paul D. was right on time, had the needed part (new drain pump) and was in and out around 9 am. Paul was courteous, knowlegeable and even cleaned up the dirt and grime under the washer. I really appreciate them and will highly reccommend them to my family and friends.
Description of Work: replaced drain pump on maytag front load washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$356.4

Laura G.
11/2012
5.0
small appliance repair
  + -1 more
He was courteous and professional
Description of Work: A Tech serviceman promptly came to our home, assessed what was wrong with our microwave, and was able to repair it. We could have replaced it for the same price or less.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patti D.
10/2012
5.0
appliance repair
  + -1 more
Our dryer suddenly quit drying. We had no real idea what the issue was after checking our fuses box and all was OK there. We called for an appointment and ATech had time for an appointment the next day. They called to confirm someone was on the way and they appointment was on time. No waiting around. Jeff found a blown fuse to be the culprit and replaced it. He also noted that the long dryer venting could have caused the fuse to get hot and it could occur again. He took the extra dryer tubing out and cleaned up his work area. Really nice service and exceeded all our expectations. We will definitely call them again.
Description of Work: Dryer suddenly quit working. They serviced the dryer, fixed it and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carlotta A.
10/2012
5.0
appliance repair
  + -1 more
Jeff was prompt - very efficient - this was warranty work.
Description of Work: Realigned dishwasher door

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
10/2012
5.0
appliance repair
  + -1 more
Arrived on time. Found and fixed problem with door on dishwasher. Asked if anything else? I mentioned problem with oven light bulb. Resolved that and was on his way.
Description of Work: Repaired door on dishwasher and resolved problem with light bulb replacement in oven (not part of service call).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mary S.
08/2012
5.0
appliance repair
  + -1 more
Fine. Young man was a little late, but called to let me know. I really appreciate that. For rest - see above.
Description of Work: Washing machine spin cycle wouldn't work. Technician contacted company for website and code identification. Found what the problem was and fixed it - a connection had come loose. Did not charge me for anything except the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tony H.
08/2012
3.0
appliance repair
  + -1 more
No surprises. Seems to have went fine. Only complaint is they seem to be very high priced for the work performed. They not only charge the fee for service but also a service call fee in addition to that. It is not waived even if they end up doing the job. On the fence about whether would use them again. Phone staff is not the friendliest group either. Just being honest. Note they have done other work in my home which I have had to correct afterward.
Description of Work: They replaced the heating element on our electric dryer.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$230

Ellen U.
06/2012
5.0
small appliance repair
  + -1 more
A-Tech Appliance Parts & Service was excellent. The price was very good.
Description of Work: I used A-Tech Appliance Parts & Service for a microwave repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
06/2012
5.0
appliance repair
  + -1 more
Came the next day, found the provblem and fixed it promptly. Washing machine works great!
Description of Work: Washing Machine would not turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cindy G.
05/2012
5.0
appliance repair
  + -1 more
I think that they were very good. They came in and looked at the dishwasher and did see what was wrong with it and had to order some parts for it. The parts came in 3 days later and they came and fixed it. They did such a good job, and I would recommend them to other people.
Description of Work: I called them and they came out to look at the dishwasher the very next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2901 Chapman Ave, Springdale, AR 72762

http://www.atechappliance.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Appliance Refinishing,
Drain Cleaning,
Drain Pipe Installation,
Computer Repair,
Water Heaters,
Plumbing,
Gas Grills

FAQ

A-Tech Appliance Parts & Service is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

A-Tech Appliance Parts & Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-Tech Appliance Parts & Service does not offer free project estimates.
Yes, A-Tech Appliance Parts & Service offers eco-friendly accreditations.
Yes, A-Tech Appliance Parts & Service offers a 10% senior discount.
No, A-Tech Appliance Parts & Service does not offer emergency services.
No, A-Tech Appliance Parts & Service does not offer warranties.
A-Tech Appliance Parts & Service offers the following services: In Home Kitchen & Laundry Appliance Repair Service & Part Sales. We also sell reconditioned appliances at our Springdale location

Contact information

2901 Chapman Ave, Springdale, AR 72762

http://www.atechappliance.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM