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Spot Free Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Spot Free Cleaning Services was founded in 1997 by Corey Johns. Corey is 3rd generation in the carpet industry. Following his father and grandfather in exceptional carpet services. Spot Free asks all customers to provide us with a 24 hour notice to move or reschedule your appointment; If we do not get this notice it is near impossible to replace the appointment on our schedule. In order to keep our prices down this is greatly appreciated.

Business highlights

27 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Spot Free Cleaning Services is a company that provides carpet cleaning, upholstery cleaning, and tile and grout cleaning in homes or business. We also offer flood restoration services as well as Concrete Restoration.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 38 reviews

Beth H.
04/2023
5.0
carpet cleaners
  + -1 more
I have been using Spot Free Carpet Cleaning for over ten years. Corey and his team always do a great job and the carpet looks and smells great when they are finished. They do a great job removing dog odors and spots and their prices are comparable. He comes when he is scheduled and is personable and friendly. We pretty much consider him part of the family at this point. I would, definitely, recommend Corey and his team for any carpet cleaning needs.
Description of Work: Cleaned carpet in several rooms, a hallway and the stairs, including scotch guard, enzyme and deoderize treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Julie W.
12/2021
5.0
carpet cleaners
  + -1 more
The quality was a top notch. I've been using the service for 15 years now and he was my go-to carpet guy. He was prompt, affordable, and they did a great job.
Description of Work: Carpet cleaning. There was a sewage backup and they sterilize the carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$345

Charlotte S.
12/2021
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
He did an excellent quality of work and I've been using the service for years. He was thorough and meticulous.
Description of Work: Carpet, tile, floor, and upholstery cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Spot Free Carpet Cleaning
So glad you all are happy!

Jon M.
09/2017
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
They arrived on time and went above and beyond in the services they provided.
Description of Work: Tile Cleaning + Rug Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan P.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent job! Our carpet looks brand new. And we had thought we would have to replace! We had used another company (that advertises widely) three times. They were never able to clean it. I can hardly believe it!!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donna W.
01/2017
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Showed up on time, took care to not damage walls. Stins removed well.
Description of Work: Three rooms of carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Ed W.
07/2015
5.0
carpet cleaners
  + -1 more
Spot free arrived on time and did an outstanding job. They removed a paint stain that I thought would never come out. I had knocked over a paint tray that left a huge stain in the white carpet at the foot of the stairs. Spot Free completely removed the stain. I will use them again.
Description of Work: Cleaned carpets; removed spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Ronnie C.
07/2014
5.0
carpet cleaners
  + -1 more
It was really good. They did an excellent job. He also was very knowledgeable about what he was doing and explained everything to me what he was going to do and actually performed that service exactly like he said.
Description of Work: He cleaned some tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane Y.
03/2014
5.0
carpet cleaners
  + -1 more
He was on-time, friendly, fair prices and great results!
Description of Work: Cleaned our carpet and 3 pieces of furniture.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spot Free Carpet Cleaning
So glad the customer was happy with the service.

Karla G.
12/2013
5.0
carpet cleaners
  + -1 more
They were great about contacting me when I was away. I moved out of state the same day they cleaned the carpet but when it was checked I was told they did a great job.
Description of Work: They cleaned the carpet when I was moving out of my previous home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Spot Free Carpet Cleaning
So glad to hear customer was happy. It doesn't matter what the situation is. Weather we are being watched by the customer or not. We do not rush our jobs and are very thorough. The repeat and word of mouth is everything in business. Again glad to hear everything went well with the job.

James S.
10/2013
1.0
carpet cleaners
  + -1 more
First, they were several hours late. I had planned the day around their being there at a reasonable time. When they got there, it was obvious they were in a big hurry and they claimed to clean the carpet in our Den, hall and stairs in about 15 minutes. I was rather stunned when the price was $237...more than twice what other companies advertise specials for. It was very evident within a few days that their "deep steam cleaning" was nothing more than just a quick brush over of the carpet. The only "deep cleaning" was my wallet. This is an update in response to the company's misleading response-1st they WERE late, by several hours. Second, the ONLY estimate I got was that they did the urine treatment "at their cost". Third, when I went back after the carpet was dry, the smells were still there and after an inspection with a black light, there were very little changes in the spots I had noted previously. His actual work time on the carpet was about 18 minutes. I didn't lie, this guy did. In my opinion, stay away from them. Quite frankly the arrogant little comment "you can't make everyone happy" kind of sums it up.... As a footnote, I called another company, had the carpet redone for about 1/2 the cost and there were NO residual odors or stains after their work.
Description of Work: Spot Free was to clean our den carpet, a hall and the stairs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$237

Response from Spot Free Carpet Cleaning
First off we were on time. The price eas expkained yo the customer before we went out. The reason for the higher price was the dog urine situation. When we have to run extra treatments for the urine to be fully removed from the carpet it runs more then just a basic carpet clean. The customer doesnt like the price. We were there for over two and a half hours. I dont know why somebody would lie about a company because they are upset about a price. Especially when it was explained up front. There was no reason to be stunned. When we enter the home it is explained before we ever start the job,so to say your stunned doesn't make a bit of sense. We took plenty of time to do a good job and removed the urine. His pets urinated on his carpet. This is why he didn't call for us to come fix anything. We did a good job. It's sour grapes over money. He should be mad at the dogs not us. Agsin I want to reiterate WE DID TELL HIM THE COST BEFORE WE STARTED. It's his dogs that caused him to have to pay more. You can't make everyone happy but we do try.

Bruce R.
09/2013
5.0
carpet cleaners
  + -1 more
Corey steam cleaned my basement floors which are a commercial carpet over cement. They had pet odors from my two dogs. He also cleaned a bedroom traffic lane that was very soiled. The previous carpet cleaner had cleaned the exact traffic pattern a year ago with poor results. It's two weeks later and the area looks 100% better. The soiled area did not resurface as it did with the previous cleaner. Perhaps he uses better chemicals, but whatever the reason, the result was much better. He also did a very thorough job of cleaning a soiled micro fiber love seat. He knows his business and you get great results.
Description of Work: Clean several rooms and a microfiber loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Response from Spot Free Carpet Cleaning
We are so glad everything came out great. We look forward to serving you in the future!

Anita C.
07/2013
3.0
carpet cleaners
  + -1 more
the carpet was clean where he did clean.....it was very disappointing. the bathroom was missed. the coffee tables and sofas were not moved to clean underneath. there was even a throw rug at an entry door to keep grass from getting tracked in, the carpet underneath was not cleaned. carpet was wet, actually pulled up in places, thank goodness it dried back down. no protection was placed under furniture to keep from touching the wet carpet. I did not ask for the Angie's list discount, so I suppose this company did not realize a critique would be forthcoming. the price was decent, but I would have paid more, to have a thorough, good job. I will not call them back. Sadly, this was my first time using an Angie's List recommendation, was hoping for a good experience.... I will not use again either.
Description of Work: cleaned upstairs bedroom carpet, and the downstairs carpet.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$125

Response from Spot Free Carpet Cleaning
If the bathroom was missed my mistake. If she had called to convey this to me I would have gone back to fix this problem. I care about all my customers, and to insinuate that I only care about angies list customers is wrong and a bit nasty actually. This insinuation is to attempt to counteract all the good that has been said about us on here. When we enter the home we do a walk through with the customer. I ask them what they want moved in the living area. If they want something moved I move it. If they Do not then I don't. If something wasn't it was because she didn't want it moved. I am disappointed she didn't tell me about her concerns before I left or even call me after. As far as the carpet coming up that's not the fault of Spot Free. That can happen to all carpets when they are in need of a re stretch. To insinuate that's our fault is just from the customer not understanding this. I have done thousands of carpets through the years and have seen it happen on occasion, but it is always from the carpet needing re stretched. That's why her carpet went back down, because there was no damage done. I am very sad to hear she didn't like her job. As she said though it was clean where we cleaned. If we didn't clean under things that was by her request or non request. There is no way I just mailed in a job because I didn't think there was a review forthcoming. Why didn't she want her angieslist discount? Why would she withhold that she had called off angieslist? Why wouldn't she want the discount? Most do. Its upsetting to me that somebody would try and say that I didn't do a good job because I didn't know there was review coming. I treat all my customers the same weather they are on here or not. When you work hard for 16 years to build a good reputation and somebody tries to slander you in this fashion it is disheartening. I am willing to mail this customer their discount for the angieslist, and or offer them a discount in the future. Its all I can do. Since I feel I did what the customer asked me to do, and the carpet lifting isn't my fault. I don't know what else to do.I would be willing to go out and even do the living area and hall for free next time if it would make it right.She never has contacted me so I never got the chance to offer anything. I will attempt to contact.

Norman H.
06/2013
5.0
carpet cleaners
  + -1 more
Provider showed up on time and got right to work. Work was estimated to take two hours, but they were done in just one. They cleaned a three bedroom house with living room and small hallway. Absolutely no issues from provider. Only item is that they did not accept Credit or Debit Cards, so have cash or check on hand. Overall very good service, thank you.
Description of Work: Cleaned Carpets with Commercial cleaner and spot cleaning .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Spot Free Carpet Cleaning
Glad the customer was happy with their job. We look forward to serving them again in the future. The city for this customer is elkins Ar, not NC btw.

Amber T.
06/2013
5.0
carpet cleaners
  + -1 more
Very friendly and great service. I called on a Wednesday and they were out the very next day. We had a few spots in our carpet that we weren't sure would even come up but they did a wonderful job with them. The whole house looks so much better after they cleaned it. We have a VERY large indoor dog and they had no problem getting up all of the dog dander. Thanks so much for doing such a wonderful job!
Description of Work: Cleaned carpets through the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Spot Free Carpet Cleaning
We are so glad they liked their job. We look forward to serving them again in the future.

Barb S.
05/2013
5.0
carpet cleaners
  + -1 more
When I called for an appointment, I was able to get a time slot for the next day. The owner and assistant arrived promptly and started work right away. Work was completed in a timely and satisfactory manner. I will call on this company again.
Description of Work: Cleaned carpets in 2 bedrooms, a sunroom and family room with stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Spot Free Carpet Cleaning
Great folks to do work for. Glad they liked their job. Look forward to serving them again in the future

Leslie S.
03/2013
5.0
carpet cleaners
  + -1 more
Everything went Corey and team arrived very promptly at 8:15 a.m. He did a quick walk-through and discussed carpet treatment options, then they got right to work! Extremely good service, very friendly and a very fair price. The carpet looks and smells brand new! We can't wait to have them back in a few months to do the rest of the house and nursery before the baby comes. A+++
Description of Work: Had Spot Free Cleaning Services out yesterday to clean the carpet in our living room and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189.5

Response from Spot Free Carpet Cleaning
I am so glad [memebr name removed] likes her carpet job. We look forward to doing work for her in the future!

Mitchell P.
01/2013
5.0
carpet cleaners
  + -1 more
I couldn't have asked for a better carpet cleaning experience. Old stains that had defeated previous carpet cleaners were completely removed. The work was thorough, the owner was thoroughly knowledgeable and experienced, and the price was unbeatable.
Description of Work: By far the best carpet cleaning experience I have had.
Rating CategoryRating out of 5
Yes, I recommend this pro
$195

Response from Spot Free Carpet Cleaning
We are so glad the customer was pleased with his job. They were an absolute joy to work for.

Sharon P.
12/2012
5.0
carpet cleaners
  + -1 more
A very good experience. No complaints
Description of Work: Very punctual and called ahead to be sure time was still good. Friendly and explained specific things he was doing (stain removal, scotch guard Very careful to make sure equipment ( hoses) did not rub against walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spot Free Carpet Cleaning
So glad the customer was happy with her job. Look forward to working for them in the future.

Anne S.
12/2012
5.0
carpet cleaners
  + -1 more
You will not call another company after you use Spot Free carpet cleaners. Their prices are the best around too. What more could you ask for???
Description of Work: Wonderful service and professional and prompt. My carpets were cleaned and sgtain protected all in one visit. I couldn't have asked for a better company to come out and clean my carpets. We are using them for now on. Angie's List even had a$10 coupon. Next time I have them out I will also have them clean my tile floors too. You will not call another company after you use Spot Free carpet cleaners. Their prices are the best around too. What more could you ask for???

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Spot Free Carpet Cleaning
So glad to hear everything went as expected. It was a pleasure doing work for you in your home.

Heaven N.
11/2012
5.0
carpet cleaners
  + -1 more
The professionals were on time. They worked quickly and effeciently and explained the process. I would use them again.
Description of Work: Carpet cleaning, the price I listed is an estimation I do not recall the exact amout. It may have been $150.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Spot Free Carpet Cleaning
Thanks so much for choosing Spot Free

Leon J.
10/2012
5.0
carpet cleaners
  + -1 more
I called the company and left a message. They called me back with in 24 hours. I was able to set an appointment within five (5) days. They showed up early and finished on-time.
Description of Work: They showed up on time and cleaned the carpet. I was pleased with the service they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Spot Free Carpet Cleaning
Thank you. Your business is appreciated!

Carlotta A.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent. We will be recommending.
Description of Work: These gentlemen came into our house and my mother's house and did a magnificent job of cleaning upholstery -- and even a little carpet cleaning at my mother's. They were clean, efficient and knew their work. This was a great job at a very fair price. Thanks for good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Spot Free Carpet Cleaning
What a pleasure it was to do work for her and her mother. Two great ladies!

jay S.
09/2012
5.0
ceramic tile
  + -1 more
i called spot/free on 9/24 and needed our tile & grout cleaned asap. Corey, the owner, was able to work me in the next day at 4 pm. we mop our tile floors at least once week, but could see that the dirt was building up. Corey sprayed the grout, hand scrubbed it with a long handled brush and let it sit for a few minutes. he used a machine to agitate the cleaner and followed with super heated steam from a machine on his truck. the tile looks new, even after 10 years. Heck, the grout was back to the original color when we had it put down. Corey was courteous, worked hard and spent time needed on trouble areas to get them clean. I would highly recommend spot/free to anyone. it was money well spent. : )
Description of Work: cleaned tile & grout in 2 bathrooms, kitchen and game room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Valerie N.
09/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
I called Spot Free and talked with Corey Johns (owner). My first impression was that he was very professional and accommodating. He was able to come out and do the clean the next day. Everything about their service was professional (i.e equipment, cleaners, corner guards, furniture protectors, etc.). Corey goes to great measure to protect your property from damage unlike other services I have used. He did a BEAUTIFUL job on my carpet and was able to remove stains that another company could not. The grout in my kitchen floor looked like the day it was put in. I was so impressed with this company and would highly recommend them to anyone. I will be calling them once a year!
Description of Work: Carpet steam cleaned and ceramic tile grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277
    • 1(current)
    • 2

Contact information

5218 S 60th Pl, Rogers, AR 72758

www.spotfreeservices.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Spot Free Carpet Cleaning is currently rated 4.7 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Spot Free Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Spot Free Carpet Cleaning offers free project estimates.
No, Spot Free Carpet Cleaning does not offer eco-friendly accreditations.
No, Spot Free Carpet Cleaning does not offer a senior discount.
Yes, Spot Free Carpet Cleaning offers emergency services.
Yes, Spot Free Carpet Cleaning offers warranties.
Spot Free Carpet Cleaning offers the following services: Spot Free Cleaning Services is a company that provides carpet cleaning, upholstery cleaning, and tile and grout cleaning in homes or business. We also offer flood restoration services as well as Concrete Restoration.
Ask for details

Contact information

5218 S 60th Pl, Rogers, AR 72758

www.spotfreeservices.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM