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R & R Custom Contractors

General Remodeling, Drywall, Kitchen and Bath Remodeling,

About us

R & R Custom Contractors is a locally owned and operated general contractor in NWA. We offer services for most all of your home improvement projects - from bathrooms and kitchens to whole home remodels. Let us help you to perfect the home you already love!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

New Home Construction, Remodeling, Additions, Roofing, Water Damage, Kitchens, Bathrooms, Decks, & Foundation.

Services we don't offer

Lead Paint Removal. Asbestos Removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.637 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
8%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-37 of 37 reviews

nancy S.
09/2017
1.0
remodeling
  + -1 more
.
Description of Work: They came to my home to make repairs. We had water damage to the seal of our home, the floor joice, and the walls. They brought the lumber but then they decided they could not do the work because it was going to rain. They said on the next day the weather was good they would come back and finish the work. The company never came back and they never contacted me. I called a half of a dozen times and no one ever got back to me. I happened to call yesterday and they said they will not do the work and I can keep the lumber. This was after a whole month of not hearing from this company. I do not recommend anyone doing business with them if they treat their customers this way.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from R & R Custom Contractors
We tried to help Mr. & Mrs. [Member Name Removed]. And, it is unfortunate this project ended up the way it did. We arrived as she described, but were sent home and were not allowed to work because they feared rain would start. There was a minimum rain forcast with clear days ahead. We even showed them the weather report on our phone, but it didn't matter. They said they would contact us and let us know when we could start. At this point the Spires started to berate our crew. We are licensed contractors. However, the Spire's felt that was not good enough and proceeded to tell us how we were to do things to their standards and not code. To the point they became abusive and our foreman with over 40 years of expierance refused to return to the job site. After a few days of not hearing back, we recended the job with and let them know they could keep the lumber.

David K.
04/2016
5.0
remodeling, handyman service, plumbing
  + 1 more
unknown
Description of Work: We added a bedroom and bath to the house. They did a great job at a fair price in good time. Rob and Marvin were at the site almost daily checking on progress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Response from R & R Custom Contractors
Thank you so much for the review, and thank you for the opportunity to work for you on your project. {Members' name removed} have been a dream to work for on this project.

Curtis H.
04/2016
5.0
remodeling, handyman service, plumbing
  + 1 more
unknown
Description of Work: Outstanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WM MINOR S.
07/2015
4.0
remodeling, insulation
  + 0 more
unknown
Description of Work: put up fascia, metal wrap around garage door, painted garage, corrected mistakes made by original contractor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,950

Scott G.
04/2015
3.0
countertops, remodeling, heating & air conditioning/hvac, basement remodeling, roofing, replacement windows
  + 4 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from R & R Custom Contractors
Hello Mr. [Member Name], While we appreciate the review, I do believe you have reviewed the wrong company as we are located in Arkansas. Please ensure that you are in fact reviewing the correct company. Thank you.

Toni H.
07/2014
4.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Remodeled master bath. Results were beautiful. Our only complaint was job took twice as long as expected. Often several days would pass between work crews performing anything on job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Thomas A.
06/2014
3.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Requested a full quote on complete gut and renovation (rebuild) of an existing structure. The departing discussion was regarding the feasibility of rebuild vs demo and new build. I requested a quote in both. A week or so after inspection I received an email with the statement a renovation was not cost effective so they just provided a cookie cutter new build quote with no real detail. As the customer I felt that was actually my decision to make. I understand the effort required to provide a detailed quote but that's what I expected. If someone can not provide that effort not really sure if I want them remodeling or building my new home whichever I chose.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80,000

James B.
06/2014
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Na

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard B.
07/2012
5.0
ceiling fans, closet systems, doors, drywall, electrician, remodeling, handyman service, insulation, interior painters, woodworking
  + 8 more
Ronnie and Marvin were great to work with. they were truly professional, on time for appointments, detailed estimates, discussed our ideas and offered alternative ideas that made a difference. We were out of town throughout the majority of the remodel but were in constant contact with R&R if there was an issue. they also provided photos via text so we could see the work in progression. we added one more job (painting) to the list after we began the project. This was a huge time saver for us and they did an outstanding job. we have two great looking rooms. We have future remodel needs and R&R will definitely get our business again.
Description of Work: work consisted of; relocate 2 interior doors, add sheetrock/insulation, remove aluminum wiring and replace with copper, hang 4 new doors, build new closet, hang ceiling fans, and paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

nathan M.
09/2011
5.0
drywall, insulation, interior painters, roofing
  + 2 more
Everything went great and I have recommended them to a couple of people. They went above and beyond the work we asked them to do.
Description of Work: I used the service of R & R Renovation to do the roofing, painting and insulation work in July. They also did some concrete work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

frances B.
01/2011
5.0
firewood, handyman service, tree service
  + 1 more
Tree fell in back of house. Needed someone to come immediately to remove. R & R does not normally do this kind of work but knew I was in a jam. They came right away, gave me the quote & started work right then. They were so professional & agreeable & polite. I would definitely use them for any work that I need done around my home. Very trustworthy.
Description of Work: Removed fallen tree & limbs & cut & stacked wood for my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Grace D.
12/2010
5.0
doors, remodeling, woodworking
  + 1 more
The job went very well. The team arrived on time, worked straight through, and cleaned up after themselves. Very professional and personable, clean cut, and I trusted them. I was very pleased that they were willing to come out for such a small job, and that they didn't try to upsell me. Will definitely use them again and recommend for jobs large and small.
Description of Work: R&R Restoration cut and applied the wood trim for my floor, doorways, and ceiling in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

2410 South 8th Street Suite B, Rogers, AR 72758

http://www.rrcustomcontractors.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
0223881016
Trade License Locale
Arkansas
Trade License Authority
State of Arkansas

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Drywall,
Kitchen and Bath Remodeling,
Interior Painting,
Doors,
Finished Carpentry and Woodworking,
Roofing,
Electrical,
Plumbing,
Insulation,
Patios,
Basement Remodeling

FAQ

R & R Custom Contractors is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

R & R Custom Contractors accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, R & R Custom Contractors offers free project estimates.
Yes, R & R Custom Contractors offers eco-friendly accreditations.
No, R & R Custom Contractors does not offer a senior discount.
Yes, R & R Custom Contractors offers emergency services.
Yes, R & R Custom Contractors offers warranties.
R & R Custom Contractors offers the following services: New Home Construction, Remodeling, Additions, Roofing, Water Damage, Kitchens, Bathrooms, Decks, & Foundation.
Lead Paint Removal. Asbestos Removal.

Contact information

2410 South 8th Street Suite B, Rogers, AR 72758

http://www.rrcustomcontractors.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM