Johnson Brothers Construction Foundation LLC

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Randy responded to my call quickly and came out to take a look at my piers within a couple of days. He agreed that one of my piers needed to be adjusted. He came out with his crew the following week and fixed the pier. The most surprising part was that he stands by his work and fixed the pier for free. I am very pleased with these guys and know several people that have used them and are happy with their work.

The job was done well and for the price quoted.

They (3 Brothers) showed up on time, looked under the house and looked at outside told me what they would do an how much. They came to fix it and found more damage when siding was pulled off. They repaired it all and didn't charge me any extra. The did it in the time they said and the house and yard even looked. They are excellent and I will use them again. Wonderful!

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The work took two days. They were respectful of the inside of my home and I have no issues with them there. The work settled a little bit, otherwise I would have given them a higher rating. That might be typical of the type of foundation work I had done in this old house. I am not sure. Update: I was contacted by contractor after submitting the review and offered tweaking of the original work to get it right, which I was told was common with older home foundation repairs. The work came with a three year warranty and I didn't contact them when I noticed issues. They stand behind their work. More than I expected.

These are just good people who are determined to do the job right. They were very conscientious and diligent, and I have no doubt that they approach their jobs with a determination to do whatever it takes to solve the challenge they've been hired to solve. The references that I saw prior to hiring them (tons and tons of them) were all very complimentary of their work. We have been very pleased with the outcome and would hire them again. They are not the least expensive option, but we had thrown away good money on another company's ineffectual efforts to solve the issue for us.

It went very well. They explained, in great detail, what they suspect happened since the home is about 5 years old and built during the housing boom in Rogers. They looked all around the house and made sure they looked at all the exterior walls, brick, and foundation. They asked me if I had any visible cracks in the house. They answered all my questions and asked me a lot of questions. I really felt like I could trust what they were saying and they know what they are doing. They didn't charge me for an evaluation even though they spent nearly an hour looking at everything and discussing what they were seeing. I highly recommend them and will have them come back for 2nd opinion later in the year. They even made suggestions about how to improve our drainage in front of the house.

Very responsive and professional, good communications, honest and quality workmanship.

Work was performed as quoted. Somewhat unprofessional was that the crew stripped down to their underwear in my driveway in order to put on their work clothes. The issue (and reason for the failing rating) was that when contacted two years later by a prospective buyer of our home, the contractor gave a different recommendation of what work needed to be completed, stating that the work completed in 2010 was simply a temporary solution to a bigger problem. When contacted by the prospective buyer, the contractor furnished an estimate which was nearly 10x the amount of the 2010 bid/ estimate. This estimate was given without visiting and inspecting the structure, but the contractor offered a more detailed/ on-site estimate for $100 (in contrast to the "free estimate" offer from their Angie's List profile). Upon receiving this estimate, I contacted the contractor for an explanation. The contractor claimed to have no record of the work done in 2010 (which essentially negated the 3 year warranty which was expressed on the initial job bid), but did happen to have a detailed drawing of the foundation/ substructure in their "jobs not completed" file. The phone call quickly escalated into a very one-sided 10 minute conversation, which was more shouting than constructive discussion. Upon reviewing the contractor's assessment and estimate, I decided to obtain an unbiased second opinion from a structural engineer. I must give the contractor credit in that the opinion of the engineer was in concurrence with the contractor's assessment. However, the engineer's proposed solution contained many measures that were not included in the contractor's proposal of work.

They arrived and completed the work exactly when they projected they would. The interior man communicated throughout the work with those under the house in each step of the process. They performed another walk-through after the work was completed, explaining exactly what they had done and assuring that we were satisfied that doors functioned correctly and straight lines were restored.

It was a relief to know the work has been done correctly. They gave me a written report when they were done. They gave me suggestions for other work that I asked about and we will have done in the future. We had received a bid from a company for vastly more money, that structurally would not have resolved the problem. These people are reputable and reliable.