George's Refrigeration & Heating

I have used George’s several times and won’t use anyone else. They are quick to respond and provide fantastic service. I would recommend them to anyone who needs their hvac system serviced or replaced.

Fantastic! They were on time and professional.

They have been out 2-3 different times before we put in the whole unit. They are the only heating and air conditioning service provider that we have used in the area. I like them a lot and everything they have done for us. I'd use them again.

They are fabulous. We have had them do several things. They are excellent. We were pleased with the charge, and didn't think it was too expensive. They don't immediately push a new unit off on you. When we first moved here, we had some work done thinking they would say we needed a whole new unit, and they did not. They repaired it, and it lasted a couple of years. When it was time to put in a new one, we were the ones telling them that it was time for a new one. We had fully expected for them to tell us to put in a whole new unit. At that point, it wasn't necessary, and our unit lasted us another 6-8 years until we finally put in the new one. We appreciated that, because they weren't immediately pushing for the most expensive of their services.

First winter event in the area, and my heat decided to go out. I called and was told someone would be available that morning. The technician called me within the hour to let me know he was on his way. He determined that the circuit board was bad, so he had to go get the part. I was very impressed with his timing and responsiveness considering that the roads were slick due to snow/ice. He was very professional, and explained everything to me as he went. Would definitely use them again.

The service went great. One technician came out for the service. Pete the owner contacted me after the technician was out. He was able to get the issue fixed for free. He contacted Trene himself and got them to cover the cost of the repair because I had so many issues in the past. George's is by far the best company I have dealt with regarding my AC issues over the last 2 years. They had the best service and resolution. They went above and beyond to diagnose the issue and get it resolved. I would not hesitate to recommend this company to others.

Showed up on time and completed as quoted. Would use again jim

Again, this company came through for me. Their professionalism is second to none. They're timely, courteous, friendly, thorough, trustworthy and just plain great people to deal with. They treat my home as if it were their own. I highly recommend them.

The Thursday afternoon before Labor Day holiday my heat pump quit cooling. And, as luck would have it, we were in the hottest temperature streak we had experienced all season in Northwest Arkansas. I researched the Rogers/Fayetteville Angie's List for recommended HVAC companies. George's Refrigeration and Heating had some impressive reviews and ranked all "A's". So, I called them at 7:00am Friday and left a voice mail. By 9:00am they had returned my call. By 10:00am the technician was at my home to check my system. They performed the necessary tests, repaired a small leak and recharged the system with refrigerant. My A/C has worked flawlessly since. George's Refrigeration and Heating is the best. All the employees I spoke with were professional and courteous. I could not have asked for better service under any circumstances especially before a major holiday. I wholeheartedly recommend George's Refrigeration and Heating. I have marked them as one of favorites on Angie's list and will continue to use them for all my Heating and air conditioning needs. All "A's" for George's Refrigeration and Heating.

We contacted George's upon the recommendation of a friend after another company had inspected our heat pump system and gave extremely high estimates for maintaining existing system and for replacement. Note: our system had not broken down and was still cooling our house, but not in an optimal way. George's came out promptly and added 3 lbs of refrigerant ($30/lb vs. $70/lb) and repaired loose insulation for a total cost of $200 vs. $1500 quoted by the other company. They indicated that our system would probably have to be replaced in 1-2 years and estimated that they could install a good system for $9,000 vs. $14,000 - $22,000, quoted by the other company, for our 1900 sq ft, single-story dwelling. Yes...we will be contacting George's when the time comes to replace our heat pump system!

We will accept a bid from this provider

Took a while to schedule, but I was in no hurry. The day of the appointment, the tech showed on time, did his thing, and left. Pretty routine, but I've been using them for years and have always been pleased.

Everything went great got here before service date. Ck the system no leaks lvl's fine gave me tip on filters to use. When done shook hands said thanks.

It was absolutely fantastic experience with them and price was also less then others and they did over and went above and beyond like depending on cooler or hotter that day you can adjust it before you get home.

Second year using George's and completely satisfied. Technicians are polite, professional and know how to do the job well.

I don't remember the exact date, but it was around the beginning of the really hot months and the capacitor went out on our outdoor unit. . I looked on Angie's List and called a few of the listed companies. Georges had the best possible price quote and could come out pretty quickly and the person I spoke to on the phone was very nice and personable. The technician arrived when he was supposed to and had the part on his truck. He was able to fix the problem within minutes. He was very polite and professional. I was very pleased with the service and the price, and I have already recommended Georges to others and will do so again.

We have used Georges twice for repairs and service to our heating and air units. The service is impecable. We received weekend service at no extra extravagant fee, and even a check back visit on a Sunday to ensure everything was working properly. George's is very resonable and honest. You just cant find that today. I recommend this business to anyone with out hesitation. Fabulous!!

George's is #1 on our list. They offered top of the line products at a competitive prices and we were also able to finance through them. They arrived at the job on time with a big crew. They also finished the job before the deadline. When we had a problem with a defective igniter, they were able to replace it and have the heater working within 48 hours. Would recommend George's to anyone.

Had job quoted by 2 other "recommended" companies with prices ranging from $750-$1200 for what was supposed to be a 6+ hour job after a 2 week wait on parts, they explained the entire unit in the attic needed to be dismantled to get to the non-functioning valve. After a quick search here I came up with George's Refrigeration & Heating and gave them a call in the late afternoon. Long story short, they stopped by the following morning with the part needed in-hand. The technician spent less than 30 minutes from the time he arrived to the time he left, he took time to explain what was being done and was very friendly and professional the entire time. As he left he said he did not know what the bill was going to be but that it should be less than what the others quoted me. Nothing needed to be "dismantled" in the attic. Received the bill in the mail a week later, it was $130 for parts + labor. I will continue to recommend George's to anyone looking for HVAC services without hesitation.

I found them on Angie's List. They were reasonably priced. They did a good job and solved the problem. It took them a few days to get here because they were busy.

Excellent service and courteous employees.

While I wasn't "ready" to drop the cash to replace or fix the unit that's how life goes. Either way, Georgers Refrigeration did a wonderful job of offering options and delivering as promised.

Got the recommendation from Angie's List, called and made an appointment.

We just purchased a house with a ten year old AC/Furnace package unit, so we were very interested in replacing it. I called around and the people at George's were the only ones that really did a good job of explaining all my options to me. From separate units to package units to heat pumps, they spent a good amount of time on the phone with me, which I found extremely helpful. Our house has a very small crawl space and I had some contractors refuse to work for us, because they were afraid they'd get stuck. Not only was this not a problem for George's, but they even helped correct the matter. Since the crawl space is so tight, people in the past have climbed over the air ducts, knocking them down and damaging them in the process. Thus George's was going to replace all the air ducts, but once they started they realized that about half of the ducts were still worth salvaging. This ended up saving me a significant amount of money, which I really appreciated. Additionally they dug trenches under the ducts so that people in the future will more easily be able to go under the ducts and avoid these problems in the future. After the work was done, George's came back twice to take care of some strange noises the package unit was making when turning on and off. Of course the unit wouldn't make the noises when George's was here, but instead of shrugging and leaving, they stayed, worked, tried a few things, and as soon as the unit started making the noises again, they were able to diagnose it and fix it quickly. I really appreciate how hard they worked from beginning to end to not only do quality work, but excellent customer service as well.

Overall, I can unequivocally recommend Georges to anyone who needs heating and/or air-conditioning work in Northwest Arkansas. They were extremely courteous and we are grateful for their honesty in recommending what we really needed and not what they wanted to sell us. They installed the top of the line Trane system and we certainly appreciate being referred to them by a friend.