Direct Service Overhead

garage door company

About us

Best of Home Advisor Award Winner 5 Years Straight. Direct Service Overhead is your premier garage door company in northwest Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 1-25 of 140 reviews

Seth M.
02/2022
5.0
very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cherie W.
12/2021
5.0
Prompt & efficient service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Loressa W.
09/2021
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan A.
05/2021
5.0
They came right away and took care of business. Very professional, prompt, and no hidden fees. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip C.
08/2020
4.5
A++

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Margaret I.
05/2020
5.0
they did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elvin B.
05/2020
5.0
Fantastic service. Repairman arrived early. He was very knowledgeable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lloyd J.
03/2020
5.0
They did a great job cleaned up. For a fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken B.
01/2020
5.0
I called Direct Service Overhead and immediately spoke with the owner who sent a technician, Jeremy, to the job site within an hour to provide a free estimate of the work required to fix the garage door. After receiving the estimate, I asked him to complete the job. He finished in about an hour. He was courteous and friendly. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$208

Oliver H.
11/2019
5.0
The guy was in and out in no time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

P W.
11/2019
5.0
I was impressed by the prompt and efficient service provided by this company, as well as the courtesy given by the technician, Travis. The work was performed in a timely manner, and at a fair cost. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
09/2019
5.0
They were on time,very knowledgeable,had parts on the truck.He was done in a hour and 20 mins.Perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike M.
08/2019
5.0
They did a great job. We have no complaints. They were a little late getting here but think they were coming from Little Rock. Tech was great, polite and knowledgeable. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mini T.
07/2019
5.0
They came promptly when we called. The gentleman who came in is very nice, courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nichole G.
07/2019
5.0
Serviceman texted me before arriving and was prompt, professional & did quality work. Had to get a new garage system. The system he installed comes with WiFi and app capabilities. I did something wrong of course once he left to my garage door opener and he returned the next day to help with fixing my system and app on my phone. Very helpful and if I could give 10 stars I would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy B.
07/2019
1.0
Repair person tried to trick me into buying a very expensive computer card that we both knew I didn t need.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
1.0


Hal D.
07/2019
4.0
Job cost seemed a bit high, but had nothing to compare it to. Tech did up sell and really had no idea if I needed it. Quality work and would hire again, but would make sure I had another quote to compare it to

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

garage door company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Direct Service Overhead accepts the following forms of payment: CreditCard
Yes, Direct Service Overhead offers free project estimates.
No, Direct Service Overhead does not offer eco-friendly accreditations.
No, Direct Service Overhead does not offer a senior discount.
Yes, Direct Service Overhead offers emergency services.
Yes, Direct Service Overhead offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day