Direct Service Overhead

garage door company

About us

Best of Home Advisor Award Winner 5 Years Straight. Direct Service Overhead is your premier garage door company in northwest Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 76-100 of 140 reviews

Byron R.
01/2018
5.0
Man Travis did a great job very knowledgeable, friendly,energetic great prices would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric H.
12/2017
5.0
They came out less than 24 hours, after I spoke with them. They’re very fast and awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William T.
11/2017
5.0
Very expedient!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$735

thomas r.
11/2017
5.0
very professional and courtes would highly recommend him to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$635

RYAN S.
11/2017
5.0
Outstanding response time. Very professional and courteous. Clearly explained what work was needed and why.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$54

Billy M.
11/2017
5.0
Outstanding Service Technician dispatched, worked with me to show me all the issues personally, made a recommendation to the repairs needed, and then was able to complete the repairs in the time promised. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

aria t.
10/2017
5.0
Travis with Direct Services was prompt and very professional. I would recommend this company to any potential homeowner. Over the years, I have used many garage door companies, Direct Service Overhead is by far the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve C.
10/2017
5.0
hire this company if you garage door needs attention

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$467

Rob S.
09/2017
5.0
Professional and honest with what needed to be done. Excellent work !!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karim A.
08/2017
5.0
He was quick to arrive fixed my problem with a smile and even gave me a free rope ..much cheaper than any other garage door repair and most importantly he was honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marita I.
08/2017
5.0
They showed up on time and got the repair work done fast...very pleased with rhis company...will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Will P.
07/2017
5.0
You can count on this team to be very professional and show great care for your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jody M.
07/2017
5.0
I highly recommend using DSO for all your garage door needs. They were very friendly, professional and affordable. I will use them in the future for all my garage door needs and will be recommending them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geoffrey C.
06/2017
4.5
Fast service. Enjoyable experience. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Avi B.
06/2017
5.0
Very fast service. Searched via home advisor on Saturday afternoon, received a call within 10 min, Travis showed up at my place within an hour or two, gave me a quick estimate to replace my existing garage door opener with a connected model I can control with my phone, came back Monday morning and had the new opener installed in 30 min. Quick, reliable, and excellent customer service. Would definitely hire Travis again and absolutely recommend him to any friends or family. Top notch company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa C.
05/2017
5.0
Very good customer service and very detailed with their work. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Stan W.
04/2017
5.0
Very good customer service and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenyon L.
04/2017
5.0
Out of all the garage door companies I called, they had the best price and was on time & prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$473

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

garage door company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Direct Service Overhead accepts the following forms of payment: CreditCard
Yes, Direct Service Overhead offers free project estimates.
No, Direct Service Overhead does not offer eco-friendly accreditations.
No, Direct Service Overhead does not offer a senior discount.
Yes, Direct Service Overhead offers emergency services.
Yes, Direct Service Overhead offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day