Direct Service Overhead

garage door company

About us

Best of Home Advisor Award Winner 5 Years Straight. Direct Service Overhead is your premier garage door company in northwest Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 26-50 of 140 reviews

Roxie F.
06/2019
5.0
Came within an hour of placing request for service. Fast and competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joel S.
06/2019
5.0
Travis was friendly, honest and reliable. Very good price for the service performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail O.
06/2019
5.0
He arrived on time and did an excellent job. I will continue to use this service and recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra L.
05/2019
5.0
Came right away. Courteous and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan W.
05/2019
5.0
I would not hesitate to use them again. They are good folks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeanne B.
05/2019
5.0
Best home service I have ever had! Immediately after placing my request online (where I was directed through HomeAdvisor) I received a phone call and an appointment was made for the very next day. It was almost 10pm when I made the call and Travis even offered to come out right way! My communication with Travis was outstanding. He kept me posted on this house call, every step of the way. The ability to keep in touch through texting made the whole process so smooth. He worked efficiently and was extremely knowledgeable of his craft. He did not overcharge me frivolously. The work was done with excellence. I am very satisfied with this company. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick C.
05/2019
5.0
On time, and, solved my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry C.
04/2019
5.0
The technician arrived and found the problem was electrical.and NOT with the garage door. He said "No charge" despite my offer to pay for the service call! That is real customer SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen S.
04/2019
5.0
Kind courteous great work. Explained everything to us programmed husband's car. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan K.
04/2019
5.0
Travis and crew were very responsive, even though I m a Trustee of property from out of state. Their bid was lowest, and they were one of quickest to do the work. They were punctual and quick, doing excellent work. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
03/2019
5.0
Technician arrived on time and fixed door opener in about 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie D.
03/2019
5.0
on time and he fixed the door really quick, Very polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,956

Wayne O.
02/2019
5.0
Professional and friendly service, great quality workmanship, and very happy with complete new garage door and opener install; to include removal of old equipment. Recommend this company if you need a new garage door!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
01/2019
5.0
By far the best home repair service I’ve ever experienced! Immediate call back, same day rapid service, great workmanship and a 5 year warranty to add the cherry on. Will definitely recommend and use again if I ever need garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John or Jean B.
12/2018
1.0
They wanted half the money up front to do the job. This is not good business because of “con artists” taking money and not doing the job. He left very angry and did not close my garage door as requested. I would not recommend this business to others.
Rating CategoryRating out of 5

Janice P.
11/2018
5.0
Frank Hardy was very professional. He was on time and very efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jimmy M.
11/2018
5.0
Outstanding service. Prompt communication and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer B.
11/2018
5.0
They were prompt and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven W.
10/2018
5.0
excellent work, courteous, completed as stated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Elaine R.
09/2018
5.0
Replaced a 14 yr old garage door opener in about an hour. Happy with the service and product. Everything cost to much when you are 66, retired, and on a limited budget.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$545

Paisley D.
09/2018
5.0
Quick, professional and very affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

garage door company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Direct Service Overhead accepts the following forms of payment: CreditCard
Yes, Direct Service Overhead offers free project estimates.
No, Direct Service Overhead does not offer eco-friendly accreditations.
No, Direct Service Overhead does not offer a senior discount.
Yes, Direct Service Overhead offers emergency services.
Yes, Direct Service Overhead offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day