Direct Service Overhead

garage door company

About us

Best of Home Advisor Award Winner 5 Years Straight. Direct Service Overhead is your premier garage door company in northwest Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 101-125 of 140 reviews

David W.
02/2017
5.0
I was thoroughly impressed with their promptness and their customer service. we immediately received the call back and a technician came out within a couple hours of contacting the company. we had to have an entire garage door replaced and the price was extremely affordable and the technician very knowledgeable. I highly recommend this company to anyone needing repairs or new installation of garage door and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacy R.
02/2017
5.0
Incredibly fast response time! Able to provide repair in less than 24 hours. Very friendly & professional. Would definitely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor W.
02/2017
5.0
On Time,great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

wm f.
02/2017
N/A
I needed emergency service and they would no come till next day !
Rating CategoryRating out of 5

Randall L.
02/2017
5.0
They came out immediately and did the job they were hired to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gregory H.
01/2017
5.0
Great company, professions, highly recomend.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia E.
11/2016
5.0
Professional and does excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill W.
10/2016
5.0
Fast response time, awesome service and professional employees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$271

Jennifer B.
10/2016
5.0
Travis was very friendly and professional! He came out to my home the same evening that I called to repair my garage door. He made very good recommendations with extremely reasonable prices. He worked efficiently and rebuilt my garage door in less than an hour. I highly recommend Travis for all of your garage door needs. Thank you Travis for your great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim G.
09/2016
5.0
Travis was very courteous and made sensible recommendations. Was patient in answering questions. The repair has made a huge difference in operation. Thank you, Travis Ford!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Kaye D.
09/2016
5.0
He was willing to come do the work after hours, came in checked what needed to be done and went right to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Gary G.
09/2016
5.0
Great job, fixed quickly. Very fair price, cheaper than Precision Garage Repair. He offered to come out the same evening that I called! His knowledge and expertise were certainly appreciated. I highly recommend Direct Service Overhead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

David H.
09/2016
5.0
Did a great job at a fair price and beat the competition in price. I paid Precision Door 3 times as much to change out rollers 2 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

nate H.
09/2016
4.5
Nice and friendly. Worked fast and got it done in the same day

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Greg G.
09/2016
5.0
Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Mary S.
08/2016
5.0
Travis and Jeremy were extremely easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug O.
08/2016
5.0
Installer showed up on time as scheduled. When I had questions afterward about the installation, Travis showed up first thing the following morning to make sure everything was installed and working properly. The installer inadvertently took the remote with him when he went to his truck after programming it, and Travis brought that with him too. I wouldn't hesitate to hire Direct Service Overhead again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$420

Kelsey E.
07/2016
5.0
Fast and friendly, fully explained the issues with my garage door and issues that could occur in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

garage door company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Direct Service Overhead accepts the following forms of payment: CreditCard
Yes, Direct Service Overhead offers free project estimates.
No, Direct Service Overhead does not offer eco-friendly accreditations.
No, Direct Service Overhead does not offer a senior discount.
Yes, Direct Service Overhead offers emergency services.
Yes, Direct Service Overhead offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day