Direct Service Overhead Garage Door Company

5.0(
11
)

Garage Doors

About us

We specialize in many fields pertaining to garage doors. We have the resources and experience to provide: ​​ Garage Door Service, New Garage Door Installations, New Garage Door Openers, Custom Garage Doors & Multi-Point Safety Inspections. Our company has over 12 years experience in the industry and each technician goes through multiple training courses prior to certification. Our Promise To You: At Direct Service Overhead, our technicians are professionally trained, not only technically, but also extensively in customer service. Our business thrives on customer satisfaction, so we have a traditional mindset, We do exactly what we say we'll do. What We Offer: Our parts are engineered for extended cycle life so our customers get to enjoy problem-free garage doors at a fraction of the cost of what larger garage door companies are charging. We understand that a broken garage door is the last thing you want to be worried about, and usually garage doors break at the most inconvenient times. Our professionally trained technicians service 24 hours a day at no additional cost and our commercial grade products are guaranteed to make a noticeable impact on your garage door without putting a damper on your wallet. We consider it an honor to be your preferred choice for garage door repair and opener repair in Little Rock, Chenal, Maumelle, Benton, Cammack Village, Cabot, Conway and surrounding areas. Don't overpay, choose the company you can trust.

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Free Estimates. Residential Garage Door Service Repairs. New Garage Doors Installation and Replacements. Name Brand Garage Door Opener Installation and Repairs.

Services we don't offer

None.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.011 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review

Filter reviews by category

Showing 1-11 of 11 reviews
Joe S.
10/2020
5.0
garage doors
  + -1 more
David was outstanding. We needed two garage door openers installed. He was extremely professional throughout the entire process, explaining what needed to be done and how long it would take. He did an excellent job, explained the features and, above all, made sure everything was working properly before he left. I highly recommended Direct Service Overhead!
Description of Work: Replaced 2 garage door openers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Monica D.
08/2020
5.0
garage doors
  + -1 more
Accurate pricing. High sense of urgency. Friendly staff. Would absolutely hire again!
Description of Work: Installed an Opener Reinforcement Bracket
Rating CategoryRating out of 5
Yes, I recommend this pro
Katherine H.
01/2020
5.0
garage doors
  + -1 more
Travis arrived same day and at the time he said he would. He is super friendly and transparent about issues. He got us taken care of really quickly and super affordable! Definitely recommend!
Description of Work: Garage door repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa T.
12/2018
5.0
garage doors
  + -1 more
They could not get to me today they were totally booked but he gave me the name of another company to help me so I wouldn't be stuck all day not able to get out of my garage. Now thats what I call customer service!
Description of Work: Garage Door Spring broke
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Vance P.
11/2018
5.0
garage doors
  + -1 more
Wonderful experience. Travis has my business for life. Repairs were done rapidly, seamless transaction.
Description of Work: Track on garage door had to be repaired.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Bill R.
11/2018
5.0
garage doors
  + -1 more
Found a series of failures on a 15 year old door opener. Ended up having to replace the opener, springs and bearing. All showed extreme wear and/or failure
Description of Work: Garage Door Opener troubleshooting and repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
jason H.
06/2018
5.0
garage doors
  + -1 more
Technician arrived within 45 minutes of my call. He replaced the spring and some other worn out parts, lubed and adjusted the door, and adjusted the opener. Everything works smooth and quite now. He was onsite less than 45 minutes. Great response and great service.
Description of Work: The spring on our garage door broke.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Response from Direct Service Overhead Garage Door Company
We are so pleased that you enjoyed our service! We appreciate your feedback!
Megan B.
10/2017
5.0
garage doors
  + -1 more
Great! We contacted them at 8pm the night it happened and Travis was out the next afternoon. He had the garage fixed in no longer than 45 minutes and was very friendly and professional! We would definitely call them again if something were to happen again!
Description of Work: Our garage was jammed and had to be re aligned and put back together.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Direct Service Overhead Garage Door Company
We appreciate your feedback!
Trent H.
10/2017
5.0
garage doors
  + -1 more
Direct Service Overhead came out 30min after my call on a Saturday morning, installed a new circuit board and even adjusted the door when he noticed it wasn't set right. Total expense was very reasonable.
Description of Work: Power surge fried my garage door opener.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Direct Service Overhead Garage Door Company
Thank you for your feedback!
Larry M.
05/2016
5.0
garage builders
  + -1 more
unknown
Description of Work: This company did an awesome job on my garage door. It broke on a Sunday at around noon and they were at my home to fix it within an hour. Fairly priced and reliable.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Direct Service Overhead Garage Door Company
Thank you for your review [Member Name Removed]!
Gail T.
11/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Direct Service Overhead Garage Door Company
Thank You For Your Review!

    Contact information

    1007 N Quail Ter, Rogers, AR 72756

    http://www.directserviceoverhead.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    344410721
    Trade License Locale
    Arkansas
    Trade License Authority
    Arkansas: Contractors
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garage Doors

    FAQ

    Direct Service Overhead Garage Door Company is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Direct Service Overhead Garage Door Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Direct Service Overhead Garage Door Company offers free project estimates.
    Yes, Direct Service Overhead Garage Door Company offers eco-friendly accreditations.
    Yes, Direct Service Overhead Garage Door Company offers a 5% senior discount.
    Yes, Direct Service Overhead Garage Door Company offers emergency services.
    Yes, Direct Service Overhead Garage Door Company offers warranties.
    Direct Service Overhead Garage Door Company offers the following services: Free Estimates. Residential Garage Door Service Repairs. New Garage Doors Installation and Replacements. Name Brand Garage Door Opener Installation and Repairs.
    None.

    Contact information

    1007 N Quail Ter, Rogers, AR 72756

    http://www.directserviceoverhead.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day