Sanders Services

I got a good review for them, very efficient, and very professional.

They're very efficient and I highly recommend them.

They were very efficient and I got a good review. They're very professional and I highly recommend them,.

I highly recommend this company. They're professional, and very efficient.

They were very professional, very efficient, and I highly recommend them!

Jonathan at Sanders came and did excellent job today. His professional work and communication were highly appreciated.

They took time to explain. I thought the price was extremely reasonable for the amount of work.

Apparently the company does not have a commitment to customer service. The plumber came out to the site and I gave him a drawing and explained of what was needed and after a while he left and was going to give me a quote for the work. This was on Wednesday. By Friday, I hadn't heard from him...so I called and they said he was in training but would call me back later. He called me back Friday afternoon and he said he hadn't had time to work on my job quote. He said he'd get me a quote either the following Monday afternoon or Tuesday morning. Here it is Thursday evening (following week) and still no quote from them. While their work might be exceptional, this experience has caused me to question their commitment to customer satisfaction.

The process went well! They even stayed late (and cleaned up to get in done) when they ran into some unforeseen difficulties. As owner of a service business I have high expectations of contractors and was not disappointed. They treated my family well and were very courteous. I was impressed that they were able to schedule the job so soon. I think it was two days and we confirmed the proposal. They also did work at my office a few weeks earlier when we had an emergency leak problem. In the past, I've had to call 5 plumbers in order to get a call back from one: not with them!

As it was two days before Thanksgiving, I was having difficulty finding anyone to even talk with me about the unexpected water feature in my front yard. I was referred to Sanders by another company and, even though they were really busy, when I explained that this not only kept me from having water but also my tenant and the child staying with them Sanders sent somebody over within 30 minutes to assess the problem and give an estimate. Two nice men showed up the next morning and repaired the water line in less than 2 hours for less than originally estimated. I would most definitely call them again. I was also told that I would be provided a letter to give to the water company explaining the repair and that I could expect an adjustment to my bill.

Arrived on time, pretty much downhill from there. Plumbing associate told me the problems were caused by a faulty water pressure regulator. He advised me that the water pressure in my home was more than 120 lbs, and due to this, the warranty would not pay for the kitchen sink repair. They re-seated the toilet, which has not leaked any further; that was good. They wanted me to pay more than $150 for the sink leak to be fixed that day, but wouldn't guarantee it until the pressure regulator was replaced - and they couldn't replace because didn't have the part needed. (Stores were still open, but it was in the afternoon, and the associate seemed anxious to be gone.) He instructed me to call his office, book the pressure valve replacement, and tell the receptionist to charge me $250 to $300 for the replacement work. I was not comfortable with this instruction. I had the work done the next week by a different plumbing co, for just more than half that price I was told to quote the receptionist at Sanders Plumbing. The plumbing technician who eventually replaced the faulty pressure valve advised me that there was almost assuredly less pressure in the city's water lines in my neighborhood than the 120 lbs pressure I had been told. He advised further that the new valve would probably fix the leak under the sink, which so far, it has.

The plumber and his helper showed up on time with all the necessary parts and tools. Work was completed in a timely and professional manner. Cost was as quoted + necessary parts. All added parts were shown to be required for operation of the heater and reasonably priced.

I had all of the pipes come apart under my kitchen sink (main drain and garbage disposal). This happened when I was washing a pot in the sink and poured the water out into the drain. Instantly water was everywhere! I called Sanders Plumbing to come out and the lady on the phone was nice and had someone come right away. The person showed up in PLUMBCO van and had a Sanders shirt on but PLUMBCO hat. Really very strange. He told me something about the guy selling his business? Anyway, I explained what had happened and all he did was put all of the original pipes back together that had come undone. I don't understand how this won't happen again so I asked and he said no it probably will. So really was the problem fixed? No.... So I paid $95 for no materials and about 15 minutes of work (he chatted about his family for about 45 minutes).

I had excellent service from them. They were very clear when they came out. They have done couple jobs for me. The first they installed a water piping. They came out and gave me an estimate in witting and provided it quickly and it was detailed. The work was done quickly and efficiently. They went above and beyond the call of duty because they worked over the Christmas holiday and they worked really hard to make sure everything was done correctly and in a timely manner.

The city had told us where the line ties into the city sewer line, was broken. The guys showed up exposed the problem and found it to be the city's side that needed fixed. While they could fix it, they offered to call the city out to see the problem and let them fix it. With in hours they had the city inspector out and saying it was their problem. So all we paid was to have the hole dug that included 2 hours labor. They had the chance to rip us off, and didn't take it! Very honest hard working people, and very polite too. Will use the next time we need any plumbing work done.

They did a great job as well. I was happy with the work they did. They were recommended by Joe Johnson.

They were on time and had a competitive bid. I wasn't sure how to take the RPZ valve off in the winter. Brian, the technician, let me record him telling me the instructions so I could relay it properly to my husband.

very good and very efficient plumber reviewed safety of disposal and made sure I submitted the warranty.

the toilet still leaks but in a different place than before. they took two visits to figure out and fix the first issue. charged me for both visits. but damaged another area which is now leaking. finally sent out their expert who diagnosed the damage and wanted to charge for replacing the toilet which is now unfixable. when i tried to discuss this with the owner but he was unavailable. never called me back. a few years earlier, same thing happened with the faucet on a claw foot tub. that time they did not charge me for the service after i pointed out that they had irreparably damaged the faucet that was on the tub. i bought and installed a new faucet myself.

This technician was at my house within 30 minutes of my phone call. This was on Saturday!!! He was very polite and professional. He gave me several options once he diagnosed the problem. Since his suppler was not open on the weekend we scheduled another appointment to completely fix all of my plumbing issues. I highly recommend this company!!!!

Excellent. Very knowledgeable, competent, prompt, and friendly. Superb diagnostics, service, and reasonable prices.

They were very professional. They were very reasonable. I've never had any trouble with it. The quality of service was excellent. They were responsive and punctual.

We used Sanders Plumbing to correct a problem with our plumbing that a previous company had misdiagnosed. They also had to repair concrete that had been jack hammered.

The company rep was made aware that I had spent hundreds of dollars on labor charges (I could have bought a new unit for the price they charged me) and he told me on the phone he would call Sanders to get them to refund some of the charges. That was over 6 weeks ago. They haven't called yet and I'm pretty sure they're not going to. I had trouble getting their chief plumber on the phone to discuss the problem. Although they promised to call me back soon, it would often be 2-3 weeks before they ever called back, thus we had this problem for over 6 months. The problem is now fixed but no thanks to Sanders. If you have a tankless water heater, this company is not the company to call.

Chad did a very thorough job. He not only got the line open, but went above and beyond to be sure the line was as debris free as possible. He stayed almost 2 hours and ran the rooter through multiple times until nothing returned with even the largest attachment.