Mister Sparky Central Arkansas

The tech first looked over our whole electrical system and pointed out some problems with the breaker boxes which did not meet current code (this was the first time we had used them. They charged $79 for that). He recommended they be fixed and gave me an estimate which I thought reasonable. He then took care of the problems I had called about. He was quite efficient and I understood his recommendations although they were somewhat technical. We will probably go ahead with the other work after Christmas.

They came out immediately. Turned out to be an issue with the braker box. The price was a little high but we will use them again due to them doing a good job.

Freakin' awesome. First of all, Elisa monitors that chat, guys, and she's quick to respond and will find you an appointment. Our first clue to good customer service. Next, Scottie came out for the inspection, and gave me every detail to make the decision that fit our budget, and told of some serious issues with our wiring. He was polite and never pushy, even when I flinched at the price -- but remember, electrical work is expensive. And we got our money's worth. Scottie showed up at 9:15 the next morning and worked until 8:30 that night. He was thorough and smart -- he didn't just slap his replacements up but thought about making them work and not look like Frankenstein did our work. He drilled through masonry and rerouted the electrical from the fire-hazard box, and installed and grounded a new box on the back as well as a surge protector. It was H.O.T. ... and he was never short and never complained. He worked like a machine -- at one point, every electrical piece on the back of my house was laid out on the ground. I just knew the inevitable "well, this took longer than we thought and the price will now be XXXX" ... but it never came. They stuck to the original estimate and the job site was cleaner afterwards than when he started. I asked my wife to pick up spray foam to fill cracks because I'm used to service guys who miss some details but he did that too. A filter in the laundry room cracked; he replaced that too. He installed conduit and rerouted another switch ending yet another fire hazard. At the end, he was exhausted but still as cheerful, polite and positive as the beginning. He explained everything he did, told me about their great warranty and told us to call them if there was ever an issue. And the gaslight? well, it was dim after the first fix so he upped the voltage and that small detail is fixed too. Look, these guys are the real deal. I got a detailed estimate and inspection put together in a packet for me at the beginning that they stuck to at the end, and their customer service was second to none. It was expensive but finally, we feel like we got our money's worth. Worth every penny. They will be our new go-to folks for electrical. If you're skeptical about using a franchise, don't be. Elisa seems to have a great crew and she's a great lady. And I thank them for their service.

The first time I called Mr. Sparky about what it would cost to install an electrical outlet in my ceiling, I was told that they couldn't tell me over the phone because "every house is different..." [insert remainder of canned spiel here] and they prefer to just send someone out to give me an estimate. I was not comfortable with that because, as I told the person on the phone, I don't want anyone to waste their time (and mine) coming out here just to tell me that it's going to cost five times more than I want to pay. I then asked if I could speak with an electrician who could give me an IDEA, not a carved-in-stone price, just a ballpark range, from highest to lowest, of what I might be looking at paying to have this work done, so I could then decide if I should get an official estimate. The person agreed to have someone call me, and I waited and waited but no one ever called. I called back a month later and got the same spiel about someone needing to come out and I made the same request to speak to an electrician. This time, I promptly got a call back. I described the situation to the electrician and he told me that he'd probably be able to tie into the existing line, since the draw wouldn't be too high, and the total cost could be anywhere from "$299 to as low as $249." At that moment, I realized why they prefer sending people out to give their estimates. No one in their right mind would hire them if they knew in advance how much they would be overcharged. The reason I know that the estimate I received is excessive is because I spoke to a local competitor, and they told me their hourly rate ($75) and explained how the total cost depends on the materials needed and whether or not wires needed to be run through the attic. From those two conversations and what I already knew about my situation, I figured out that the job I need done isn't gargantuan, thus the price shouldn't be either. Clearly Mr. Sparky isn't concerned with customers that want to shop around and make informed decisions about who they hire. And why should they be? They charge more than enough to compensate for the loss of the savvy consumer's business. Long story short, if you're looking for someone that will be straightforward and won't try to gouge you, avoid Mr. Sparky. I'll be giving the local competitor a call back.

First the office called about a half hour before the appointment, to let me that Greg was going to be on time. When Greg showed up we went over what was going to be done and he gave me the cost of the job. Everything went great, it took him a little over two hours to install all the outlets. I will use them in the future when I have more electrical work done!

Arrived on time, worked until all work was completed. Very professional and a pleasure to work with. I would call them in future for electrical needs.

This service - the best work every. Top of line.

He arrived on time gave me an estimate and did the work the same day. Very happy with the work and the company.

They were fantastic. The only additional cost was a program I signed up for which pretty much acts as a insurance policy. It is something that goes long in my house electrical. They come out and do it free of cost. It is not free though. I pay them every month. I have no dislikes about them. The guy who came over did the job perfectly within a couple of hours.

It was good, they did a great job. I recommended them to a family member. They are very timely and professional.

Mr. Sparky was very punctual, professional and gave an accurate estimate of the project. The price was high, but in hind-sight it is probably better to go with them on large electrical projects rather than using someone like Todd W. who is not reliable and walked-off on the job as a local area electrician after taking $600.00 I will most likely use Mr. Sparky to finish the job and take Todd to court - at least I know they will finish the job! I estimate a competitive electrician may do the job for approx $1K-$1400 and be below Mr. Sparky but not walk-off after having the check handed to him for services incomplete. Anything major, get Mr. Sparky. If you're just doing a small wiring job then find an electrician with insurance, don't pay til end of job. Hard lessons learned.

Great, the technician was very professional and responsive. Gave me an estimate for some other items.

Shad from Mr Sparky made the estimate on replacing my breaker box. First of all he came up with a solution that another provider could not for not moving the box to a different location. When I indicated the estimate was more than I wanted to pay, Shad called his boss and they lowered the estimate to something I thought was reasonable. Shad was on time, calling prior to showing up. Friendly and very professional. Had the work completed in a couple of hours. Installation of the new breaker box has solved a lot of my electrical problems I was having at my house. The old box was in terrible condition and many of the posts were partially corroded or melted. I am completely satisfied with the work Shad did for me and would not hesitate to hire for additional work on my house. Definitely recommend.

Shad was our service person, he was very professional and courteous when he arrived on Monday and gave us our estimate and scheduled our installation for Tuesday morning. He arrived on time and took approximately 3 hrs to do complete, including clean up. Very happy with them and will use them again!!!!!

Awesome job. Very fast and professional.

Estimator arrived on time to review the job's requirements; provided a professionally prepared proposal of all work recommended with itemized pricing. Electrician arrived on time the next morning and did not stop work until 4:00 in the afternoon. Work was correctly. Job site was left clean. These guys are good.

Everything's fine with Mister Sparky. It was fine but high. They were really upfront about it and they just came out. It wasn't that bad and I would say that they were good. They were honest and gave me a very clear estimate.

He wasn't going to do what we wanted them to do. I thought they're going to do one thing but they came out and said "No, we're not going to do that." I don't think that it was that great. I called them and they came out quickly.

I had outstanding service from them. They were professional, pleasant and attentive to their work.

Excellent service. Worked with me on pricing. Delivered prompt, fast, quality service. I would recommend them to anyone.

Someone hit my ceiling fan really hard while moving a couch and the lights stopped functioning. I called Mister Sparky and they repaired the wiring in the ceiling fan so I didn't have to purchase a new one. The technician was very professional, friendly, and even wore little booties to protect my floor from debris. The price was reasonable. I will use them in the future to re-wire my early 60s era home.

Chad returned (from a prior visit) and completed the work with another electrician (I wish I had caught his name as they both performed excellent work). Received a call from the company 30 minutes prior to them arriving and they showed up exactly on time. Work was done in a very professional and timely manner and they cleaned up all the outdated stuff that they took out. I don't like to comment on price, since this type of work is never cheap (you get what you pay for) but I believe it was fair for everything that they had to do. I would recommend this company to others and will definitely use them again.

I had lost electricity in a portion of the house when I was using my microwave oven (which apparently is bad and had a short in it). I checked the circuit breakers and could not find the problem, so I called Mister Sparky and set up an appointment. This was early Tuesday morning and I was told that the earliest open appointment they had was on Thursday morning but that they could put me on a stand-by appointment for Wednesday if anything opened up. Wednesday afternoon I received a call and was told that the electrician was 30 to 45 minutes out and I happily told them that I was at home. Within 30 minutes, Chad the electrician drove up and introduced himself. About 45 minutes after that he had found the problem and had me up an running again. Apparently it involved service panels that were incorrectly installed and not up to today's standards (the house was built in 1963). He gave me written estimates for options to bring the electrical service up to spec. I was thoroughly impressed with the punctuality and professionalism of this contractor and will definitely use them again. Will write another review when I have the update work performed.

The work was of the highest quality. I would strongly recommend Mr. Sparky to anyone needing electrical work done.

The day of the estimate the tech did arrive late due to last-minute call out with poor communication. After that, the service went wonderful. He was on-time at every appointment after that. He even tried to tie in a new ground into looped ground though it did not go well at no additional cost. He kept costs down as much as possible. Now the house is ready for young children when that day comes.