Horrible. Very unprofessional. Very bad job. Probably damaged my house plumbing. Refused to come back and fix the problem. Told me to get the parts myself and fix it myself. Water constantly running out the side of the house full force.
Description of Work: Replaced a pressure regulator and water was shooting out the side of my house from the hot water heater because he didn't know how to adjust the water pressure. He told me to get the parts and fix it myself. He would not come back to fix it. I had to get another plumber to stop the water from coming out the side of the house. It took the other plumber 5 minutes to fix it. Matlock is very unprofessional and does a poor job. He told me he was trying to be nice when he told me to get the parts myself and fix it myself.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Lydia R.
07/2018
5.0
plumbing
+ -1 more
Jared is with the Rooter division of Matlock Plumbing and he and his co-worker were great. On time, quick, professional, and even appreciative. I'm keeping their number on my fridge. L. Robertson
Description of Work: sinks were backing up in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Van M.
04/2017
5.0
plumbing
+ -1 more
Job was completed promptly and efficiently.
Description of Work: Replaced sewer line between house and city sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles W.
04/2017
5.0
plumbing
+ -1 more
They did a great job, very reasonable pricing and excellent work. Highly recommend, will be my first call next time I need pluming help.
Description of Work: Fixed a leaky bathroom sink and disconnected a gas line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Carol B.
06/2015
5.0
plumbing
+ -1 more
Prompt responding, excellent work quality, fair pricing.
Description of Work: On last occasion the provider checked a concern I had about a cut-off valve. Just charged the minimum service charge. On previous occasions the provider did an extensive amount of work replacing a sewer line and water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Van M.
05/2014
5.0
plumbing
+ -1 more
Matlock Plumbing was referred to me by a friend. I called and spoke with Mr. Matlock and described the problem I had. He said he was not sure when he could come, but would call me back. He called the next day and we worked out a time that day for the service call. At the scheduled time, Mr. Matlock and his son arrived and began the repair. They determined that additional parts were needed to complete the repairs properly. Since my lavatory is a vintage 1948 Crane, parts are not available locally. Mr. Matlock assisted me in locating a plumbing supply house in California on the internet that had the required parts, which I then ordered. The parts have just arrived and Mr. Matlock is returning to finish the repairs. I am very impressed with Matlock Plumbing and will highly recommend them to anyone.
Description of Work: Repaired a leaking lavatory faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Valerie M.
05/2013
5.0
plumbing
+ -1 more
Matlock Plumbing's service was reliable and I trust them. They are available.
Description of Work: I used Matlock Plumbing for their services weeks ago.
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Service Categories
Plumbing
FAQ
Matlock Plumbing is currently rated 4.4 overall out of 5.
No, Matlock Plumbing does not offer free project estimates.
No, Matlock Plumbing does not offer eco-friendly accreditations.
No, Matlock Plumbing does not offer a senior discount.
No, Matlock Plumbing does not offer emergency services.