Green Dragon Technology

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It was an excellent service.

See above.

Once again I had to have the help of Green Dragon. He had gotten my computer cleaned and updated and running fast again, but I bought a finance program and I didn't know how to access the files that I needed for it. He was able to do this for me while I was on my computer over the phone. I breathed a sigh of relief, as I thought I had lost this information. My husband has also recently used Green Dragon and referred him to one of his coworkers.

worked out fine

The service was very good.

My computer had been acting up for a while. Eventually, I could not complete any tasks as it would not keep my online connection, and would freeze up. When it did work, which was for an extremely small amount of time, it was very slow. I don't know much about the workings of computers, I only know that I needed it to work! I checked Angie's list and the reviews of Green Dragon. I called Green Dragon, and within a few minutes, my call was returned. He was courteous, professional, very helpful and I was treated with respect (regardless of my limited computer knowledge). My computer was working within 24hours. I highly recommend Green Dragon. The cost was very reasonable also. I intend to return to Green Dragon to get the additional memory.

I dropped the computer off at lunch and told Trey I really needed the files off it to work that day. Within 20 minutes, he gave me a thumb drive with all my work files on it, and 24 hours later, the whole computer was foxed. He gets all our business.

I'd been having major problems with my HP desktop computer locking up, failing to load, unable to keep wireless printer connection active...just about every kind of software problem you can name. I'm fairly computer literate...I knew I didn't have any viri or other malware...something was creating conflicts that were causing my problems. HP's tech support was useless. I even resorted to reformatting the hard drive and reinstalling Windows 7 and all my software--TWICE. Didn't solve the problem. Paid two other computer repair companies to trouble-shoot and fix...they accomplished nothing. One actually created NEW problems, which led to the need for the second "format c." I was getting desperate enough to toss the computer in the river and buy a new one, even though this one is only 18 months old. I'd seen Green Dragon PC's shop in a little strip center...dropped in to talk with him. He suggested I try a couple of things that didn't help, but I liked his ideas enough to take the machine to him--to pay yet a THIRD "pro" to try to solve it. That was a very good decision, because the third time was a charm! :) Troy found the problem very quickly...my internet security suite was the culprit--it was creating the conflicts...disabling it solved all the issues. Troy's fee for this was a VERY reasonable $65. However, I couldn't be without antivirus and other security software and I've never liked Norton or McAfee, so I asked for his recommendation and bought two programs that he sells. He didn't try to push them on me...he only offered them after I said, "I'll need another security program, what do you recommend?" Bottom line: I heartily recommend Green Dragon PC! !