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DON'S PROFESSIONAL CLEANING

3.8(
4
)

Carpet Cleaning

About us

carpet cleaning, window cleaning, hardwood floor cleaning

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, window cleaning, hardwood floor cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.8
value
2.8
professionalism
5.0
responsiveness
4.7
punctuality
5.0
Write a review
Showing 1-4 of 4 reviews
Betty M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned 4 room carpets before we moved into our new home. They were very professional and made us feel welcome to the area.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott P.
03/2014
3.0
carpet cleaners
  + -1 more
.
Description of Work: He did 2 living rooms for 140.00ish he was on time and did a good job but 140ish?
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$140
Gordon L K.
07/2012
5.0
carpet cleaners
  + -1 more
I have pets, so he has come back many times as you can imagine. He had to come out once not quite a week after he had cleaned my carpets, because I had a sick puppy. He was such a good quality person, that he did not want to charge me full price. He has kept a 12 year old carpet looking brand new. He always gets every single stain out. He is trustworthy and honest, so I trust him in my home. He is also very clean and a family man. I would recommend him to my mother.
Description of Work: He cleaned 2300 Square feet of carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Lori W.
06/2012
3.0
carpet cleaners
  + -1 more
He's a nice enough guy and I liked him but I didn't get the results I wanted. My dogs were pretty bad about having accidents but it was so bad he couldn't fix it. He was willing to come back and try it again. I have no complaints against him. It doesn't necessarily mean that if he were to clean the carpets for someone who didn't have dogs that he wouldn't do just great. The carpet was really old when I moved in and there was a pet smell before I moved in. The price seemed high but I was moving that week and I needed someone to get it clean. I spent a lot of money that I didn't have. I don't have carpets any more so I wouldn't need him anymore. I would tell others that he was professional and he came on time and he did what he said he was going to do; he just couldn't get the urine smell out of the carpet.
Description of Work: Don's Professional Cleaning tried to clean my carpet. I didn't get my deposit back because he couldn't get my dogs' urine smell out of the carpet.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from DON'S PROFESSIONAL CLEANING
We first went to this client's house on 3/5/12 to give her an estimate and to do the cleaning. We walked through the house and done measurements and assessed the condition of the carpet. There was heavy soiling along with pet and dye stains in various areas through out the house. I told her that some of the stains would be permanent and that the pet smell could be also if it had soaked down to the carpet pad.The only option then would be to remove and replace the carpet pad.She had three bedrooms, one with a large closet, a living room, dinning room, bathroom and hallway to be cleaned and she only wanted traffic areas cleaned and no furniture moved. This came out to be 766 Sq Ft of carpet to be cleaned. I told her that the price came out to $230.00 and she agreed on the price. After the cleaning most of the stains had come out except for some dye stains in the bath room. About two weeks later Lori called us and said she had some issues with the carpet. I told her I would be glad to come by and clean it again at no cost the next day. She said that she wanted to wait two weeks because she was moving out and she wanted me to do all the carpet after she moved out so she could get her deposit back. I told her that I couldn't do all the carpet at no cost because I didn't clean all the carpet before. She said that she would pay $50.00 to clean the remainder of the carpet. I told her I couldn't do the remainder for less than $150.00 and she agreed on this. After the last cleaning on 4-14-12 the carpet was as clean as it could be at this point. I wish she could have got her deposit back but I couldn't reverse the damage that had been done. Everything was done according to the iicrc (Institue of inspection cleaning and restoration certification) guidelines. At the end, her total cost was $380.00 and roughly 1300 Sqaure Foot of carpet.

    Contact information

    498 Cranfield Rd, Mountain Home, AR 72653

    www.ozarkhomesandproperty.com/dons/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning

    FAQ

    DON'S PROFESSIONAL CLEANING is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    DON'S PROFESSIONAL CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DON'S PROFESSIONAL CLEANING offers free project estimates.
    No, DON'S PROFESSIONAL CLEANING does not offer eco-friendly accreditations.
    No, DON'S PROFESSIONAL CLEANING does not offer a senior discount.
    Yes, DON'S PROFESSIONAL CLEANING offers emergency services.
    No, DON'S PROFESSIONAL CLEANING does not offer warranties.
    DON'S PROFESSIONAL CLEANING offers the following services: carpet cleaning, window cleaning, hardwood floor cleaning

    Contact information

    498 Cranfield Rd, Mountain Home, AR 72653

    www.ozarkhomesandproperty.com/dons/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed