R & A Residential Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
As an Angie Service provider and customer, I am rather disappointed in Robbie Redleaf, owner of R & A Residential Services. I have used for quite some time as a customer whenever I needed a project completed. I recently began using Angie as a service provider and oftentimes I choose to subcontract projects. I recently chose to subcontract Robbie for 3 separate projects. We lost the first 2 projects because the customers were unhappy with the price quoted. The price I quoted was the price Robbie provided in the estimate he submitted to me. To my surprise, Robbie gave the third customer his quote directly although he had agreed to provide the estimate to me since I was his customer. He placed my customer and myself, in a rather untenable position. I informed my customer that I do not fault her at all and was pleased that she had someone to complete her project but that I would not be legally responsible for the outcome if Robbie failed to meet her expectations. I have spoken to her since Robbie completed most of the project but had not returned to finish at that time. She stated that she was satisfied with his performance and paid him in full. She has since called me for help on other projects. What Robbie did was unethical and reflects poorly both his business and himself. Most importantly, his behavior reflects poorly on and service providers. It is my hope that Robbie will accept responsibility for his behavior and make a proper anends the everyone he has negatively affected. I wish him well.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Chris W.
04/2022
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
225 North West St, Mount Ida, AR 71957
Service hours
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Service Categories
deck cleaner,
handicap supply store,
screen repair company,
woodworker,
deck company
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Yes, R & A Residential Services offers free project estimates.
No, R & A Residential Services does not offer eco-friendly accreditations.
No, R & A Residential Services does not offer a senior discount.
No, R & A Residential Services does not offer emergency services.
No, R & A Residential Services does not offer warranties.