Precision Door Service of Central Arkansas

Precision Door will overcharge you 200%!!!! Shop around due your due diligence, their prices are outrageous!!! I will never use them again nor will I recommend to anyone!!!

For the holidays, the response was outstanding. From initial contact to completion of repairs took less than one business day . After a thorough inspection, Josh, reported his findings, clearly explained the options, and provided firm quotes for eack option. He had everything he needed to complete the repair. What I needed to accomplish was done within 2 hours.

I write few reviews but this company was so dishonest that it is necessary to document it. I called them as my double garage door was malfunctioning. About 50% of the time, it would stop when closing, like something was triggering the laser beam sensor. This had been going on for a month. I figured the laser needed servicing, as it had been somewhat problematic for years. Ethan and his supervisor arrived in early October 2023. They checked the double garage door and declared the entire door (door, springs, and motor) needed replacing. The reasoning was very nebulous at best. They said the track was at a severe slant. The springs and rollers were worn out. And the motor, well you can never tell with motors and it might as well be replaced as well. They went on to say that we should replace the single garage door at the same time as it would not match. Both doors are 7 years old. The double door motor is 3 years old. The springs on the double door were replaced two years ago. The single garage door is only used every few weeks as we do not park a vehicle on that side. The estimate was a whopping $11,000 and they wanted to replace the perfectly functioning single door!!! I was not home when they told my wife all of this. She thought it was patently untrue and they were trying to take us, especially considering much of the equipment is only a few years old. I measured the angle of the track with a level which proved it was nearly perfect. Given how fuzzy everything sounded, we decided to get a second opinion. We then called another garage door service, who sold us the doors when we built the house. They said the laser sensor wire had indeed become partially disconnected, causing the door to malfunction. They said the rollers were worn, but not worn out and offered to replace all of them for $12 ($1/roller). They tightened the chain, replaced the rollers, and repaired the sensors. The total bill was $225. This company is terribly dishonest and will absolutely sell you things you do not need. They tried to defraud us out of $10,775. Call somebody else!

Great team came out and replaced my garage door and opener. Polite and and great customer service.

Na

They did an amazing job and I would use them again.

Fast and super professional. Explained the issue and fixed it promptly. Highly recommend.

prompt & very knowledgable about product.

They explained everything detail of the project. Overall very professional job and very happy.

Pete was professional and worked quickly. He explained his work to me and made my door "whisper" again.

Good service!

Friendly

Great Job!

Customer Service was great during scheduling. The technician called the day of the appointment to let us know he was in his way. 2 technicians were sent because a very large garage door on our pole building came off the track and the repair required 2 guys. The technicians were VERY knowledgeable and explained what needed to be fixed. They fixed the door and made adjustments to the auto-opener to reduce the probability of the issue happening again in the future. We will be using this company again to inspect our other garage doors and make any necessary fixes or adjustments

Courteous,knowledgeable

Timely and professional.

The worker was polite, skilled, and clean. Very good service.

In this day and age it is REFRESHING to find a company and staff who are in every way PROFESSIONAL. I was pleasantly surprised that they were able to schedule someone to come out the same morning that I called. Taylor not only fixed my broken spring, he explained the hows and whys of each step in the process. My doors are nearly 30 years old, and were due to fail decades ago. Taylor was genial, knowledgeable, capable and didn't dawdle around. I will definitely recommend this company to everyone!

great people to work with: office and tech.

An excellent job was done. The installers were friendly people and I myself would recommend this company to others.

Alex was the installer and he was very knowledgeable. He quickly diagnosed the problem and fixed the issue. He left a clean work site and removed the old parts.

Great work and prompt.

Service pro was indeed a pro...quick, knowledgable,,and with all the parts to repair the door. Only negative, there were more expensive, but getting it fixed immediately was worth it.

the guys Sammy and David were wonderful professional and very informative about their work. we were very pleased!

Great company and technicians.