Laura's Draperies and Blinds

Everything started off just fine. Laura was responsive and professional. She provided a few suggestions for what would work in my house and she came to my house for a meeting, during which she measured the windows I was focused on. The total cost of the project was probably around $8,500 - $10,000. Then, for reasons I cannot explain, Laura ghosted me. Wouldn't return my phone calls, texts or emails. I tried for about 2 weeks to get her to respond and she wouldn't even give me the courtesy of a "I don't think I can help you". I've encountered plenty of unprofessional people in the LIttle Rock contractor set - but you can usually see them coming. Laura, on the other hand, presents as a professional but clearly is not. I cannot provide any insight into her work, but I can absolutely state that you should at very least line up an alternative vendor as she is very likely to simply disappear with no explanation.

The design part was great! Laura was professional and knowledgeable and was able to quote me a price on the spot that was determined by the size and type of blinds. I discussed the price with my husband that night and put a check for half in the mail the next day. So easy. The tricky part was the installing of the blinds because the windows line a steep staircase. Her guy that does installations is fearless! His wife came along to hold the ladder, which I'm very grateful. He even helped adjust the length of the pulls since I'm really short and the windows are very tall. Additionally, he installed little, clear cleats to tie up the long pulls on each window. We've had the blinds for several weeks and I couldn't be happier.

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I contacted Laura who responded promptly. She came to my house several times to consult with me regarding fabric, color choices, etc. She was personable and extremely patient while I made my decisions. Her prices seemed very reasonable and fair. The window treatments were ordered and installed within four weeks. She did not charge for the consultations or the installation. The window treatments are lovely and I am extremely pleased with her service. I will absolutely use her again.