Springdale Plumbing

Great job and customer service. He even brought in a package from the front porch to help me out!

Honest and friendly

I called in a warranty claim for a toilet that would not stop draining, and they assigned Springdale Plumbing. The plumber, Jim, had a bad attitude and complained about the warranty company making him do a diagnostic on the toilet he was replacing. Although the toilet replacement was covered, the flange was not. Mike, the office manager, double-billed me a for a detach/reset of my toilet (the warranty covered a detach/reset as part of the covered toilet replacement, but the amount they billed for the flange work also included an amount to detach/reset). The plumber made a huge mess in the bathroom, and ruined one of our towels cleaning up. This all happened right before Thanksgiving. Mike guessed (correctly) that I could not get another plumber out before the holiday, so I was forced to pony up to their inflated price. When I attempted to convey my frustrations to Mike and get him to finish the clean-up, he blocked me.

Smooth! Jim was professional and fast! I was very thankful for his professionalism, as it made me feel safe. And I was thankful for his knowledge, which meant he was in and out quick.

Excellent service! Very knowledgeable in his field and completed the task in a timely manner.

I told Jim what was going in, break in the main water line and the leak was found with the hole already dug down to the line. I asked if he could give me an estimate, he told me he charged $29, which I was fine paying. He then told me if he had to dig in my yard it was $1000 no matter what. I asked even with the whole already dug, he stated it again. I asked if he could come give me an estimate, he stated that he could, but he basically already gave me a free estimate. He stated again it is $1000 if I have to dig in your yard. Found someone else that actually came and looked, it took them 45 minutes to repair since it was already dug out and I paid 250. Would not recommend this company to anyone.

They were fast . They cleaned up Yes would call for next plumbing problem.

Good quality

Ok when well

He was fast and efficient. Also friendly and courteous. He will be first on my list for plumming needs.

Quick and easy.

It was fine it was good very timely did what I did anticipating. Very satisfied

It went fine.

Great! Every time Springdale plumbing is fast and responsive!

Fantastic great job

They have done excellent job.

Jim Oxford is a gem. We bought a new house and needed multiple things repaired or replaced. Jim showed up when he said he would, he clearly and concisely told us our options, their prices, and what he recommended. All of the things he described we needed made perfect sense. He was polite and easy to have around. All of the repairs that he has done for us over the last 2 years work perfectly. He’s also funny.

Great service and no hassle!

The technician called before arriving and showed up on time with a sense of urgency. He was able to assess the situation and handle properly. I am very satisfied.

Very good very professional and extremely efficient explain everything

We put in a service request through our home warranty company and Springdale Plumbing contacted us to following morning. Jim arrived a couple of hours later, diagnosed our leak under the kitchen sink, quickly replaced a faulty hose, gave me details and answered a few questions, and was gone within 20 minutes. He was great; professional, no-nonsense and courteous. He also installed a new water heater for us in January 2022. We appreciate Jim and Springdale Plumbing, and we highly recommend them.

I’ve had the pleasure of working with Mike and Jim for three years now. They have replaced a hot water heater, garbage disposal and worked on two toilets for me. Mike always calls quickly to ensure our appointment is confirmed (same day). Jim calls before he arrives and is always on time. He always goes above and beyond to fix the issue and anything else he notices. I strongly recommend Springdale plumbing for any of your needs. I also just found out they do some handy work on the side and will definitely be engaging them on small projects around the house. They’re honest and trustworthy and prompt. What more can you want?

We've had Jim our several times to fix a variety of different issues and we have been extremely pleased with the work every time! He has been able to quickly diagnose AND fix each and every time!

They came out until we got it all corrected!!