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OCEAN POOLS INC

Pool Sales Construction and Installation

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
1.5
value
3.5
professionalism
1.5
responsiveness
1.5
punctuality
1.5
Showing 1-2 of 2 reviews

Mika M.
07/2015
2.0
swimming pools
  + -1 more
Finally in June 2015 we fired Mike Mitchell and Ocean Pools after being put off time and time again all the way through Mid-June. To top it off both us and our neighbor had structural engineers come in and they provided us checklists of things wrong with the structure of the pool and rebar work that had not been completed. We finally fired him the third week of June and hired another company to complete our pool. We have since had an attorney send him a letter requesting money back for work that was not completed. His response was that we would be receiving nothing and that we fired him without just cause. He has had 11 lawsuits filed against him for the same thing over and over. We have filed a police report for Theft By Deception and have video evidence of him coming to take a skimmer off of our pool and taking it to another pool in our own neighborhood and installing it. We are also in the process of filing a complaint with the state board to get his license pulled so that this doesn't happen to anyone else in the future. If anyone asked, I would say that this is the worst experience that I have ever been through and that he is the most deceptive person I have ever dealt with.
Description of Work: We signed a contract January 29th 2015 for a new pool. We paid $26,000 of the $40,000 total cost through March of this year. No work was done basically from Spring Break of this year through June 20th.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$400,000

Sherry S.
08/2013
1.0
swimming pools
  + -1 more
Very poor service. Pool contact signed in sept 2012. Easement received in Oct 2012 pool was dug and they were going to pour concrete so we paid and nothing else was done until july 2013 Never there when they say they are coming to work on it It's August and still no pool only gunite is done. He says the tile is in and he has a pool ahead of us so there's some one out thee who signed a contract before us? We recommended him to our best friends right after he started ours and they have been waiting for several months too same as us only gunite. We recently found another couple who have the same contractor, same problems. Would love to hear from any one using Ocean Pools.
Description of Work: Contracted to build a swimming pool on 9/29/2013. Has not finished the job

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$335,000

    Contact information

    114 E MONROE AVE, Lowell, AR 72745


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool Sales Construction and Installation

    FAQ

    OCEAN POOLS INC is currently rated 1.5 overall out of 5.
    No, OCEAN POOLS INC does not offer free project estimates.
    No, OCEAN POOLS INC does not offer eco-friendly accreditations.
    No, OCEAN POOLS INC does not offer a senior discount.
    No, OCEAN POOLS INC does not offer emergency services.
    No, OCEAN POOLS INC does not offer warranties.

    Contact information

    114 E MONROE AVE, Lowell, AR 72745