Since 1987, Bud Anderson Heating & Cooling has been dedicated to superior heating and cooling services in Northwest Arkansas and Southwest Missouri. Our well-trained Lowell air conditioning and heating professionals complete all of their work with a special focus on complete customer satisfaction. From basic maintenance to new system installations, no job is too small or too big for our team of Lowell air conditioning, heating, electrical, & plumbing specialists.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.
Our tech was Saul Lopez. He was excellent! Recommend him highly. We had a buzzing noise coming from our heating/a/c unit that we purchased from Bud Anderson a couple of years ago. He took care of the problem by replacing a fan. It is under warranty. Very professional and pleasant to work with. He was the tech who serviced the unit back in January. Will always ask for him. Well done.
Description of Work: Had a buzzing sound coming from the fan. He figured out the problem and replaced the fan and it works perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan G.
02/2023
1.0
plumbing
+ -1 more
We called for their plumbing service to install a dishwasher. The tech did his job arriving on time. I was then informed that their labor rate wasn’t the best and was $500+ per hour for plumbing. It would bill at 1.5–2 hours plus parts and taxes. The standard cost for dishwasher installation is around $200 everywhere in America. Bud Anderson would be $800-$1000+ for this job. After asking the tech to leave 45 seconds into being in my home I received an invoice for a dispatch fee of $79. I spoke to Shannon their operations manager who told me that I was told about the $79 fee. When told their prices were gouging at $500+ per hour labor rate he told me that’s my right to that opinion. I installed the dishwasher in under 45 minutes free. I will have to call Ira Preuett the owner and discuss this further.
Description of Work: Dishwasher Install
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Colene F.
03/2021
5.0
electrician
+ -1 more
Great job, very friendly and quick. Would rehire for another electrical job.
Description of Work: Dryer outlet replaced.
Rating Category
Rating out of 5
Yes, I recommend this pro
Rachel H.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Great! We loved Ricky's professionalism and friendliness as well as how thorough he is. He also offered additional services and let us know about additional services that Bud Anderson offers as well as made recommendations regarding safety and carbon monoxide detectors.
Description of Work: AC/Heating Maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Response from Bud Anderson Heating & Cooling
Thank you for the positive review of Ricky. I completely agree that he is a great technician. We are blessed to have him on our team. We truly appreciate your business.
Jana B.
11/2020
5.0
plumbing
+ -1 more
Mike was great! The quality of work was excellent and he was very efficient and helpful with suggestions to address our needs-- the work was to accommodate my elderly mother in her home. He provided all the fixtures in addition to the installation. Very professional and polite and punctual. My mom's house is in a rural area where it can be hard to find companies to provide services, so I am especially appreciative. I received texts and calls to confirm the appointments and arrival times. I would definitely recommend them.
Description of Work: Replace two bathroom faucets and pipes; replace a toilet; repair a toilet; install 3 grab bars in shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Bud Anderson Heating & Cooling
Thank you for the positive review of Mike and the services he provide. I'm happy to hear we was able to help your mother. Thanks for choosing us.
Crystal C.
10/2020
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
We had a tech from a different company come out and “fix” it and then it quit working again the same day. Nick came and inspected it for safety as the tech from a different company should have but did not. Nick found our unit to be unsafe and needed to be condemned. I am very glad that your company/technicians are professional and take the proper steps to ensure safety instead of just repairing it and leaving me with an unsafe unit. He was very prompt, professional and explained everything very well so I had an understanding and visual of why the heater was condemned. It is clear that your company/technicians care not only about their job but also the customers overall safety. We will definitely hire you guys again!
Description of Work: Heater was out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you so much for the positive feedback on Nicks work. I am very happy that Nick was able to find the safety issue and presented your options to deal with it. Our techs are outstanding and I'm so proud of them. Thanks for giving us the opportunity to earn your business.
Bill A.
10/2020
1.0
heating & air conditioning/hvac
+ -1 more
I did not use this business. I used AirPro who called almost immediately. They were very professional and very knowledgeable and repaired my problem quickly.
Description of Work: Thermostat replaced.
Rating Category
Rating out of 5
Response from Bud Anderson Heating & Cooling
I'm sorry that we did not get the opportunity to earn your business. I really don't understand the F score as we did not get the opportunity to come to your home. When you submit a job through online channels it's open to many service providers to contact. We book as many as possible depending on the current workload.
clay W.
10/2020
5.0
water heater repair, air duct cleaning
+ 0 more
After initial miscommunication on price was straightened out and now satisfied.
Description of Work: new water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Bud Anderson Heating & Cooling
I'm very happy to hear it was straightened out. Thank you for giving us the opportunity to earn your business.
Jennifer H.
09/2020
5.0
heating & air conditioning/hvac
+ -1 more
We had an issue with a new unit when several parts failed after just two years. Instead of making us wait for the parts to arrive over the Labor Day holiday (well into the following week), they installed a brand new unit within a day and a half. I cannot recommend Bud Anderson, our installer Michael Morgan, and his coworker enough (I didn’t get his name.). THIS IS WHO YOU CALL IF YOU NEED HELP WITH A/C! Thank you, thank you, thank you.
Description of Work: Air conditioner install under warranty
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the recommendation and for your patience during the repair and replacement. That's why we love the Daikin brand. They really do stand behind their equipment.
Cynthia C.
09/2020
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Great! Aaron was thorough, communicative, and efficient with my seasonal service.
Description of Work: Seasonal service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for choosing us to take care of your HVAC needs. We appreciate your business.
Scot H.
08/2020
5.0
plumbing
+ -1 more
Went very well, Our technician was punctual and worked us in to finish up or project the same day.
Description of Work: Alteration to existing water line and addition of a new water hookup.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Bud Anderson Heating & Cooling
Thank you for choosing us to provide for your HVAC and Plumbing needs. We appreciate your business.
Josh J.
07/2020
3.0
plumbing, air duct cleaning
+ 0 more
The repair itself was perfect. The plumber (Michael) was fair professional and courteous. However, I was charged $330 to repair a leaky faucet. The repair literally took less than 10 minutes. Doctors don't even make that kind of wage. I cannot complain about the quality of service, I just feel completely taken advantage of. Especially during this pandemic when I am out of work and need every dollar just to make ends meet.
Description of Work: Leaky faucet in bath tub
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
$330
Response from Bud Anderson Heating & Cooling
Our plumber was on the site for over 1 1/2 hours. The amount charged is a set price for that repair. If it would have taken him 4 hours he would not have charged you more. We always quote the price and get approval before the job is even started. They have a particular skill set that most of us do not possess and are licensed by the state. I am however sorry to hear about you employment status.
Connie S.
06/2020
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
+ 2 more
Marcus got here on time listened to maybe issues in the future, he checked everything with suggestions on what needed to be done. Have an appointment next week for new hot water heater. We have done business with Bud Anderson for several years with electric, plumbing, and H vac they are awesome. Thank You Marcus good job
Description of Work: Annual check up on plumbing
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the great feedback on Marc. We truly appreciate your continued business.
Connie S.
06/2020
5.0
electrician, plumbing, air duct cleaning
+ 1 more
Jannine did an awesome job of scheduling my appointment what I like about Bud Anderson is they have really good techs and the best customer service and they answer the phone. Thank You Jannine for your help and Bud Anderson for taking such good caare of us
Description of Work: Jannine took my call for service on yearly check up on plumbing and electrical
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the kind words about Jannine and the technicians. We appreciate your business.
Susan Y.
05/2020
5.0
plumbing
+ -1 more
It was easy to set up an appointment. I liked that they text a photo of the plumber and a reminder of the appointment. Plumber contacted me and asked if he could arrive earlier than the appointed time, which was nice. He was friendly and professional. Got his quote, which was fairly priced, but did not choose to use this company. If I need plumbing services in the future I will contact them again.
Description of Work: I needed a valve attached to an outside gas line.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the review and we are here for you anytime you need us. We appreciate the opportunity to earn your business.
Samuel D.
01/2020
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
A visit from a Bud Anderson plumber to our previous residence let us know that it's important to run a flush kit to keep scale down in a Rinnai water heater. Someone else had installed the heater in our new place and neglected one of the isolation valves needed for the flush. Dave was quick, professional, courteous, and friendly. This after having to go through some extra steps to find our out of the way home. I'll ask for him the next time we have a plumbing need.
Description of Work: Install isolation valve for a tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us to fix your plumbing needs. I'm happy to hear David was able to get you fixed up.
Billy S.
01/2020
5.0
electrician, heating & air conditioning/hvac, plumbing
+ 1 more
They are excellent and are great people. We have never had any problems and we would highly recommend them.
Description of Work: We have been using them for over 10 years. They installed a new HVAC system and service it twice a year. They also did some plumbing and electrical work.
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,000
Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us.
Jo ann P.
12/2019
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Great work electrician Dwayne very professional and efficient
Description of Work: Electrical panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for choosing us for your electrical needs. We truly appreciate your business.
RF C.
10/2019
5.0
heating & air conditioning/hvac
+ -1 more
Quick, but thorough. Technician was polite, informative and professional. Bud Anderson is a well supervised and superlative home service company!
Description of Work: Semi-annual system check-up!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us for your home service needs.
Lisa G.
09/2019
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Excellent! David was very professional.
Description of Work: Part replacement inside toilet tank
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Bud Anderson Heating & Cooling
Thank you for the review and your business.
Martha J.
09/2019
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Michael arrived on time and was very professional. He wore shoe booties to avoid tracking dirt in my home. He was very pleasant when we interacted.
Description of Work: Adjusted the internal gadgets in the water tank for the toilet
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us to service your plumbing needs.
Terry H.
08/2019
5.0
electrician
+ -1 more
Very well, Rough in with power from the meter was completed as requested. Final electrical was completed as requested. Everything works as planned.
Description of Work: Complete electrical system in a 16 X 50 tiny house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Bud Anderson Heating & Cooling
Thank you for choosing us for your electrical project. We truly appreciate your business and the review.
suzette M.
08/2019
1.0
heating & air conditioning/hvac
+ -1 more
They didn't even have the courtesy to return our call !
Description of Work: Plumbing repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Bud Anderson Heating & Cooling
I would like to apologize for any missed opportunity to connect with you. We would very much like to investigate what may have happened. If you would call 479-927-2700 and ask for Sharon and provide her with the phone number used to call us we can see what happened and make corrections for the future.
Joanne S.
07/2019
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
N/a only an estimate, unable to finish
Description of Work: New hot water tank
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bud Anderson Heating & Cooling
Thank you for choosing us and for the review.
Joy D.
07/2019
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
I knew that amount was ridiculous! I would not hire this plumber, I feel like it is about money and not helping the customer. I would not recommend this company.
Description of Work: I needed my front yard water spick replaced. They quoted me over $800, I got it fixed for $250 within a couple of days PLUS they charged a fee just to come to my house, that is $64.75
Rating Category
Rating out of 5
value
1.0
responsiveness
4.0
punctuality
4.0
Response from Bud Anderson Heating & Cooling
I'm sorry that we were not able to deliver you a satisfactory quote although we were cheaper than your previous quote.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Water Heaters,
Drain Cleaning
FAQ
Bud Anderson Heating & Cooling is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Bud Anderson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bud Anderson Heating & Cooling offers free project estimates.
Yes, Bud Anderson Heating & Cooling offers eco-friendly accreditations.
No, Bud Anderson Heating & Cooling does not offer a senior discount.
Yes, Bud Anderson Heating & Cooling offers emergency services.
No, Bud Anderson Heating & Cooling does not offer warranties.
Bud Anderson Heating & Cooling offers the following services: Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.