Since 1987, Bud Anderson Heating & Cooling has been dedicated to superior heating and cooling services in Northwest Arkansas and Southwest Missouri. Our well-trained Lowell air conditioning and heating professionals complete all of their work with a special focus on complete customer satisfaction. From basic maintenance to new system installations, no job is too small or too big for our team of Lowell air conditioning, heating, electrical, & plumbing specialists.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.
They were pretty overpriced. I called them out to fix the motor and they said that my entire system would need to be replaced. They quoted me close to $10,000 to replace my entire system and I found out from competitors that the actual price to replace my system would have been between $3,000 and $4,000. So, in the sense that I needed something done right away, I went ahead and had them replace the motor. I told them, "Do not worry about replacing the system. Just replace the motor." They said that they had to order in a motor and it would take a few days. Whenever they got in the motor, they charged me $800 for the motor and I have an Associates degree in Industrial Maintenance Technology so I know what these motors go for. I can look them up in Granger and looking at that, they had about a $500 mark up on that motor. The thing was that they offered me financing for the $800 so I took them up on that. I went ahead and paid the overprice for the motor because they had financing and everything on it. So, they put it in and the motor worked for about two or three months and then it locked up and they came out and replaced it again for free. Even though they did good work and they solved the problem and everything and they took care of it, they were awfully high on their price. I do not think that I could afford to use this provider again in the future.
Description of Work: I used Bud Anderson Heating & Cooling probably about a year ago or a little over a year ago for replacing a boiler motor on my heating and air conditioning system.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$800
Michael C.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They are timely. They get the job done pretty quickly. Once they are finished, they did an excellent job. They seem to be very thorough about their work. For me the cost was very reasonable. They did a complete tune-up on my system for $79. For me they're my go to service provider. They are always there and when they said they are going to be there.
Description of Work: They did an annual check-up on my heating and cooling system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Greg D.
06/2014
1.0
heating & air conditioning/hvac
+ -1 more
It was a very bad experience. They came and inspected our current system and recommended that I upgrade everything which would cost me $10,000. I decided not to take them up on it. I looked into it myself and replaced the circuit board for $230 and it fixed the problem.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
Gary B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
I like the way they handle themselves and I like their professionalism from their people. The air conditioner I bought was a lifetime warranty and they come out and check it ever 2 and half months. If I had any problems, I call them and they come right out. Even in the middle of the night or holiday, they come right away. That's the kind of service that I like. They know what they're doing and I would suggest them to anybody. They may be a little more expensive.
Description of Work: They were just doing some check-up on my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff D.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
I was a little disappointed that they found some things but we called them to do the inspection. They weren't too far off on their punctuality. I probably would use them again.
Description of Work: I used Bud Anderson Heating & Cooling to do an inspection. They also did some repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Jill M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
We are very pleased with them. We are under a warranty program with them for a new HVAC. They are quick, on time and accurate. They take care of problems before they get bigger. Their work has been just fine. We didn't compare their prices. We would absolutely use them again.
Description of Work: We used Bud Anderson Heating & Cooling to do regular general service. They put in a new HVAC system in our house 2 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie H.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went fine. We had a service contract but I don't remember the cost. We let it lapse though so that was our last time that they would be by contract. They installed our system. They came on time.
Description of Work: It was for a 6 months maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim F.
06/2014
5.0
dryer vent cleaning, heating & air conditioning/hvac
+ 0 more
Bud Anderson Heating & Cooling was very good. We had a maintenance contract with them on the house and we use them to come out here every summer and every fall.
Description of Work: They were out to maintain our air conditioner. They cleaned the air conditioning coil, checked everything on the compressor outside, replaced the filters and make sure everything is in working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kaye B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were professional and they did a good job. They say that they give you a second opinion on things if someone tells you it’s ruined and they come and fix it. I think that is kind of cool. It’s a good company, I like them. I would use them again. They make a good effort to get out here actually.
Description of Work: I think they installed AC a few years ago. They came out and checked the unit when it froze up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jeanne R.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
It was reasonably priced. They are close by. They are punctual. They come right back if you have questions or you feel something may need to be tweak, something like that. They stand behind their work.
Description of Work: I used Bud Anderson Heating & Cooling. They adjusted the heater.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
C. Lee M.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
They are very professional, but they are expensive. I have been happy with the service I have received.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$2,500
Edward P.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was good. They did a good job.
Description of Work: They came by once a quarter. They just service an air conditioning unit. It was part of the purchase price when I bought it 2 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn W.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
I had an excellent experience. I've been using them for eight years. They're very professional. They're always on time and if they're not going to be, they'll call and let me know. When they come in, they're very aware of my furnishings. They put little booties on their shoes. They're a top-notch company. They're the ones that installed my HVAC unit and I've not used anyone else.
Description of Work: I'm under contract with them. They come out two times a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nathan P.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They did fine. They did exactly what they said they would do. In terms of quality, so far so good on the units. They showed up on time. They were very punctual. They did a good job of explaining exactly what they were doing, why and they got the permission.
Description of Work: Bud Anderson Heating & Cooling just came out and did a startup service for 2 units for us. It also included couple of parts to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Steven N.
06/2014
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
The experience with this company was good. I will use them again in the future.
Description of Work: I used Bud Anderson Heating & Cooling to clean and tune up my HVAC system. They also repaired some ductwork.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ewart S.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
I pay $180 a year to have it serviced twice a year and I think it's a little high.
Description of Work: They service my unit twice a year.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Chris I.
06/2014
1.0
heating & air conditioning/hvac
+ -1 more
It was a terrible experience. They tried to charge me to do a leak test which was $700 and the A/C compressor obviously had a hole in it. What they wanted to do was either charge me $700 for a pressure test or sell me a new unit which was overpriced. I went somewhere else and I had a good experience.
Description of Work: .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Tom K.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They are excellent. It is a yearly contract, and I like them so much, that I have them for 2 houses. They are due to come next month for a summer check in both house. I would recommend them for their timely service, and thoroughness. Their price is a little high, but they are worth it.
Description of Work: I am on a yearly contract with them for two houses. They provide service if you need it, plus cleaning twice a year on a certain price. They last came out in November, for the yearly cleaning, and replaced the motor up in the attic somewhere.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rita C.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
The service was satisfactory. The price was a little high.
Description of Work: They did a cleaning.
Rating Category
Rating out of 5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
James M.
06/2014
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
+ 1 more
They are good. One of his workers came out twice, and they did a pretty nice job. I was satisfied with them. They took it apart, and I guess the previous owner had somebody else look at it, and they took it apart, and showed me how much dust there was, and showed me how the other company had just reached in with their hand and cleaned it. They also took apart the air conditioner, and cleaned it out. What was nice, was that when they go in and out of the house, they put on the little booties, and they kept the house clean. They are courteous, and they are good. They came on time, they did a great job, and I had no problems with them.
Description of Work: I bought this house in November of 2012, I called Anderson for the digital thermostate, because they put it in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian J.
06/2014
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
+ 1 more
We think that it went really well for us. It has been working great. We had to dust and vacuum everyday before they came out. We were very pleased at the service that they gave us. They were extremely polite and professional about it. We would have them back and we have recommended them to neighbors. Other people in my neighborhood have used them. We called them and they came a couple of days later. They were punctual in getting it done on time and they showed up on time. We would recommend them to anybody.
Description of Work: Bud Anderson Heating & Cooling cleaned our ducts. Then installed a central filtering system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kimberly M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
We've had a good experience with them a couple of times. The last time they couldn't resolve the issue. It was more a plumbing issue but they tried and they refunded our money. The service went very well. We had worked with them before.
Description of Work: We used Bud Anderson Heating & Cooling because we had a leaking pipe from our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeremy W.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
The positive is probably there...little professionalism. Any negatives will be the push of their yearly subscription plan for yearly check ups is a little too hard.
Description of Work: We used Bud Anderson Heating & Cooling for a few maintenance jobs and they also do unscheduled repairs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Leslie T.
06/2014
2.0
heating & air conditioning/hvac
+ -1 more
I would not recommend them. They are inconvenient, pushy and when they do come out; they take forever. I am waiting for my two year contract to run out. The price is reasonable. When I do get them settled into a time, they do show up on time.
Description of Work: Bud Anderson Heating & Cooling service my heater and air conditioner.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$216
Jerry C.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They did a good work and they did it very timely. They were good people to deal with.
Description of Work: They installed our HVAC systems.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Water Heaters,
Drain Cleaning
FAQ
Bud Anderson Heating & Cooling is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Bud Anderson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bud Anderson Heating & Cooling offers free project estimates.
Yes, Bud Anderson Heating & Cooling offers eco-friendly accreditations.
No, Bud Anderson Heating & Cooling does not offer a senior discount.
Yes, Bud Anderson Heating & Cooling offers emergency services.
No, Bud Anderson Heating & Cooling does not offer warranties.
Bud Anderson Heating & Cooling offers the following services: Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.