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Bud Anderson Heating & Cooling

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Since 1987, Bud Anderson Heating & Cooling has been dedicated to superior heating and cooling services in Northwest Arkansas and Southwest Missouri. Our well-trained Lowell air conditioning and heating professionals complete all of their work with a special focus on complete customer satisfaction. From basic maintenance to new system installations, no job is too small or too big for our team of Lowell air conditioning, heating, electrical, & plumbing specialists.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
7%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 374 reviews

Lance S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was amazing. It was excellent. We are going to use them again. They are already scheduled for a different house. There were 2 workers and they were professional. They even made my kids laugh and entertained them so that was a bonus. They cleaned up very well.
Description of Work: They did a complete tear out and installation of a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,900

Response from Bud Anderson Heating & Cooling
Thank you so much for allowing us to take care of your home comfort needs.

Mike D.
06/2017
4.0
plumbing
  + -1 more
They came out, they were timely and they fixed the problem. They were probably a little bit expensive, but they fixed the problem. They had to take the valve off and a pipe on the side.I thought they were very knowledgeable, and they showed up quick. The service was good. I watched him do the job, and I can do it myself now and it would probably take an hour. I wouldn't say I wouldn't call them, but I'd probably check with someone else because of their price.
Description of Work: They did a repair on the water heater.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bud Anderson Heating & Cooling
Thank you for your business and the review.

Noelle C.
05/2017
2.0
heating & air conditioning/hvac
  + -1 more
Every time they came to check the unit they ended up breaking it. Every time.
Description of Work: My AC quit when my husband was out of town. It was a blown fuse and they didn't tell me that and sold me an expensive maintenance package.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Patricia B.
12/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are going to install a vent-free fireplace. I have a gold club membership with Bud Anderson. I pay them a small monthly fee and they come out twice a year to do inspections, tune ups and that sort of thing. It also gives me discounts for services and supplies. That's who I use all the time for heating and cooling. I have been using them for almost 10 years. The price was reasonable. They came out the next day after I called them to come out. They were quite punctual and very professional.
Description of Work: I used Bud Anderson Heating & Cooling to come out to look at work I needed done to install a new gas fireplace. They also did a plumbing inspection while they were here and discovered that I had a leak in a hot water heater expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Char R.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
The inspection went great, the service man was knowledable and courteous. When he was finished and i mentioned the Carbon monoxide detector he wasn't aware of the offer. After about a few conversations with the office he went to his truck and returned with a detector I said i would install. The person responsible for checking their ads must have let this one slip thru the cracks. But they stood up to the plate and honored the advertisement.
Description of Work: We purchased a furnace from them about eight years ago that came with a 5 year service plan. I hadn't had the furnace checked since the service plan expired and saw a coupon on Angies List for a tune up with a carbon monoxide detector and decided to take advantage of the offer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Elisha H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. They went out of their way to make sure that we were happh with all services provided.
Description of Work: New heat and air unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin N.
07/2016
2.0
heating & air conditioning/hvac
  + -1 more
Oh, he said he fixed the problem with our AC, but missed the real problem in the unit in the attic. Replaced the unit outside and everything, and it worked for a while, then because of the issue still remaining in the attic, the outside unit went out again. Had to repeat the entire process over again less than a year later.
Description of Work: AC quit cooling.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Bud Anderson Heating & Cooling
I am sorry to hear that you may have had a bad experience. I would very much like to speak to you about what the issue may have been so that we can seek a resolution or perhaps additional training. I am unable to locate the name and address you provided in our system, so please contact our office and ask to speak to Sharon. Thank you.

Danielle Q.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Had late evening appointments available. Overall very impressed.
Description of Work: Added freon to air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give our company a review. And thank you for choosing us.

Carol G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They are very helpful and informative.
Description of Work: I use them for my annual inspection of my heating and AC and they rewired for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review. We appreciate your business.

Fred L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
I'll have them come out in Spring to check my air conditioner.
Description of Work: They inspected my furnace for the winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.99

Response from Bud Anderson Heating & Cooling
Thank you for reviewing our company. We really appreciate your business over the years.

John H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
All their visits have been great. I have no complaints what so ever.
Description of Work: They did maintenance on heating and cooling. They come 4 times a year and I pay 20$ for a visit. During their visit, they clean if necessary, tighten the wires and they provide me with a filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give our company a review. We really appreciate your business over the last several years.

Jerry B.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
Heat pump failure occurred on a Saturday and the sales rep arrived the same day, heating system replaced Sunday, the next day. Excellent response.
Description of Work: Replaced our heat pump and air handler.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,500

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give our company a review. I’m happy to hear we was able to get you warm and comfortable the next day. It always seems that the heating and cooling system quits us in the most inconvenient times. We appreciate you choosing us for your home comfort needs.

Linda V.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Turned out to be a very minor adjustment. The technician handled it swimmingly, and helped me solve the problem that was unrelated to the furnace itself. Really pleased.
Description of Work: Inspect why my furnace was not turning on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us. I'm happy to hear the problem was solved quickly and your comfortable again.

Susan H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Two employees came out initially and went over everything with us. I was not home when they did the installation, my husband was. The job needed at least 2 technicians to place the unit since the unit was in the attic.
Description of Work: They replaced our AC system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Bud Anderson Heating & Cooling
Thank you for the review and for choosing us. I hope you are comfortable and enjoying your new unit.

Dana D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great job, the tech was on time, professional.
Description of Work: Semi annual inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Bud Anderson Heating & Cooling
Thank you for the review and for allowing us to serve your home comfort needs over the years.

Michelle H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
My a/c unit started to act up over heating and turning off during the hottest hours of the day. So I called and set up an appointment to have it service and to see what my options were. The service department at Bud Anderson were great! They got me on the schedule right away, understanding of the importance of my time in needing to get this problem fixed. We they came out to determine the problem that my current unit was having, they were very professional and friendly. I was walked through some of the options that I could do to have the problem corrected, it was a older unit and that the hot spell we were going through was causing extra strain on the compressor (a major component) . I came to the decision to replace the unit, due to the age of the unit and the problems it was having. The replacement of the unit went smoothly and promptly, couldn't have asked for a better job! I will definitely recommend and use Bud Anderson again!
Description of Work: Replaced Heating and Cooling Outdoor unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the review and I’m happy to hear that you are enjoying your new system.

SUe O.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great Halpful and Product in Stock!
Description of Work: Purchased filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Pamela G.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
do I look like? After Stacey (man) argued (yes, argued with the customer, in their home) for some 20 minutes, finally he agreed to service both units. They told us the new unit (only 6 MONTHS OLD REMEMBER) is showing signs of rust, and the coils are bad and rusted up, and other issues. W**!!!! YOU should have done the install right!! So I called the company, they agreed to have INSTALLERS come out and install it right. Did they?? NO! They sent out Scott to DOUBLE TALK us and try to say we now had to PAY THEM TO DO THEIR JOB THE REST OF THE WAY AND INSTALL IT RIGHT!!!! AGAIN....W**!!!!! So, as he kept double talking my husband, my husband politely told him that we will no longer need his Company or their services, leave our property and never step foot on it again! And he meant it!! Our advice--DO NOT USE BUD ANDERSON, they will NICKLE AND DIME YOU TO DEATH, EVERYTIME they came out here, we PAID!! Their units are overpriced, and the install....well, I just told you how good (bad) that is!!
Description of Work: Originally sold us a furnace and 2 service policies, one for our upstairs older unit, and one came with the new unit. The furnace was supposed to be installed up off the floor 18" and the coils, etc replaced from the old rusted out unit. ALL they did was slap in the new unit and leave. When contacting the company, they said someone would be out to fix it. We waited now 6 months. 2 guys came, they said they were ONLY here for the service contract. Note I say contract, not contractS. They tried to say when we got the new unit, we EXTENDED the policy on the OLD unit, what kind of MORON

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Holly S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Bud Anderson is professional team of high quality individuals who care about their customers. Thank you for giving back to our community in many ways.
Description of Work: We purchased a new unit. The Bud Anderson team was extremely professional. In addition, they offer annual service to inspect our system change filters and maintain an efficient system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review and the kind words. And thank you for choosing us.

PAUL Y.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
It was horrible. They are just crooks. They maintained my system one time and a week later it shut down. I called them and they said that I was out of freon. They pumped freon into the system and said that I had a bad leak. They said the usual that my system was old and I needed a new system. They said I had a leak and it would happen again so I couldn't leave it like that. I have a home warranty so I called them and they came to look for leaks and there were absolutely no leaks. It never happened again. In fact they actually suggested that Bud Anderson probably actually took freon out of the system. I told that to Bud Anderson and they acted as if they didn't care. I will never use them again. Their service technicians are trained to always try to sell you something. Their system is set to encourage their technicians to find something wrong so they can sell you something. Their prices are high. They always find something wrong and they always try to sell me something. They have a club where they say they will service you faster than a regular job blow. They always try to sell me something. They do act rather professional.
Description of Work: I've had contracts with them to service my heating and cooling.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0


Michael C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are timely. They get the job done pretty quickly. Once they are finished, they did an excellent job. They seem to be very thorough about their work. For me the cost was very reasonable. They did a complete tune-up on my system for $79. For me they're my go to service provider. They are always there and when they said they are going to be there.
Description of Work: They did an annual check-up on my heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

LORN C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went excellent. Their service is good. They're professional people that come in to your home. I know that it was extremely a fair price. They're the only ones that come in to my home. I've never had any issues with them. They're the ones I would recommend.
Description of Work: I used Bud Anderson Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have had a good experience with them. They are fine, I have no problems with them. There were no unexpected issues. Their professionalism and customer service was good. Their price was a little high.
Description of Work: They put in the air conditioner and heater for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

wendy L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. The price is always more than you want to pay. But I don't think you'll get it any less expensive. They were early. I had no problems at all.
Description of Work: We have two heating and cooling units. They cleaned the systems. One of the systems had never been cleaned, they cleaned it. It wasn't broken down or anything. There was just a bunch of maintenance stuff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

arnie S.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
It was fine. It was satisfactory. It was the first time I’ve had it done before. I do remember they stepped on my ceiling and they said they’d fix it but they never did. It wasn’t a humongous damage but very noticeable. I didn’t get any quote from anybody else.
Description of Work: They just installed a heating and air for me five years ago or more.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP6796

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Water Heaters,
Drain Cleaning

FAQ

Bud Anderson Heating & Cooling is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bud Anderson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bud Anderson Heating & Cooling offers free project estimates.
Yes, Bud Anderson Heating & Cooling offers eco-friendly accreditations.
No, Bud Anderson Heating & Cooling does not offer a senior discount.
Yes, Bud Anderson Heating & Cooling offers emergency services.
No, Bud Anderson Heating & Cooling does not offer warranties.
Bud Anderson Heating & Cooling offers the following services: Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day