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Bud Anderson Heating & Cooling

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Since 1987, Bud Anderson Heating & Cooling has been dedicated to superior heating and cooling services in Northwest Arkansas and Southwest Missouri. Our well-trained Lowell air conditioning and heating professionals complete all of their work with a special focus on complete customer satisfaction. From basic maintenance to new system installations, no job is too small or too big for our team of Lowell air conditioning, heating, electrical, & plumbing specialists.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
7%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 326-350 of 374 reviews

Karen S.
08/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Told us we need whole new furnace/ac. |Second opinion confirmed not necessary. |Told us Radon levels were to high to live in the house. They told the previous homeowner the same 4 years ago. Neighbors informed us they are dishonest.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Bud Anderson Heating & Cooling
We have not been to the address listed since 11/17/2012. We went there for an inspection of the furnace. We do not, cannot, and will not do radon readings. I think the client is referring to CO (carbon monoxide) readings that we do take. If it was my house that those reading were like that I would call for the Gas Company to come out and not another Heating & Air company that may not have the equipment or training to do the test. I have attached the technicians notes and I see that he asked to come back and pull the heat exchanger on the 15 year old system to look for problems with it. I do not see where he advised you to purchase a new system. LOW- RUN CAPACITOR AND HIGH -CO LEVELS (6-13 PPM) INSPECTED HEAT EXCHANGER THROUGH COIL- 90% FURNACE SHOULD HAVE EXCHANGER PULLED AND INSPECTED FOR CRACKS - QUOTED $138.00, TO RETURN AND PULL. ADVISED CLIENT NOT TO RUN FURNACE UNTIL ISSUE IS RESOLVED. FAN/MOTOR: ENT DB 68*F, LVG DB 127*F AIR FILTER (REPLACED) 16X25X1 CHECKED REQUIRED AREAS OF HEAT ASSY. CHECKED ELECTRICAL COMP'T CHECKED STAT-OKAY

Ronald M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did my annual AC check up . Very thorough , they do excellent work and generally miss nothing .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to provide us feedback. We appreciate your business.

Billy S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pre-Summer checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Bud Anderson to install heating and air conditioning in my house. They are somewhat pricier than othes, but they provide consistent high quality service, and provide an excellent maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They told my wife our unit was a danger and our house could burn down if we did not replace it with a new unit. | |She called me at work and was very upset. | |We called Service Pro from Angies's List he found a bad relay and fixed the problem for under $50. The unit worked great for another couple of years. |I did not appreicate Bud Anderson's approach of trying to scare my wife into buying a new unit when all that was wrong was a bag relay. | |I have talked to several other people and Bud Anderson told them their units were old and also a fire hazard. | |VERY BAD CUSTOMER SERVICE USING FEAR TACTICS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$10

Colin M.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine check of hvac, indicated repairs were needed immediately. Chose not to have the changes made, explore other options. Second opinion indicated outrageous cost for small fix.ut for parts that didnt cost much at all. BA suggested replacing whole system. Sent a sales guy to look at replacing whole system. Overpriced for quality of material used (Amana) after consumer reports review and consulting second opinion.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$60

dallas R.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The first time I called them they never showed up or called that weren't coming. I called them again and they came. Shortly after they were here had a problem so since we had a home warranty. Called them and they fixed problem.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$65

Response from Bud Anderson Heating & Cooling
I saw the notes on your account and there was a misunderstanding about the date. I’d like to apologize for that. If there was a problem after we serviced your unit you should have called us because we warranty our tune-ups for 1 year. I hope we will be given another chance to earn your trust.

Don J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

sherry H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked and cleaned both heat pumps. We have a service contract with them and they come out twice a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review and thank you for your business.

Beverly H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review and thank you for being a Gold Club Member and long time client.

Ron G.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a maintenance agreement, which provided an inspection twice a year. Everytime one was performed, seemed an $85.00 capacitor was either blown or about to go. There was no specific problem observed prior to each inspection. Eventually I had to replace the air conditioner and furnace. They quoted me a price at about 8,000.00, then dropped it to around 6,000.00. I shopped around and another local place gave me a quote of 3,500.00 for essentially the same thing, if not alittle better. And no capacitors have had to be replaced since.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Bud Anderson Heating & Cooling
We have not serviced the address listed since 2006. We did replace three different parts over a two year period on an older unit. The reason someone can install a system for $3500 is because they do not replace the copper line set or electrical disconnect and provide a very short warranty and various other things that does not make it an apples to apples comparison.

Kenneth S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Regular service which I contract for on a yearly basis. Installed air purifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Joy S.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Chris H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and cleaned air conditioning units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou K.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tried to sell me something I did not need.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Sandra W.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Overpriced, & used outdated material.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$25,000

Dianna F.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to our house and gave us an exuberant estimate to replace the entire unit. Hubby paid the 100.00 fee and said no thanks. We were told it wasn't fixable. Found a local guy who replaced the leaky coil for a fraction.... To their credit Anderson did refund the $100.00. Bella Vista has several retired people whom I feel certain just cut a check for the estimated cost. I'm not saying they are unethical but I would advise to get a second and third estimate.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


kaye B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

James W.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Teresa & Mike C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle W.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Andrea H.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

James R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP6796

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Water Heaters,
Drain Cleaning

FAQ

Bud Anderson Heating & Cooling is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bud Anderson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bud Anderson Heating & Cooling offers free project estimates.
Yes, Bud Anderson Heating & Cooling offers eco-friendly accreditations.
No, Bud Anderson Heating & Cooling does not offer a senior discount.
Yes, Bud Anderson Heating & Cooling offers emergency services.
No, Bud Anderson Heating & Cooling does not offer warranties.
Bud Anderson Heating & Cooling offers the following services: Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day