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Bud Anderson Heating & Cooling

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Since 1987, Bud Anderson Heating & Cooling has been dedicated to superior heating and cooling services in Northwest Arkansas and Southwest Missouri. Our well-trained Lowell air conditioning and heating professionals complete all of their work with a special focus on complete customer satisfaction. From basic maintenance to new system installations, no job is too small or too big for our team of Lowell air conditioning, heating, electrical, & plumbing specialists.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.1374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
7%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 301-325 of 374 reviews

Mark Y.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hvac inspection, recommended replacement of a couple parts, their pricing structure is odd, instead of parts and labor it was a level 2 service which came out $XXX, tried to sell me a service plan to make that visit cheaper yada yada yada.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to review our company. We switched to Flat Rate Pricing a few years ago and I have read that over 90% of consumers feel more comfortable with flat rate pricing over the time and material style pricing in the service industries. With our pricing you know the cost before you agree to the work and don’t get a surprise when they are done. If they run into difficulty and it takes longer than expected there is no additional charge. You pay only what you agreed to. I hope this helps and we appreciate your business.

James M.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They looked at my unit and told my wife that it needed to be replaced because it was a fire hazard and was unsafe. | |We called in another company and he replaced one switch and unit continued to work for over 1 year. | |I have talked to several of my friends and they were told the same thing their unit was old and a fire risk and they needed to replace with a brand new unit. Sounds Familiar, just like our experience

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$10,000

Response from Bud Anderson Heating & Cooling
I regret that there was a misunderstanding but if you look at the 2nd paragraph it states that he was willing to do one repair to get the unit going and then tackle the others later by priority. These are the technicians original notes. FOUND THAT THE DEFROST BOARD AND SENSOR IS FAILING. I HAD NO READING COMING OUT OF DEFROST BOARD AND SENSOR WAS FROZEN SOLID AND NOT READING THROUGH. FOUND THAT YOUR CRANK CASE HEATER AND OUT SENSOR IS READING TO GROUND. FOUND YOUR CONDENSER COIL IS DIRTY AND NEEDS CLEANED. FOUND THAT YOUR EVAPORATOR COIL IS RESTRICTED DUE TO IT BEING DIRTY. FOUND THAT THE BLOWER WHEEL AND ASSEMBLY ARE VERY DIRTY. FOUND THE BLOWER CAPACITOR IS WEAK BELOW 10% WHICH IS CAUSING DAMAGES TO THE BLOWER MOTOR. FOUND HEAT STRIP WIRE STARTING TO BURN AND CORRODE. FOUND FUNGUS STARTING TO GROW INSIDE OF THE AIR HANDLER. PRIMARY DRAIN PAN FULL OF DIRT. RETURN PENTIUM NOT SEALED AND DRAWING AIR FROM THE WALLS AND POSSIBLY FROM THE ATTIC BYPASSING THE FILTER. THE PRICE TO COMPLETE REPAIRS WILL BE PRICED BY OUR BOOK. WE WILL CHECK THE PRICE AND AVAILABILITY, AND SEND YOU AN EMAIL WITH THE COST OF REPAIRS BREAK DOWN. FROM JUST TO GET THE SYSTEM GOING TO ALL THE OTHER PRIORITY ONES. CUSTOMERS UNIT IS OLDER THAN 15 YEARS OLD. RECOMMEND UPGRADING TO A MORE EFFICIENT SYSTEM. DON'T RECOMMEND DUMPING ANY MORE MONEY INTO THIS SYSTEM. THE AVERAGE LIFE TO GET OUT OF A SYSTEM IS FROM 12YRS TO 15YRS. YOU ALREADY GOT 20YRS.

Timothy B.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have installed Heating and A/C systems in both houses I own. Little pricey but service is very good and prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to review our company and allowing us to take care of your home comfort for the last 10 years. We appreciate the trust you place in us and we will always try to exceed your expectations.

Robert H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Have a maintenance program with them. They service the A/C and furnace 3 times a year. Pay a yearly cost of $189. They had to come out twice last weekend to fix a problem with the furnace. No Charge. Have used their service for the last 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the review and it has been a privilege to take care of your home comfort for so many years. Looking forward to many more.

Camille C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check. Furnace made strange noise. Nothing wrong with it that the service man old find.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Bud Anderson Heating & Cooling
Thank you for the review and I hope that the furnace noise has not returned. If you need anything just call and we’ll get you taken care of.

dallas R.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I just don't for the way they do business. I would rather have someone I trust

Rating CategoryRating out of 5
value
3.0
punctuality
1.0


Response from Bud Anderson Heating & Cooling
I’m sorry if there was some kind of misunderstanding. I invite you to call our office and tell us what we could improve on. I hope we have an opportunity to earn your trust in the future.

Tom K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating yearly check. Service was "free" but you pay for the "gold" service contract that allows discounts on parts and service if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the review and for your continued business.

Robert T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heat Pump Tune up. Service person was very knowledgeable, friendly and professional. This is the 4th time they tuned up my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Bud Anderson Heating & Cooling
Thank you for the review and we are happy to assist in extending the life of your system.

Robert D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced capacitors in heat cool system. Added gas and did tuneup.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review. We appreciate your business.

Frederick C.
01/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: replaced an electronic part on my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bud Anderson Heating & Cooling
Thank you for the review and we appreciate your business and allowing us to care for your heating and air needs over the last 14 years.

Alice F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual Tune Up...Very Well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to review us. We appreciate your business.

Ronald M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service my air unit . |The tech was very good at his job . |Told me some things that need to be done . |He was not at all pushy about having to do them now like some companies .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Bud Anderson Heating & Cooling
Thank you for the feedback on our tech and I’m happy to hear he provided great service.

Mike C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review. We appreciate the longtime relationship we’ve had with you and hope to take excellent care of you for years to come.

Sharon C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Just a check up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the feedback and glad to be of service to you. Thank you for choosing us.

Linda M.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review. We appreciate your continued business and hope you are enjoying your new system.

Phoebe J.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came quickly when I called. They seemed to check everything. I can't re member what I paid them. I. Called them in august because the ac Didn't bring the temperature down when it got over 90 outside. They couldn't fix it. Iwasnt a bout to buy a new ac so I just hoped it didn't get over90 often.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the feedback and we appreciate your business.

Connie B.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: semi annual maintenance on system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the review and we appreciate the trust you have for us to service your home and keep you safe and comfortable for so many years.

Claudia C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bud Anderson called me to schedule a Fall checkup of my heating system. The technician was extremely thorough advising me step by step what he was going to do. After checking the system and switching the system to the heating mode to make sure everything worked properly, he also checked the thermostat. Everything worked perfectly! He also asked me if I had any questions which I didn't. The service technician was very polite and knowledgeable and reminded me to change the filter frequently. I am extremely pleased with Bud Anderson and would highly recommend them for heating and air installation of equipment, service and repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bud Anderson Heating & Cooling
Thank you for the review and the kind words. I’m pleased to hear that our technician was so attentive to you and thorough with your system.

Robert H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Regular maintenance on furnace.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
09/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Way too expensive. I have used them before and felt like I was way overcharged then also. This time my wife called them (did not know how much the other visits costs) and again I felt like was overcharged. | |On the positive side the repair person was prompt and very cordial. The work seemed to be done in a professional manner.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Bud Anderson Heating & Cooling
Thank you for the review. We appreciate your business and hope we’re given the opportunity to earn your business again in the future.

Cathy P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Bud Anderson Heating & Cooling
Thank you for taking the time to give us a review. I am pleased that we met your expectations and appreciate your business.

Vivian L.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have several different service men. They were all punctual and polite. The plan called for 2 service calls a year, spring to get ready for air cond, and fall to get ready for heat. My problem is that they failed to tell me what had been done wrong in installing my system and that it was wearing out too quickly, likewise they failed to tell me the condition of the condenser, which was on its last leg. Finally, a new service man told me the unit was about 10 years old, and should last about 20, but when it was installed, the old wiring from the previous unit was used, and it was inadequate to allow the emergency heat strips to run, and the installers failed to increase the amperage plugs to 50 from 30 and that was detrimental to the performance of the system. I had the wiring and amperage upgrades done so the inside system could run properly. About that same time, the condenser went out and I was told a tube that could not be replaced had cracked or rusted, and could not be pulled out for replacement. I had another air cond man check the condenser, and he told me the same thing. Bud Anderson's company recommended the whole system be replaced at a cost of $7,000. to $8,000. which I could not afford or finance. They did not offer any alternative. I have learned since then that the condenser could have been replaced at a much smaller cost, and the system could have been put back in action. I fault Bud Anderson's service providers for not informing me earlier that my system was inadequately wired, and that the condenser was so bad. Also I fault them for telling me that only an entirely new unit would work, when that wasn't true.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$20

kim S.
08/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pressured us more than once to replace unit that did not need it. Were generally not very honest with what was needed and their cost was way above any other quotes we got. When we changed servicers they told us we had to continue with them or warranty would not be valid. That was completely untrue as it was by that time a manufacturer warranty and not through Bud Anderson. Was reputable way back when was owned by name sake but now I understand they work on commission so press for sales. Bummer
Rating CategoryRating out of 5

Karen S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The professionals installed a new heat pump, reconstructed the return air and stamp face grill, reran PVC drain, cut back and capped off copper pipes from old system, sealed all supply dovetails. They also disconnected the old boiler system water supply. They were very courteous, and took the time to answer any questions we had about what they were doing. They treated our property with respect and made every attempt not to disturb the existing landscape outside. Inside they kept their repairs and reconstruction of the system neat, and did not leave debris around their work area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Response from Bud Anderson Heating & Cooling
I’m happy that we were able to make your home a more comfortable place to be. We are thankful to have such skilled and respectful technicians. We thank you for taking time out of your day to give us a review and hope to serve you long into the future.

Todd H.
08/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bud Anderson Heating & Cooling
We went to this customers home in January 2010 to diagnose his system and found a bad blower motor. We quoted him for replacing the motor and also suggested a duct cleaning and UV light due to the large amount of fungus growing in their system. They declined the repairs.

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP6796

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Water Heaters,
Drain Cleaning

FAQ

Bud Anderson Heating & Cooling is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bud Anderson Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bud Anderson Heating & Cooling offers free project estimates.
Yes, Bud Anderson Heating & Cooling offers eco-friendly accreditations.
No, Bud Anderson Heating & Cooling does not offer a senior discount.
Yes, Bud Anderson Heating & Cooling offers emergency services.
No, Bud Anderson Heating & Cooling does not offer warranties.
Bud Anderson Heating & Cooling offers the following services: Heating & Air Conditioning Sales, Repair, & Installation. Duct & Dryer Vent Cleaning. Air Balancing. Air Duct Repair & Replacement. Indoor Air Quality. Crawl Space Encapsulation. Electrical.

Contact information

524 S Lincoln St, Lowell, AR 72745

http://www.ba-hvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day