Bud Anderson Heating & Cooling

Description of Work: They did maintenance check. They come out quarterly.

Description of Work: Bud Anderson Heating & Cooling serviced my system.

Description of Work: We needed a new AC and heat pump. They came out and they showed us what they had to offer. We talked about the different units, cost and warranty. They came out the very next day to put in the unit. We have had no problems with the unit in the last 10 years with it. We got a service plan with them and they have been out every 6 months to service the unit. I have heard bad reports from a few people but after talking to them, they bought the cheapest units and expect the performance of the best unit. We have had NO problems, the guys gave been great and if I have to buy another unit it will be from Bud Anderson Heat and Air. |

Description of Work: They installed a new furnace, we bought a service plan for this one and our other unit. We had to keep calling for our Service when it was time per the plan contract. They came out and tried to say we only bought one plan, and not the Gold plan that we bought , but the Basic plan, and all kind of B.S. Tried to welch out of everything. Once all that was cleared up, they found issues and had to have one of their men come out, of course, and they were not covered by "the Plan" and we going to cost over $10,000 more. We already gave them over $15k. After we fired them and almost had to call the Police just to get the man off the property, they kept calling trying to get us to buy it. We called another company who said no, that wasn't necessary. Plus, the unit that Bud's sold us we could have gotten from them, installed, etc., for under $3,000!!!!! We were FLOORED!!!! H*** NO we would not do business with them again and we would NOT recommend them to !!

Description of Work: Air was going out. Replaced heating and air which was over 15 years old. I called them because I knew someone that was a service tech, that I thought I could trust. He pushed me to the sales person and I have never heard from him to this day. Have talked to numerous people in the business since and when I say Bud Anderson the first thing they do is laugh and say bet you over paid. Don't get me wrong, I like my unit and it has lowered my electric bill but I never buy anything anymore because I know someone from the company and think they are going to have my back.

Description of Work: I had a contract for monthly service over a period of many years, and had a different service-man almost every month. They all had a check-list of chores and most had nothing to say to me. But while it was under contract, it quit working, and I was told there was nothing more they could do because the unit needed proper wiring and a higher amp circuit breaker, and that the condenser was overworked. I hired an electrician to remove the inadequate wiring and to install the heavy duty wires and higher amp circuit breaker. Prior to that, if I tried to use the emergency heat, the circuit breaker on the unit itself, not in the breaker box, would flip to off. I had lived here about 10 years, and had Bud Anderson servicing the unit about 4 years. So when I finally found out the unit had been improperly installed, it was within months of failing altogether. I believe each service man who worked on it knew, or should have had the training to know what size wiring and circuit breaker it needed, and that they had a responsibility to tell me. Plus, when I cancelled the service, they kept charging my bank account with the monthly fee, which was twenty some dollars per month. This is probably the third time I have given you this information.

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Description of Work: The special to check out my heat & A/C was great. The guys were knowledgeable & did a good job checking everything out. The problem came with the thousands of dollars of repairs that they wanted to do. I called another service provider who fixed it for a few hundred dollars. I am not certain about the date of service.

Description of Work: Bud Anderson Heating and Cooling is the best! They installed a new system and call me to remind me about scheduled maintenance checkups. I would definitely recommend this company to anyone!

Description of Work: They wanted to charge me to give me a estimate. I am a contractor, who actually does this in this area?

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Description of Work: They come each season to check and replace our air filters for our ac and heating unit. They also inspect our equipment and let us know if there are any issues.

Description of Work: checked furnace.said it needed replaced,icalled back to see when and how much it would cost,they never called back. still using furnance with no problems

Description of Work: Serviced Heat pump

Description of Work: Replaced defective thermostat

Description of Work: Covered in bi-annual maintenance

Description of Work: Checked the system to make sure it was in good working order for the winter months in accordance with our service plan.

Description of Work: Prices are more than double their competition.

Description of Work: They wanted me to spend $700 to clean a 15 year old furnace after they fixed a valve that kept shutting down my heat.

Description of Work: Fall & spring heat & air chek up

Description of Work: Called out for estimate to replace furnace and AC unit. Salesperson was knowledgeable in his field and spent much time measuring heating space and evaluating system requirements. However, price estimate was 3 times any of the other 3 estimates we received.