Bud Anderson Heating & Cooling

Description of Work: semi-annual contract maintenance for two furnaces and two central air purifiers. Also they trouble shot a noise we had in the attic when the heater was run.

Description of Work: Replaced downstairs HVAC system.

Description of Work: They do all my heating and A/C service and annual maintenance. They do a good job but they are expensive.

Description of Work: .

Description of Work: We have a maintenance agreement with this provider. We have them out twice a year to maintain our heat pumps.

Description of Work: I had a regular service to keep my air and heat in good working order. For several years, the Service Men failed to tell me of the true condition of my equipment, which was that it was inadequately wired and improperly installed. Apparently it was new at the time I purchased the house but it seems that the new equipment was just shoved in place of the old without addressing the issues of the need of heavier, stronger wiring, different amperage in the breaker box, and it was hooked up to an old condenser. I don't know who did that work, and I am not suggesting Bud Anderson did the installation, but I am saying that many of their service men looked at my equipment, and either saw or should have seen and recognized the problems, but time went on and on before someone finally told me. It was like the doctor who won't tell you of a terminal condition to spare your feelings. But I am the tell me everything so I can do something positive about it type of person, so I blame Bud Anderson for the total loss of my heat and air. By the time I found out, I hired an electrician, and that cost me twice what I expected, and then the condenser rusted out internally and couldn't be fixed. On the up side, it was one of their maintenance men who finally told me the real condition, and he wasn't my regular man. All their maintenance men looked really spiffy and professional, but apparently not all of them were professionally trained.

Description of Work: They quoted a price for a new system -- that was double the cost another company charged for the same model.

Description of Work: The guy they sent to check out a problem on my fairly new unit was horrible. He also said that they have been aware of the problem and just keep replacing a part that isn't working with the unit. No one has ever told me this! What do I do when the warrant runs out?

Description of Work: We have an older model forced air unit. The initial response when seeing the unit was 'we can't fix this, you'll need to replace it.' To their credit, the tech went on line and found the parts necessary to repair the unit. However, as he was assessing the unit, he decided to, in his words, go beyond what was asked for and after removing the squirrel cage blower raked a screw driver across the plenum which was, in my view, an attempt to damage the unit. He could not give me a good answer when asked why he did that. Finding nothing wrong, he put it back together and made repairs to the original problem within a couple of weeks. His basic attitude was this unit is beyond repair and if possible I will speed up its demise. I was not impressed with his demeanor or professionalism. He may not represent the company but he was my only point of contact.

Description of Work: Check up on two HAVC

Description of Work: have reviewed previously. same good service as always

Description of Work: Always willing to go the extra mile, they are really good. Would not hesitate to recommend them to anyone.

Description of Work: Replaced a capacitor. Tried to sell me a service. The plus is that out of all the calls I made that morning, they were the only ones who responded. The year was not 2012, it was 2007. I was advised by neighbors that they were too expensive, but the heat factor is why I went ahead and had him install the capacitor. If my husband had been home he could have installed it himself for about $30.

Description of Work: Replaced a coil. |

Description of Work: I needed a complete heat/AC unit. All completed in timely fashion by courteous people. When I sold the house and moved into apartment they happily helped me transfer the warranty to new owners. Their service is worth any additional cost they may have charged!

Description of Work: Air conditioner stopped cooling. They replaced one part and the unit still wasn't preforming correctly, so they returned and identified an additional problem which they fixed. Though there were a couple of issues along the way, they listened and really worked with me to get any problems identified and fixed. It meant a lot to me and now the Air Conditioner is working well.

Description of Work: Bi-annual service

Description of Work: Found source of leak from ac unit. Recharged unit and stopped leak. Only problem is that the unit seems to make a rattling noise now.