YOUNG'S ELECTRICAL SVC

He did arrive on time but it went a little downhill from there. I am a woman and kinda' expect service people to introduce themselves when I open the door. I had to prompt him for his name and he was similarly not forthcoming on other details during the time he was on location. He also called the unit I had bought (purchased after carefully reading the reviews on both Amazon and Home Depot) an off brand, was a little testy when I tried to get a layman's view of the work he was going to do and more details. While he did work with alacrity when he was in the house and did not complain that it was going to take more time than he had planned for due to the way the switches had been wired I still felt that he was unhappy about something. He also disappeared at lunchtime and did not even bother to tell me that he would be back soon. After not hearing him make any noise, I called out to him thinking something might have happened when he was up in the attic. Found out that he was just sitting in his truck eating lunch. We also had an exchange regarding moving a medicine cabinet off the wall. He wanted me to remove it so he wouldn't be at fault if anything happened. I tried to explain to him that with his height, he had better leverage than I did in removing it and putting it back which he eventually did, but I could tell he didn't want to. At the end, he marked paid on the receipt but I had to prompt him to put his initials on it. Most service people will initial, write the number of the check and the date. When I asked him what new wiring he had put in and what old wiring was left, he put me off by saying that he had done what he needed to do. I had to ask him twice. Mr. Young also informed me that he had been in business for 35 years and really didn't need any more referrals from Angie;s List.

unknown

He did excellent work, worked quickly and efficiently, and was very personable. The electrical outlet in the bathroom was quite a challenge since we have a 60-year-old house. He installed a new breaker and line to the bathroom (which was quite a distance from the electrical box), having to go through the attic and across the house. As you can imagine, it took a great deal more time than he had planned for, but he did it without complaint and without skimping on the work. He also made a few miscellaneous repairs for us while he was here. There is no way I can express how pleased we are with him and his work. We would (and have) recommend him to others.

see above

My experience was excellent

I called Mr. Young mid morning and asked when he could come to repair our garage light. He told me had several jobs, but thought he could come mid afternoon. True to his word, he called mid afternoon and came to fix the light. He replaced the ballast and asked if we would prefer to continue to use the 8' fluro tubes. He suggested we change to the much easier to handle 4' tubes. A great idea! We sill have eight feet of fluro lighting, but now it is in 4' sections. We can easily purchase and replace with 4' tubes. I would use him again. He is very nice, very professional.