Ray Lusk Plumbing Co

Plumbing, Drain Cleaning, Lawn Irrigation,

About us

Ray Lusk Plumbing has over 100 more "A" reviews than any other plumber in Arkansas. We have been committed to quality service since 1980. Call us at 501-222-9345 or at 479-755-9303. Regardless of whether it's an emergency or routine plumbing service. We have won the Angie’s List Super Service Award 7 years in a row and have been picked best of the best by the Arkansas Democrat Gazette for over 15 years. We have serviced Arkansas for over 40 years providing 24/7 emergency plumbing services. We are experienced in a wide range of plumbing solutions including leak detection, water heater installation, rooter drain cleaning, commercial construction, bathroom remodel, sewer line replacement, lawn sprinkler repair and more.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Plumbing, 24/7 Rooter Service (All Sewer and Drain Line Cleaning), Leak Detection, Water Heaters, Tankless Water Heaters, Drain & Sewer Line Camera Inspections, Lawn Irrigation, Sprinkler repair, and Kitchen & Bath Remodeling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8354 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 354 reviews

Peggy S.
10/2017
5.0
plumbing
  + -1 more
They've done a lot of work for us. I'd give them all "A's". I would absolutely use them again.
Description of Work: Pipe burst under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
We appreciate your feedback!

Greta G.
10/2017
5.0
plumbing
  + -1 more
Arrived, informed me of the issue. Fixed it right away.
Description of Work: Replaced old drainage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the review!

Robert F.
10/2017
5.0
plumbing
  + -1 more
Installer and helper were fabulous!!
Description of Work: New gas line run for new gas stove. Installed new faucet in kitchen, had to replumb everything, installed new faucet on bathroom, installed new faucet outdoors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Great! Thank you for the feedback.

Susan P.
10/2017
5.0
plumbing
  + -1 more
There were a couple of small problems with the county but they took care of everything. They answered all of our questions and did a great job.
Description of Work: Water line laid connecting to rural water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the positive review!

Stephen L.
10/2017
5.0
plumbing
  + -1 more
Great. Work went exactly as described.
Description of Work: Gas line put in for a range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Ray Lusk Plumbing Co
Thank you for your review!

Judy S.
09/2017
5.0
plumbing, gas logs
  + 0 more
Great!! Thought we were going to have to replace the gas logs in our fireplace because when we turned it on there was a strong smell of gas unless the flue was all the way open, which, of course, meant the heat went straight up the chimney ........we were afraid to use it anyway because of the smell. Another company told us it the gas logs needed to replaced and gave us an estimate for $1000. Luckily, I found Ray Lusk Plumbing on Angie's List and called for a free estimate. A very nice man named Landon came out and inspected the fireplace and tightened the gas valve and voilà, no more smell! My sister complimented Landon on being the nicest, most professional person to come to our house since we bought it last year, and unfortunately, we've had a lot of repair folks at the house! We were told by the company the valve may come loose again, and if it does, it will eventually have to be replaced.........and if so, we will definitely call them for the repair. Hopefully, it will work this winter and we can enjoy our fireplace for the first time since we moved in! P.S. Landon also helped our elderly neighbor with a small problem while he was there and didn't charge a dime!
Description of Work: Smelling gas from fireplace

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the positive feedback!

michael H.
09/2017
5.0
plumbing
  + -1 more
Went Great. Dave Holland did the work and he was excellent. Would definitely hire them again. This is the third time I have used Ray Lusk and have always done an excellent job for a fair price.
Description of Work: removed 2 hot water tanks and installed a tankless hot water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Ray Lusk Plumbing Co
Thank you very much. We [Member Information Removed] be sure to let Dave know you were happy with his work.

James R.
08/2017
5.0
plumbing
  + -1 more
Josh and chuck from Ray Lusk Plumbing came out and made sure it was the water heater and not something else. It ruptured and was leaking so they began right away taking old out. Within a few hours new one in! Great work
Description of Work: My hot water heater ruptured and needed replacing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the positive feedback.

Tim T.
08/2017
5.0
plumbing
  + -1 more
Aaron & Josh arrived on time (early) and went right to work looking for our mystery leak after listening to the circumstances of the leak. We discussed all possible reasons and theories as to where the leak was coming from and they did their best to recreate the issue. Unfortunately, they could not recreate the leak or find it, but it was certainly not without effort. We could tell that it frustrated them both to not resolve the issue. We all agreed that unfortunately, this was a situation that would require patience to wait for the next event and hopefully be able to tell what caused the leak. Not exactly what a homeowner wants to hear but completely understandable in this situation. This situation should not be a reflection on Ray Lusk plumbing. They are the third plumbers we have had look at this issue and NO ONE can figure it out. The big question is would I receomend them, YES.
Description of Work: They came out to provide a FREE estimate to locate a mystery leak.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the review, and I am sorry we were not able to solve the problem.

Trish W.
08/2017
1.0
ceramic tile, plumbing, home remodeling
  + 1 more
No one would ever return our call. Even showed up at location and no one available to help. Told they would call, never did. Lousy way to start relationship. Won't recommend.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Ray Lusk Plumbing Co
I want to apologize for the experience you had with us. I agree, this is a lousy way to start a relationship, and I am truly sorry. We are human, there was a communication breakdown with our remodeling department, and we simply dropped the ball. The issue has been dealt with internally, and processes have been put in place to ensure this does not happen in the future. Again, I am truly sorry. I know it is not much to offer, but we have quite a few showroom model faucets, shower heads, and other miscellaneous bathroom fixtures in inventory. We would be happy for you come by and pick out any of these fixtures at no charge. It bothers us when we make someone unhappy, and if there is anything else we can do to make this right, please let us know. Thank you for your review. Even though a negative review is not what we strive for, we appreciate your feedback.

Nadir E.
08/2017
2.0
plumbing, alterations
  + 0 more
Apparently the original service guy's wife had a baby, congratulations. We received a partial quote for option 1 only. No follow up regarding the second option even after several attempts on our part. The end result, we way another direction with our project.
Description of Work: I requested a quote to tie my exist plumbing to the sewer system with two options. Either the old sewer lines ran in the front of my home or the new ran in the back.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Ray Lusk Plumbing Co
We are sorry you were not satisfied with our free estimate. Our service technician estimated this job in the most efficient and cost effective way possible. It was his concern that the second option discussed would was a more expensive option and would not be up to local plumbing code. Thank you for the feedback, and we will use this to communicate better with our customers in the future.

Stacey S.
07/2017
5.0
plumbing
  + -1 more
He immediately knew the problem and replaced the supply line quickly after letting me know what needed to be done and how much it would cost.
Description of Work: Had a supply line to a toilet burst.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the review.

Laura M.
07/2017
5.0
plumbing
  + -1 more
The technician was professional, knowledgeable and took the time to explain everything to me. He also informed me of Delta's lifetime warranty on their products. I had a few additional questions regarding some additional plumbing needs that we are going to have in the upcoming future. I will definitely be using Ray Lusk Plumbing in the future.
Description of Work: leaking shower faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$214

Response from Ray Lusk Plumbing Co
Thanks for the positive review, and we are looking forward to serving you in the future.

Tammie M.
07/2017
5.0
plumbing
  + -1 more
He came reset and cleaned the 2 filters and it came on. He advised monthly cleaning tips to help and suggested vents on the doors so there is oxygen flow.
Description of Work: 2011 Water heater pilot would not light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Response from Ray Lusk Plumbing Co
Thank you for the positive review.

Cynthia H.
05/2017
5.0
plumbing
  + -1 more
Toilet was unclogged and working great!
Description of Work: Toilet clogged in mainline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Ray Lusk Plumbing Co
Thank you for the feedback!

Laura W.
05/2017
5.0
plumbing
  + -1 more
Great! The technician came when scheduled and installed it. The new disposal has had no problems or leaks.
Description of Work: I needed a garbage disposal installed. My old one had failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Response from Ray Lusk Plumbing Co
We appreciate your review.

Janet D.
04/2017
5.0
plumbing
  + -1 more
Everything went very well. The worker was punctual, cordial, & performed the work very professionally. He left the area clean & looking like new. I haven't had a problem with it since. I would definitely hire them again & recommend Ray Lusk Plumbing Co to friends.
Description of Work: I had a leaking toilet & needed it repaired. I hired Ray Lusk Plumbing Co to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the positive feedback!

Kenneth S.
03/2017
1.0
plumbing
  + -1 more
Poorly, wanted to charge for estimate after stating over the phone that an estimate was free, did not quote accurately or assure that they could complete the job. Could not recommend anyone in the area to complete the mortar work that would be required for the outside of the house faucet replacement. THEY SENT ME A BILL AFTER THE ESTIMATE FOR WORK THAT WAS NOT PERFORMED. Quoted it as an office mistake. This leads me to not trust Angie's List considering this is the first service I've ever looked up on here and they're all at the top with all the awards and so on. Proof that bucks talk I guess.
Description of Work: Estimate for an outside faucet replacement on a brick home. Leaking water into the wall.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Ray Lusk Plumbing Co
Mr. [Member Name Removed], We are very sorry you are so unhappy with us. We do give free estimates, so we are checking with the service tech to see why he would have tried to charge for an estimate. I assure you this is not the experience we want potential customers to receive. In reviewing the estimate from 7/22/16, it appears due to the location of the outside faucet it was going to take a much larger hole than it typically takes to replace one of these faucets. Usually, we are able to patch smaller holes with the rockite our techs carry on their vehicles. It appears the tech mentioned he could potentially patch the hole with rockite... but I'm assuming the tech thought you may be unhappy with the way it looked and that is why he mentioned the mortar work. I am very sorry that we were unable to recommend any masonry experts in the Conway area. We also apologize for the billing error, it was not done on purpose and I assure you it was an honest mistake. We would definitely give you a full refund if we had charged you anything. Thank you for your review Ray Lusk Plumbing

Jerry R.
02/2017
5.0
plumbing
  + -1 more
I was actually about to call Roto Rooter when I saw that Ray Lusk plumbing Co. had some great reviews and was AL certified. I called that morning and they were able to send a team out that afternoon. My mother-in-law was babysitting, while my wife and I were working, so most of what I'm writing comes from her. Both gentlemen were very professional and through out the service call made every effort to keep the house clean. I know it was no small task, because my kids were probably running all over the place. I believe the person I spoke to was Aaron and he updated me constantly about everything they were doing and why they were doing it . They ended up needing to pull a toilet out so they could get their rooter equipment to the clog. It only took a couple of hours and by the time I made it home, you wouldn't even think that we had to call a plumber. My mother-in-law was very impressed and so was I.
Description of Work: We had a clog somewhere in our system that was causing backups in our toilets and sinks. We've never had to call a plumber before, so we were a little worried at the outset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Ray Lusk Plumbing Co
We appreciate the kind words, and we will be sure to let Aaron know you were satisfied.

Chesney Y.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
There were three links in the chain, which makes it all the more impressive that everyone who was supposed to call me at a certain time did so, and did as they said they would do.
Description of Work: Clog in the mainline. Had to be rooted from the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ray Lusk Plumbing Co
Thank you for the review and thank you for allowing us to work for you.

connie P.
01/2017
5.0
plumbing
  + -1 more
The most wonderful young man showed up for our repairs. He was very professional, arrived on time, communicated well, and did an excellent job. Thank you for the wonderful service I will definitely use this service again for any upcoming projects.
Description of Work: Check for water leak and toilet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Lusk Plumbing Co
Thank you for the kind words and we look forward to working with you in the future. We will be sure to pass this message along to Dave, as he will be very happy you were pleased with his work. Thanks again, and we truly appreciate you. Ray Lusk Plumbing

Lea Ann P.
01/2017
5.0
plumbing
  + -1 more
fixed leak in about 5 minutes and had to cut hole in the wall to get to the water pipe that was replaced as well. It only took a couple hours and Don was very professional.Gave me an estimate on replacing two other faucets in other bathroom.Will for sur use them again!
Description of Work: leak under sink and replaced tub faucets and water spout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$673

Response from Ray Lusk Plumbing Co
Thank you so much for your review and your business .

Alan P.
11/2016
5.0
plumbing
  + -1 more
It went well. Flange was repaired and pipe cemented in. Other toilet was installed. All used parts were removed and area was clean upon leaving.
Description of Work: Two toilets needed to be installed with flange repair on one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Ray Lusk Plumbing Co
Thank you for the positive review and thank you for choosing Ray Lusk Plumbing!

Linda H.
10/2016
5.0
plumbing
  + -1 more
Ray Lusk moved up their appointment due to our situation. Their estimator, Mike, was very thorough in explaining what was going to be involved. When they got the job, they called it an emergency and got everything moved up with locators and permits. The next day the work was completed by Mike and Temple and they made an effort not to leave the landscape in a mess. A manager, Tony offered to return when everything dried out. We were pleased with their employees. We have a maintenance contract with another company that provides a 10 per cent discount but their bid with the discount was higher than Ray Lusk.
Description of Work: Needed to replace waterline from the meter to the house. We were without water. We had a previous leak the week before which was repaired on a weekend and we were advised by that company to think about replacement. We were in the process of getting estimates when the 2nd leak occurred.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Ray Lusk Plumbing Co
Thank you for the positive review. We truly appreciate your business!

Jenna R.
10/2016
5.0
plumbing, water heater repair
  + 0 more
They were amazing! Recommend for anyone needing work done. They were very reliable, professional and was able to even leave them alone in the house and everything was perfect and locked up when they finished. They even paid attending to the dogs and made sure they didn't get out.
Description of Work: Replaced water heater, fixed tub plumbing and sink plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Ray Lusk Plumbing Co
Thank you for the kind words, and we look forward to serving you in the future!

Contact information

921 Rushing Cir, Little Rock, AR 72204

https://rayluskplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP3401
Trade License Locale
AR
Trade License Authority
Arkansas Department of Health
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Lawn Irrigation,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Gas Logs,
General Remodeling,
Alterations/Sewing/Decorating,
Ceramic Tile,
Countertops and Backsplashes,
Cabinet Making

FAQ

Ray Lusk Plumbing Co is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ray Lusk Plumbing Co accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Ray Lusk Plumbing Co offers free project estimates.
Yes, Ray Lusk Plumbing Co offers eco-friendly accreditations.
Yes, Ray Lusk Plumbing Co offers a 0% senior discount.
Yes, Ray Lusk Plumbing Co offers emergency services.
Yes, Ray Lusk Plumbing Co offers warranties.
Ray Lusk Plumbing Co offers the following services: 24/7 Plumbing, 24/7 Rooter Service (All Sewer and Drain Line Cleaning), Leak Detection, Water Heaters, Tankless Water Heaters, Drain & Sewer Line Camera Inspections, Lawn Irrigation, Sprinkler repair, and Kitchen & Bath Remodeling

Contact information

921 Rushing Cir, Little Rock, AR 72204

https://rayluskplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day